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ARIS BPA vs Bonita vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 4.7%, down from 5.6% compared to the previous year. The mindshare of Bonita is 3.3%, up from 3.0% compared to the previous year. The mindshare of Pega Platform is 5.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
Paparao Nadipineni - PeerSpot reviewer
A simple and lightweight college course automation system with third-party integrations
The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.
reviewer4848291 - PeerSpot reviewer
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has allowed us to model our enterprise process architecture."
"Fully-reportable database over Visio."
"ARIS is probably the most mature product in terms of modeling an enterprise architecture so that it has context."
"In general, the users really like it and they can get started using it very easily."
"We chose ARIS because of its good reputation and familiarity with Software AG Tools."
"The technical support is good."
"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."
"The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."
"The solution is stable. Even the older versions are stable."
"The user interface is easy to use."
"Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable."
"Development of forms and flows."
"Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others."
"One of the most valuable features is you can create without coding, it is a low code platform."
"It is a great product that is powerful in developing applications."
"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."
"The interface is quite simple and easy to use, even for beginners."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"It's a good tool for workflow automation."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"They're pretty easy to create, and they're pretty easy to deploy."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"Pega BPM has features for process and operation efficiency, business security texture, various report definitions like bar chart and pie chart, and management capabilities such as dashboards."
 

Cons

"I find it difficult to access the database as I want with direct querying."
"Since this is a design tool, seamless interface to make the process flows executable."
"ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product."
"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view.​"
"I would like the possibility to use real data. In other words, it can use this system to integrate with others that are operating directing with users like clients, employs, and others."
"Newer versions (9.x) are technically more difficult to maintain."
"There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow."
"One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable."
"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."
"Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."
"The main issue with Bonita is that the workspace crashes sometimes."
"Automation in vacation of a human resources replacement would be a good improvement in the product."
"The dashboard has limited features."
"Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."
"I have run into a lot of problems because there is not enough documentation."
"It would be nice to have a wizard to help walk through the development process and create a backbone."
"There is a lack of support and community presence in the country, leading to challenges in finding developers."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"Its implementation in the public sector was a bit complex."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"PegaRULES need to improve its JVM. It needs to enhance the operation speed and memory size."
"The UI cannot be customized in the solution"
"Robotics could improve, as my learning curve in robotics has been challenging."
 

Pricing and Cost Advice

"The product is a bit pricey."
"It is an expensive solution."
"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
"I would recommend the product to only enterprise companies because of the pricing."
"In terms of pricing, it would be nice if it were more affordable."
"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."
"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."
"You pay an annual fee and can have an unlimited number of processes and users."
"I am using the free version of Bonita."
"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."
"The product's pricing is acceptable. Pricing is yearly."
"The Community Edition comes free of charge."
"The price is fair for what we are using the solution for."
"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."
"The price of the solution is reasonable."
"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."
"I rate Pega BPM a seven out of ten."
"We do not have to purchase any licenses for the product."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."
"The licensing model for Pega BPM needs to be improved."
"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."
"It's a user-based license where, as you scale the numbers of users, the price increases."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Government
9%
Computer Software Company
15%
Financial Services Firm
12%
Educational Organization
9%
Manufacturing Company
7%
Financial Services Firm
26%
Computer Software Company
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I ne...
How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...
What do you like most about Bonita?
The user interface is easy to use.
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
Bonita BPM
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: July 2025.
865,384 professionals have used our research since 2012.