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ArcSight Logger vs SolarWinds Kiwi Syslog Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
39th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SolarWinds Kiwi Syslog Server
Ranking in Log Management
25th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of SolarWinds Kiwi Syslog Server is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Kiwi Syslog Server1.3%
ArcSight Logger0.9%
Other97.8%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
SJ
Network Security Engineer at a comms service provider with 51-200 employees
Valuable log segregation aids in auditing, but Windows integration needs enhancement
Our primary use case for Kiwi Syslog is for gathering logs necessary for auditing purposes I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity. This feature is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The solution is scalable, and we have approximately 6,000 machines sending logs."
"The most valuable feature is the search capability, which is simple to use."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"This product was used to help us get PCI compliant, and its automated functions made it easier so we could concentrate more on real issues instead of standard log collecting and alerting issues."
"It's an efficient solution."
"It's a robust, mature product and you can do some really complex operations and analytics."
"I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity."
"Overall, I rate SolarWinds Kiwi Syslog Server ten out of ten."
"We are very happy with the stability of the solution."
"I definitely recommend this solution."
"Simplicity is the most valuable feature."
"The most valuable feature of this solution is the alerting based on the security logs."
"I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity."
"The most valuable feature of SolarWinds Kiwi Syslog Server is its performance and management. Additionally, the solution integrates well."
 

Cons

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved."
"The original Connector Appliance peaked its events-per-second limit much sooner than anticipated and required us to purchase another, and significantly larger, appliance."
"ArcSight has been sold two or three times, and the quality has decreased."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The solution must provide readymade connectors for different applications."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The Windows log forwarder is not functioning properly."
"I would like to see better search functions and better filters in the next release."
"There is a need for an on-premises solution, which could lead to easier sales in larger markets."
"SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers."
"The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively."
"I would like to have email notifications for emergency logs."
"Technical support could definitely be better."
"I would like to see a more user-friendly and customizable dashboard."
 

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"ArcSight is an expensive solution."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"The pricing is quite harsh."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"We subscribe and pay directly on the website."
"The price of SolarWinds Kiwi Syslog Server could improve."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
7%
Manufacturing Company
7%
Government
13%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your experience regarding pricing and costs for SolarWinds Kiwi Syslog Server?
SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers.
What needs improvement with SolarWinds Kiwi Syslog Server?
The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively. It should be more user-fri...
What is your primary use case for SolarWinds Kiwi Syslog Server?
Our primary use case for Kiwi Syslog is for gathering logs necessary for auditing purposes.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Kiwi Syslog Server
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Holy Cross Energy, West Texas A&M University, Medium Enterprise Industrial Manufacturing Company
Find out what your peers are saying about ArcSight Logger vs. SolarWinds Kiwi Syslog Server and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.