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Array AG Series vs GoodAccess comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Array AG Series
Ranking in Enterprise Infrastructure VPN
40th
Average Rating
0.0
Reviews Sentiment
6.4
Number of Reviews
1
Ranking in other categories
SSL VPN (15th)
GoodAccess
Ranking in Enterprise Infrastructure VPN
8th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), ZTNA (5th)
 

Mindshare comparison

As of June 2025, in the Enterprise Infrastructure VPN category, the mindshare of Array AG Series is 0.2%, up from 0.1% compared to the previous year. The mindshare of GoodAccess is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer1730568 - PeerSpot reviewer
Exceptionally stable, cost-effective, and offers a user-friendly interface
Deploying Array AG Series isn't exactly simple as it requires expertise in handling SaaS solutions and involves a thorough study of the customer's network and requirements. Skill set and support assistance are crucial during installation. For a single-box, basic configuration, you might pull it off in about five hours, a day at most. However, achieving stability takes longer, as VPN products need time to settle in an organization. Depending on user complaints and day-to-day issues, it could take a while to get everything running smoothly. In our deployment experience with Array AG Series, five engineers, including myself, were involved in executing over twenty VPN projects across India in the last four to five years. These were substantial projects, taking about a week to stabilize the solution. As for maintenance, it is neither simple nor overly complicated. It requires careful attention because any issues can have a global impact on users over the internet. Maintenance for a single site typically requires the attention of one or two individuals.
Frank Goldman - PeerSpot reviewer
Enables us to easily see users' device compliance as it continuously monitors the devices
Security is much better than the service that we were using before. The dashboard is much more user-friendly. It is easy to add users. I can easily see users' device compliance as it continuously monitors the devices. The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for the West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways. With the prior service, the speed was so slow that users could not work while connected.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about the Array AG Series, and what our clients value as well, is its exceptional stability."
"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."
"The task of managing security and auditing for unauthorized entries has been substantially diminished."
"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."
"The most valuable aspects of the solution are the static IP and speed."
"It has become an integral part of our remote work toolkit, as it enables us to overcome USA IP restrictions, ensuring our global teams can collaborate effectively."
"The dashboard is pretty sleek and complete."
"GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work."
"Their user interface is intuitive as it is easy to navigate."
 

Cons

"The main area for improvement with Array AG Series is its support services."
"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"The logs do not go back very far."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"There could be a better view of which type of communication is going through the system."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"Enhancing the user interface and experience could make it more intuitive for all users."
"It is worth mentioning that we do experience disconnects on rare occasions."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Array AG Series?
What I appreciate most about the Array AG Series, and what our clients value as well, is its exceptional stability.
What is your experience regarding pricing and costs for Array AG Series?
In terms of pricing, Array AG Series is relatively competitive. It is priced below some of the higher-end options like GlobalProtect from Palo Alto and Check Point. While it isn't significantly che...
What needs improvement with Array AG Series?
The main area for improvement with Array AG Series is its support services. Compared to products like Cisco and Zscaler, the support response time is slower, often taking three to four hours. The f...
What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
 

Comparisons

 

Also Known As

Array AccessDirect, AccessDirect, Array AG Series SSL VPNs
No data available
 

Overview

 

Sample Customers

Hitachi Federated Cloud, VM Racks, Needham Bank, Central Ohio Primary Care Physicians, Harmon Law Offices, City of Lilburn, Georgia
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