We performed a comparison between ArcSight Logger and Splunk Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution provides information about the risk factors."
"ArcSight's robustness is its most valuable feature."
"The technical support team is good...It is a scalable solution."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"It's an efficient solution."
"It's a robust, mature product and you can do some really complex operations and analytics."
"The most valuable feature is the search capability, which is simple to use."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The most valuable feature is we don't have to deal with any back-end server maintenance because the solution is cloud-based."
"We only buy the services we need. We don't have to pay for other things we don't."
"Splunk Cloud's most valuable features are log aggregations, dashboarding, business management, reporting, and business controls. Additionally, it has awesome indexing and the solution is always improving"
"Its monitoring is completely automated."
"I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things."
"We haven't had any limitations or problems connecting to our network devices."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
"The initial setup was straightforward."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The platform is quite expensive. They should reduce its cost."
"The console in older versions is not user-friendly."
"The next release should have AI capabilities."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The solution could be improved in maintenance settings."
"The administration could use improvement. We have to rely on support more often than we're used to."
"Splunk Cloud Platform needs to be made more user-friendly because it's not user-friendly."
"From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it."
"There could be better searches, but mainly, it needs to improve the performance with a vast amount of data. That will make it better and easier to use."
"Splunk Cloud could improve by having pre-defined templates. It has very good design views, but there is no predefined template. You have to define your own. If they could add predefined templates for different use cases."
"Every time they launch new versions, we experience a few bugs. The most recent version had a couple of bugs in the databases. We contacted the vendor and got assistance solving these bugs, so the environment is more stable."
"Support is the bigger issue when we have a problem. When we need their help, it takes weeks or months to actually get resolved."
"Customization could be simplified."
ArcSight Logger is ranked 29th in Log Management with 30 reviews while Splunk Cloud Platform is ranked 3rd in Data Visualization with 34 reviews. ArcSight Logger is rated 7.8, while Splunk Cloud Platform is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Splunk Cloud Platform writes "Does not require backend maintenance, is easily integrated and utilized". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Splunk Cloud Platform is most compared with Wazuh, Splunk Enterprise Security, Check Point Security Management, AppInsights and Fortinet FortiAnalyzer. See our ArcSight Logger vs. Splunk Cloud Platform report.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
