

Aruba Airwave and ExtremeCloud IQ compete in the network management solutions category. Based on features, ExtremeCloud IQ has an advantage due to its cloud-based approach that simplifies operations with automation and integration, whereas Aruba Airwave is praised for its multi-vendor support and robust troubleshooting.
Features: Aruba Airwave offers tools for network visibility and troubleshooting, such as Visual RF and Live Heat Map, along with multi-vendor support. ExtremeCloud IQ provides AI-based analytics, cloud management capabilities, efficient deployment, and strong security features.
Room for Improvement: Aruba Airwave users seek improvements in integration and pricing, along with better synchronization and real-time updates. ExtremeCloud IQ could improve error messaging, onboarding processes, and inventory management, with a focus on streamlined first-level support setup.
Ease of Deployment and Customer Service: Aruba Airwave features on-premises deployment with steady support but slower escalation. ExtremeCloud IQ offers hybrid and public cloud deployment options and is recognized for robust technical support and thorough issue resolution.
Pricing and ROI: Aruba Airwave is device-based in its pricing, considered high but competitive against Cisco, offering ROI through reduced troubleshooting. ExtremeCloud IQ operates on a subscription model, viewed as medium-priced, providing good return with simplified management and advanced cloud functionalities.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
I would rate their technical support as a nine or ten, as it's quite good.
Angie was very kind and communicated well in both Spanish and English, making it pleasant to connect with her.
GTAC receives a score of ten out of ten.
totally satisfied with the quality of support
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Aruba Airwave gives good information about SNR value, signal value, and you can get extensive information.
Aruba Airwave is fully scalable, as we have a large number of tenants using the network with approximately six thousand end users.
As it is centralized, sometimes it disconnects from the cloud, and I need to reboot.
I have found Aruba Airwave to be stable.
It requires some time to update, which affects real-time management.
The end-to-end users' messages show some details that are not always up-to-date, and sometimes the information from the GUI is not exactly aligned with what's on the website.
I find the price of Aruba Central compared to Aruba Airwave to be more expensive.
When attempting to copy a floor plan, it does not copy well, so I often have to redraw the walls.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
This needs a huge improvement for the latency and for the updates.
Improving documentation with more detailed videos and resources would be beneficial.
The pricing for Aruba Airwave is acceptable because compared to Cisco, it's slightly cheaper, but not significantly - maybe 5% or 7% less expensive.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Aruba Airwave provides good visibility, offering extensive data on network dynamics, such as access point connections, usage, signal strengths, and potential interference from neighboring Wi-Fi networks.
It provides near real-time monitoring using AIMON and AURO protocols, which is robust with multiple models and brand support.
The feature that proved most beneficial for our organization's network monitoring is the virtual four, which we use frequently when working with Aruba.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
I have a single license that includes everything: the support, the package of location-based solutions, the analytics, the AI features, everything with just one license.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
| Product | Mindshare (%) |
|---|---|
| Aruba Airwave | 3.1% |
| ExtremeCloud IQ | 2.8% |
| Other | 94.1% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
Aruba Airwave is a comprehensive network management tool known for its multivendor support and robust monitoring capabilities. It provides centralized control, cloud management, real-time monitoring, error logs, and visualization tools, making it a preferred choice for managing complex network environments.
Aruba Airwave offers an intuitive interface that simplifies network management and monitoring. Its ability to integrate with major vendors like Cisco enhances its functionality, making it adept at handling large-scale, high-density networks in challenging environments. Users can effectively manage and configure Wi-Fi networks while gaining detailed insight into performance and connectivity issues through efficient troubleshooting tools. Although some desire improvements in interface stability and error reporting clarity, Airwave's features like Clarity, VisualRF, and centralized access make it an asset in network operations. Challenges include pricing, scalability, and device compatibility, with users also seeking better integration with systems like IMC.
What are the key features of Aruba Airwave?Entities such as hospitals, universities, and financial institutions typically deploy Aruba Airwave to manage their extensive network infrastructures. The platform is crucial for overseeing access points in high-density areas, leveraging detailed performance metrics for enhanced decision-making. Its capabilities for SNMP device management and access to a unified interface facilitate efficient operation across different network brands, supporting the rigorous demands of industry-specific applications.
ExtremeCloud IQ provides powerful cloud management with controller-less architecture, centralized administration, and seamless scalability, simplifying configuration and deployment while enhancing security and automation.
ExtremeCloud IQ is designed for managing wireless networks across diverse environments. It offers consolidated management for wireless LANs, access points, and switches, all integrated into a single dashboard. Known for intuitive automation and robust security features like integrated firewalls, it supports entities in educational sectors, large enterprises, manufacturing, and healthcare. Users benefit from detailed network insights while streamlined management and effective support contribute to efficiency. While offering advanced options such as Private Pre-shared Key and VLAN mapping, the system would benefit from improved configuration and stability, as well as enhanced device compatibility and reporting capabilities.
What are the standout features of ExtremeCloud IQ?In educational settings, ExtremeCloud IQ streamlines network management for schools and universities, allowing them to focus on educational excellence. Large enterprises benefit from its unified platform, managing multiple locations effectively, while manufacturing firms and healthcare facilities use its comprehensive tools to ensure reliable and secure connectivity across their networks.
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