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Automation Anywhere vs BIC Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
623
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
BIC Platform
Ranking in Business Process Management (BPM)
19th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (18th)
 

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.6%, up from 0.1% compared to the previous year. The mindshare of BIC Platform is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere0.6%
BIC Platform1.2%
Other98.2%
Business Process Management (BPM)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The bot creation process is relatively simple."
"The most valuable feature is the back-end process automation."
"It is easy to install and use."
"We offer them a cost and time-effective solution for repeated and time-consuming processes, which surely help a lot in terms of improving quality."
"There are quite a few very strong features available to users."
"It is very easy for anybody to learn."
"The technical support is fine. As soon as we raise an issue, we can get the technical support that we need. They provide the solutions to our issues."
"Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"The product is easy to use."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"I'm in awe of what the software can do."
"The central dictionary is a valuable feature."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
 

Cons

"In the last two years, with the help of IQ Bot, and what I learned today about this Attended Automation 2.0, I think they are addressing vital key challenges that we have faced so far."
"I would like centralized orchestration and better exception handling in the next release."
"Automation Anywhere is one of the least stable RPA tools out of the top five RPA solutions."
"Productivity increased when we implemented Automation Anywhere, but it did not meet the client's expectations regarding the number of human workers it replaced."
"They want to get more accuracy in handwritten forms, which might take some time."
"Now, it is a big complex to download the product and install it, then again to install the patches."
"The Image Recognition functionality should be enhanced to improve the accuracy of checkboxes."
"The Recorder action in the A2019 Community edition is not supported."
"There's an issue with the current manual that they're working on."
"The solution could improve its connectivity to other systems."
"One thing they could improve is the manual."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
 

Pricing and Cost Advice

"We are a partner of Automation Anywhere and find the pricing to be reasonable."
"The cost is anywhere between $10,000 and $100,000."
"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."
"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
"We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business."
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
"The solution is costly and the licensing is very confusing."
"I would rate the cost an eight out of ten, with ten being the highest cost."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
8%
Manufacturing Company
13%
Retailer
8%
Educational Organization
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise81
Large Enterprise522
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
BIC Cloud BPM, BIC Platform
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Find out what your peers are saying about Automation Anywhere vs. BIC Platform and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.