No more typing reviews! Try our Samantha, our new voice AI agent.

Arkose vs Microsoft Exchange Online Protection (EOP) comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arkose
Ranking in Email Security
28th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Bot Management (10th), Anomaly Detection Tools (3rd)
Microsoft Exchange Online P...
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Anti-Malware Tools (13th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Arkose is 0.4%, up from 0.1% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 3.0%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)3.0%
Arkose0.4%
Other96.6%
Email Security
 

Featured Reviews

Rajesh Podishetty - PeerSpot reviewer
Manager at a tech vendor with 51-200 employees
Fraud controls have protected patient portals and now support trusted digital healthcare access
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security versus patient experience, as overly strict controls frustrate legitimate users who want to access the patient portal without excessive restrictions. Evolving threats present another challenge. Every day, fraudsters use generative AI to mimic human behavior, which requires Arkose to continually improve its threat detection. Since Arkose handles different systems that need to be controlled over time, there should be regular audits to determine which features need adjustment. Cost-wise, the platform requires improvement, as there is significant cost involved and considerable manual intervention needed, which should be brought into the AI automation. On an everyday basis, patient login verification sometimes experiences delays when internet issues occur, causing patients to wait long in queue. Insurance claims validation does not always happen easily due to application environment downtime. These operational improvements need to be addressed in Arkose Labs systems.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I also like that they challenge crawling in CAPTCHA for mobile. This is good compared to the traditional way."
"The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done."
"The simplicity and the easy deployment ensure that anybody who has worked on Exchange can easily work on this."
"It offers great security against malware and other threats."
"The security features provided by Microsoft are robust."
"The initial setup was easy. The configuration process is very straightforward."
"Microsoft Exchange Online Protection (EOP) is used essentially for email filtering, acting as an anti-spam and security product for email."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The threat management feature includes policies and alerts that are valuable."
 

Cons

"Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging."
"Arkose need to provide something for testing."
"I think the implementation could be more streamlined."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"The licensing can be on the expensive side, especially in the cloud space."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
 

Pricing and Cost Advice

Information not available
"The price could be lower."
"Online Protection is fairly expensive."
"The solution should reduce the cost."
"The product is expensive."
"The product's pricing is competitive for the US market."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The product is bundled with Microsoft 365."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Arkose?
Earlier, fraud management used to cost us around 15 million dollars per annum. After using Arkose Labs for fraud control, it helped us save around 9 million dollars. The cost is now 6 million dolla...
What needs improvement with Arkose?
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security...
What is your primary use case for Arkose?
I have been using Arkose for the last four years. Arkose is a fraud prevention and trust management platform that helps different sectors in the healthcare industry, including healthcare providers,...
What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
 

Also Known As

Arkose Email Intelligence, Arkose Bot Manager
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about Arkose vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.