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ArcSight Logger vs Cribl comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
6.3
Cribl enhanced data management efficiency, delivering cost savings, improved processing speed, system performance, and operational flexibility for users.
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
6.8
Cribl customer service is praised for prompt responses, effective support, and community assistance, with a high satisfaction rating.
We provide pre-implementation, implementation, and post-implementation support.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
7.9
Cribl is scalable and easily integrates with CI/CD pipelines, receiving praise for efficient deployment and seamless cloud management.
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
7.3
Cribl is generally rated 7-8 for stability, with minor bugs quickly addressed and continuous development enhancing reliability.
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
Cribl needs better legacy compatibility, intuitive logging, enhanced documentation, improved onboarding, and desktop server functionality for developers.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
Perhaps more flexibility in terms of metrics would be helpful.
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
Cribl offers a cost-effective, scalable pricing model with up to 30% cost reductions, appealing to mid-level and large enterprises.
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
Cribl streamlines real-time data transformation, log collection, and routing with user-friendly features, security, and extensive integration support.
ArcSight Logger installs on very minimal resources with very few requirements
The community on Slack is excellent for solving questions and getting ideas.
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Cribl
Ranking in Log Management
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Application Performance Monitoring (APM) and Observability (14th), Security Information and Event Management (SIEM) (12th), Observability Pipeline Software (1st)
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of Cribl is 2.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Phanindra Ponnada - PeerSpot reviewer
Provides good documentation and worth the investment
As of now, there are some environments where some organizations are still on legacy infrastructure, so they are still in virtual environments and are using old versions of devices. Some companies bought Splunk, while others bought Cribl for a very low-priced license. There are some protocols to connect from Cribl to Splunk. I understand Cribl has come into the market very recently, but the tool might have had a picture in its mind where organizations might also have some legacy infrastructure. In the future, with our protocols or our level of architecture, Cribl should not come and say that it is not compatible with them. If Cribl is the reason because I have to change my environment, then I will have to end up investing more. There are some organizations where the end machines have forwarders that forward the data to Cribl, and from it, the data is forwarded to Splunk. This is how general architecture works. There are two methods of connection between Cribl and Splunk. One is the S2S protocol, which collects logs from Cribl or sends data between Cribl and Splunk. There is another method called HTTP Event Collector (HEC) and HTTPS protocol. With Cribl, connecting to Splunk mostly uses the S2S protocol. The tool supports all the latest devices and platform devices, like all the latest operating systems. There are some organizations where there is legacy infrastructure or if they are still on the old platforms. Companies using old platforms have to consider HTTP Event Collector (HEC), and then they have to change their infrastructure setup in order to fulfill that setup. In order to have Google and Splunk set up in my organization, if I have to change my existing infrastructure connectivity or setup, that might incur more cost or more investment for me to have Cribl and Splunk. Cribl should provide compatibility, or else the tool's developers should speak to the people of such organizations and understand the challenges. Cribl could have developed some version that can give backward compatibility.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Government
7%
Educational Organization
6%
Financial Services Firm
17%
Computer Software Company
10%
Healthcare Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your experience regarding pricing and costs for Cribl?
I am not aware of the pricing details, however, I know they use a credit format for billing.
What needs improvement with Cribl?
At the moment, I don't have specific feedback on what can be improved as I do not work with Cribl daily. Perhaps more flexibility in terms of metrics would be helpful.
What is your primary use case for Cribl?
I am using Cribl to have everything centralized in one tool in terms of data collection. We were working with different Splunk customers, and Cribl helps collect data and then send it to an S3 buck...
 

Comparisons

 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Cribl and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.