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ArcSight Logger vs SolarWinds Kiwi Syslog Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SolarWinds Kiwi Syslog Server
Ranking in Log Management
23rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of SolarWinds Kiwi Syslog Server is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Muhammad Anas - PeerSpot reviewer
Shows login failures and server issues but search functions and filters could be improved
Kiwi Syslog shows login failures and server issues. I'm using version 9.8.1. It's deployed on-premises. There are four people in my organization who are using this solution. They're all infrastructure engineers The best thing about Kiwi Syslog is that it filters logs into different levels. It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"ArcSight provides the basic information that we want."
"We haven't had any crashes or bugs. It is stable."
"The solution provides information about the risk factors."
"It provides in-depth information on business activities once we log into the system."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"The most valuable features of SolarWinds Kiwi Syslog Server include its ability to provide network mapping and deliver information to my customers about their networks through various methods."
"Overall, I rate SolarWinds Kiwi Syslog Server ten out of ten."
"I appreciate that with Kiwi Syslog, we can segregate the logs based on the display, such as using different colors and fonts, which helps greatly in identifying logs by their severity."
"The most valuable feature of this solution is the alerting based on the security logs."
"We are very happy with the stability of the solution."
"The most valuable feature of SolarWinds Kiwi Syslog Server is its performance and management. Additionally, the solution integrates well."
"Simplicity is the most valuable feature."
"The best thing about Kiwi Syslog is that it filters logs into different levels."
 

Cons

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"We find that the search and access functionality is quite slow."
"The solution could be improved in maintenance settings."
"The next release should have AI capabilities."
"The integration with other systems could be improved."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"The initial setup was a little bit complex."
"SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers."
"I would like to have email notifications for emergency logs."
"The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively."
"SolarWinds Kiwi Syslog Server could improve by reducing the price."
"There is a need for an on-premises solution, which could lead to easier sales in larger markets."
"I would like to see better search functions and better filters in the next release."
"Technical support could definitely be better."
"The Windows log forwarder is not functioning properly."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight is an expensive solution."
"The pricing is quite harsh."
"The price of SolarWinds Kiwi Syslog Server could improve."
"We subscribe and pay directly on the website."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Government
7%
Educational Organization
6%
Government
16%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What is your experience regarding pricing and costs for SolarWinds Kiwi Syslog Server?
SolarWinds pricing is perceived as very high in the market, which can be a barrier for many customers.
What needs improvement with SolarWinds Kiwi Syslog Server?
The Windows log forwarder is not functioning properly. This is a significant concern, as it led to losing a deal due to the inability to provide Windows logs effectively. It should be more user-fri...
What is your primary use case for SolarWinds Kiwi Syslog Server?
Our primary use case for Kiwi Syslog is for gathering logs necessary for auditing purposes.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Kiwi Syslog Server
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Holy Cross Energy, West Texas A&M University, Medium Enterprise Industrial Manufacturing Company
Find out what your peers are saying about ArcSight Logger vs. SolarWinds Kiwi Syslog Server and other solutions. Updated: June 2025.
860,632 professionals have used our research since 2012.