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ArcSight Logger vs SolarWinds Kiwi Syslog Server comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SolarWinds Kiwi Syslog Server
Ranking in Log Management
25th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.7% compared to the previous year. The mindshare of SolarWinds Kiwi Syslog Server is 1.1%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Kiwi Syslog Server1.1%
ArcSight Logger0.9%
Other98.0%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
SJ
Network Security Engineer at a comms service provider with 51-200 employees
Valuable log segregation aids in auditing, but Windows integration needs enhancement
Our primary use case for Kiwi Syslog is for gathering logs necessary for auditing purposes I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity. This feature is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ArcSight has improved incident response from days to minutes."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"As the name suggests, it's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"It provides in-depth information on business activities once we log into the system."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The solution offers very good performance and is efficient."
"The most valuable features of SolarWinds Kiwi Syslog Server include its ability to provide network mapping and deliver information to my customers about their networks through various methods."
"If anyone needs log management, we recommend SolarWinds Kiwi Syslog Server."
"The most valuable feature of SolarWinds Kiwi Syslog Server is its performance and management. Additionally, the solution integrates well."
"I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity."
"Overall, I rate SolarWinds Kiwi Syslog Server ten out of ten."
"I definitely recommend this solution."
"The most valuable feature of this solution is the alerting based on the security logs."
"The best thing about Kiwi Syslog is that it filters logs into different levels."
 

Cons

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The graphics and dashboard could be improved."
"Apart from that, it's a very complex tool and is not easy to implement and maintain."
"ArcSight has been sold two or three times, and the quality has decreased."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"We find that the search and access functionality is quite slow."
"I would like to have email notifications for emergency logs."
"The Windows log forwarder is not functioning properly."
"Technical support could definitely be better."
"SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers."
"I would like to see better search functions and better filters in the next release."
"The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively."
"SolarWinds Kiwi Syslog Server could improve by reducing the price."
"There is a need for an on-premises solution, which could lead to easier sales in larger markets."
 

Pricing and Cost Advice

"ArcSight is an expensive solution."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"The pricing is quite harsh."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"We subscribe and pay directly on the website."
"The price of SolarWinds Kiwi Syslog Server could improve."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
10%
Comms Service Provider
9%
Healthcare Company
8%
Government
12%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
What is your experience regarding pricing and costs for SolarWinds Kiwi Syslog Server?
SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers.
What needs improvement with SolarWinds Kiwi Syslog Server?
The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively. It should be more user-fri...
What is your primary use case for SolarWinds Kiwi Syslog Server?
Our primary use case for Kiwi Syslog is for gathering logs necessary for auditing purposes.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Kiwi Syslog Server
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Holy Cross Energy, West Texas A&M University, Medium Enterprise Industrial Manufacturing Company
Find out what your peers are saying about ArcSight Logger vs. SolarWinds Kiwi Syslog Server and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.