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ArcSight Logger vs SolarWinds Kiwi Syslog Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
SolarWinds Kiwi Syslog Server
Ranking in Log Management
25th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of SolarWinds Kiwi Syslog Server is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Muhammad Anas - PeerSpot reviewer
Shows login failures and server issues but search functions and filters could be improved
Kiwi Syslog shows login failures and server issues. I'm using version 9.8.1. It's deployed on-premises. There are four people in my organization who are using this solution. They're all infrastructure engineers The best thing about Kiwi Syslog is that it filters logs into different levels. It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"ArcSight provides the basic information that we want."
"The most valuable feature is the search capability, which is simple to use."
"It is one of the best products available in the market."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"Overall, I rate SolarWinds Kiwi Syslog Server ten out of ten."
"The most valuable feature of this solution is the alerting based on the security logs."
"I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity."
"The most valuable feature of SolarWinds Kiwi Syslog Server is its performance and management. Additionally, the solution integrates well."
"The most valuable features of SolarWinds Kiwi Syslog Server include its ability to provide network mapping and deliver information to my customers about their networks through various methods."
"Simplicity is the most valuable feature."
"I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity."
"We are very happy with the stability of the solution."
 

Cons

"The solution could be improved in maintenance settings."
"In the next release, I want to see more intelligence."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The product's connectors should work better and the user manuals need an update."
"ArcSight has been sold two or three times, and the quality has decreased."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The initial setup was a little bit complex."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"Technical support could definitely be better."
"SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers."
"I would like to have email notifications for emergency logs."
"I would like to see a more user-friendly and customizable dashboard."
"The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively."
"There is a need for an on-premises solution, which could lead to easier sales in larger markets."
"I would like to see better search functions and better filters in the next release."
"SolarWinds Kiwi Syslog Server could improve by reducing the price."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"The pricing is quite harsh."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"The price of SolarWinds Kiwi Syslog Server could improve."
"We subscribe and pay directly on the website."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Government
8%
Educational Organization
6%
Government
16%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What is your experience regarding pricing and costs for SolarWinds Kiwi Syslog Server?
SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers.
What needs improvement with SolarWinds Kiwi Syslog Server?
The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively. It should be more user-fri...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Kiwi Syslog Server
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Holy Cross Energy, West Texas A&M University, Medium Enterprise Industrial Manufacturing Company
Find out what your peers are saying about ArcSight Logger vs. SolarWinds Kiwi Syslog Server and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.