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Atera vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Atera boosts efficiency and cuts costs with remote management, software integration, fixed pricing, and automation, enhancing business value.
Sentiment score
7.2
Qualys Patch Management enhances security, reduces vulnerabilities, saves time, lowers costs, and offers an intuitive interface with updated data.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
Information Security Manager at BARC India
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
Information Security - Manager at Infosys
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
Manager Information Security at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
8.5
Atera's support team offers quick resolution, accessible help, valued security measures, and improves through user feedback.
Sentiment score
7.3
Qualys Patch Management offers efficient support, though initial responses vary; communication is better via email than phone.
The support team is experienced and responsive.
Senior Security Consultant at CyberNxt Solutions LLP
The support team is responsive and provides detailed information.
Vulnerability Management Engineer at a comms service provider with 10,001+ employees
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
Security Consultant at Onity
 

Scalability Issues

Sentiment score
7.8
Atera is scalable for small to large companies, with intuitive setup and robust API integration, ideal for growth.
Sentiment score
8.4
Qualys Patch Management is scalable, accommodating growth, though improvements are needed in multi-tenancy, Mac support, and licensing cost-efficiency.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
Information Security Manager at BARC India
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable, with minor issues quickly addressed and regular updates enhancing functionality.
Sentiment score
7.6
Qualys Patch Management is stable and reliable, with minimal downtime and rare disruptions, offering consistent performance for most users.
I would rate the stability of Qualys Patch Management nine point five out of ten.
Information Security Lead at a consultancy with 10,001+ employees
The stability of Qualys Patch Management is impeccable.
Sr Cyber Security Manager at BARC India
Overall, it is reliable.
System Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Atera needs improved integration, support, and customization across identity management, mobile, network monitoring, and technician control features.
Qualys Patch Management requires better driver updates, user interface improvements, increased automation, and enhanced support and integration features.
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
System Engineer at a tech services company with 11-50 employees
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Sr Security Engineer at a tech services company with 10,001+ employees
For critical options, they could make them red, green for medium, and blue for less significant options.
Cyber Security Specialist at UBS Financial
 

Setup Cost

Atera's pricing model offers cost-effective scalability and predictability, with unlimited devices and savings compared to competitors, ideal for enterprises.
Qualys Patch Management offers good value despite higher costs, with scaling benefits and improved affordability for small businesses.
We get many more features at the same price as other solutions such as Microsoft SCCM.
Senior Security Consultant at CyberNxt Solutions LLP
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
The pricing is reasonable and less expensive than the previous tool.
Technical Lead - Security Operations at a tech services company with 51-200 employees
 

Valuable Features

Atera provides robust remote access, automation, and monitoring tools, enhancing productivity and user satisfaction with its intuitive interface.
Qualys Patch Management offers automated scheduling, real-time insights, and risk-based management, enhancing security and reducing vulnerabilities efficiently.
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Senior Information Security Engineer at a consultancy with 10,001+ employees
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
Senior Security Consultant at CyberNxt Solutions LLP
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Cyber Security Engineer at Techensglobal
 

Categories and Ranking

Atera
Ranking in Patch Management
11th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), Network Monitoring Software (33rd), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), AIOps (17th), Agentic Automation (7th)
Qualys Patch Management
Ranking in Patch Management
1st
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Patch Management category, the mindshare of Atera is 3.4%, down from 4.2% compared to the previous year. The mindshare of Qualys Patch Management is 3.6%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Qualys Patch Management3.6%
Atera3.4%
Other93.0%
Patch Management
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
AN
Cyber Security Specialist at UBS Financial
Patch management process becomes more efficient and cost-effective while significantly improving vulnerability remediation rates
Regarding improvements in Qualys Patch Management, I did not quite understand the downsides they were expecting. Initially, I was confused about where to find and how to use the available features. It was challenging to identify the options we could employ and why we were using them. However, once I gained hands-on experience, I was able to identify the tool's particular features, making it easier for us to use it. The initial phase had some difficulty with the user interface. I would them to improve user training. They have used many colors, which can be confusing, so they should use specific colors for specific options. For critical options, they could make them red, green for medium, and blue for less significant options. This would make it easier for a beginner to recognize which buttons are dangerous to click. Such adjustments can help new users learn the solution faster.
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Top Industries

By visitors reading reviews
Educational Organization
12%
Performing Arts
8%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
12%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What is your experience regarding pricing and costs for Qualys Patch Management?
The pricing of Qualys is promising, but I don't have the specifics. Based on my experience, both Qualys and Tenable have similar price points, but clients choose based on whether they need a compre...
What needs improvement with Qualys Patch Management?
Qualys should improve by offering a dedicated testing environment for patches, allowing clients to test patches before deploying them to production. Currently, clients must manage this themselves, ...
What is your primary use case for Qualys Patch Management?
I have experience using Qualys because I'm a pre-sales engineer in one of the systems integrator companies here in the Philippines. I am also handling and selling Qualys, doing presentations to our...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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879,768 professionals have used our research since 2012.