Try our new research platform with insights from 80,000+ expert users

Arctic Wolf Managed Detection and Response vs Carbon Black Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st)
Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
34th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.0%, down from 10.0% compared to the previous year. The mindshare of Carbon Black Managed Detection and Response is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Dejan Zecevic - PeerSpot reviewer
Easy to install, runs smoothly, and offers good performance
Carbon Black was sold to Broadcom, and VMware basically was the owner of the Carbon Black. Now Broadcom is the owner of VMware. As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"This service makes answering audits much easier since it covers so many security best practices."
"The most valuable aspect of this solution is the managed detection and response component."
"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"They provide useful quarterly updates."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"The solution works well for our team as it offers a hands-off approach, which we need."
"The agents give pretty good visibility into what is happening at the endpoint."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"Carbon Black provides an overview of all our assets and their status."
"The installation process is quick and easy."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
 

Cons

"I would actually be interested in having fewer features at a lower price."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"It can sometimes take up to an hour to get notification of a problem and that's a long time."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"More integrations with various security tools to improve data ingestion would be beneficial."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"It will be helpful if the dashboard is more granular."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Carbon Black's support could be better."
 

Pricing and Cost Advice

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The pricing is fair."
"I find their pricing to be reasonable and competitive."
"I rate the tool's pricing a nine out of ten."
"The pricing is pretty competitive."
"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
862,514 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
Government
6%
Computer Software Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
Ask a question
Earn 20 points
 

Also Known As

Arctic Wolf AWN CyberSOC
Carbon Black Cloud Managed Detection Deliver
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Carbon Black Managed Detection and Response and other solutions. Updated: June 2025.
862,514 professionals have used our research since 2012.