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ArcSight Intelligence vs Microsoft Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
Sentiment score
7.3
Microsoft Sentinel enhances ROI with improved security, cost savings, automation, and faster threat detection, benefiting organizations efficiently.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
We attribute our growth to Sentinel.
From a risk perspective, it's about mitigating risk, and as mentioned earlier, we haven't missed many things since we've had the offering in market—only a couple of minor incidents.
 

Customer Service

Sentiment score
6.7
ArcSight Intelligence has slow but capable customer support, with mixed user satisfaction regarding problem resolution and feedback sufficiency.
Sentiment score
6.7
Microsoft Sentinel support is responsive and helpful, though basic support can be slow, with some preferring community resources.
Their solutions' integration simplifies resolving issues compared to those caused by third-party products.
Working with a Sentinel engineer helped us tune settings effectively.
When my team needs to escalate issues to Microsoft, especially for Microsoft Sentinel, the response is fast through their French entity.
 

Scalability Issues

Sentiment score
6.3
ArcSight Intelligence is scalable but complex, with user ratings ranging from moderately to highly, influenced by partner support.
Sentiment score
8.0
Microsoft Sentinel offers scalable, adaptable security solutions using Azure, ideal for various organizations with its flexible and updated features.
Office 365 and Exchange are running on it, covering about 35,000 users efficiently.
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
Being a SaaS solution, the scalability of Microsoft Sentinel is robust.
 

Stability Issues

Sentiment score
8.4
ArcSight Intelligence is highly rated for stability and consistent performance, with users giving it a nine out of ten.
Sentiment score
7.8
Microsoft Sentinel is highly reliable, with 99.9%+ availability and occasional minor issues, maintaining stability across diverse environments.
So far, we have not experienced any issues, and it has been stable from the beginning.
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
 

Room For Improvement

ArcSight Intelligence requires frequent updates, improved usability, better speed, enhanced scalability, lower pricing, and higher ranking compared to QRadar and Splunk.
Microsoft Sentinel users seek better integration, user-friendliness, documentation, AI capabilities, and customizable features with improved performance and pricing.
We have some tools, such as our off-site Meraki firewalls, that have not fully integrated with Sentinel.
Currently, we are happy to have a way in the middle with not so much cost, but it would be nice to have the ability to enhance the automation of workflows based on learned incidents.
There are complexities in calculating the right pricing tier for different customers, which makes it difficult for me as a consultant during upfront pricing.
 

Setup Cost

ArcSight Intelligence is costly, suited for enterprises, and offers various licensing options with extra charges for new features.
Microsoft Sentinel's usage-based pricing offers strong value with extensive integration, but cost unpredictability concerns some users.
Microsoft Sentinel offers more capabilities than Bastion, with a more intuitive experience.
Setting up the right cost model for customers is intricate, requiring careful consideration of various components and licensing tiers.
The ingestion costs for the data analytics is usually the highest cost.
 

Valuable Features

ArcSight Intelligence offers a powerful log correlation engine, customizable alerts, seamless dashboard, user-friendly interface, and easy rule creation.
Microsoft Sentinel provides AI-driven automation, robust threat detection, scalability, and seamless integration for comprehensive security operations within the Microsoft ecosystem.
Microsoft Sentinel's ability to correlate data from multiple sources and its detection capabilities are essential.
Microsoft Sentinel has improved cost efficiency, which is one of the key areas we're able to win business against the ability to have threat intelligence.
Microsoft Sentinel's ability to correlate data from multiple sources enhances our threat detection capabilities beyond what is a simple data lake solution by filtering out the noise and consolidating the signal down to a meaningful level that is easier to investigate and see.
 

Categories and Ranking

ArcSight Intelligence
Ranking in Security Information and Event Management (SIEM)
40th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
User Entity Behavior Analytics (UEBA) (15th)
Microsoft Sentinel
Ranking in Security Information and Event Management (SIEM)
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
97
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st), Microsoft Security Suite (4th), AI-Powered Cybersecurity Platforms (5th)
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Intelligence is 0.3%, down from 0.3% compared to the previous year. The mindshare of Microsoft Sentinel is 7.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Nagendra Nekkala - PeerSpot reviewer
A user-friendly solution that can be used to integrate the logs properly with different connectors
ArcSight Intelligence is easy to maintain; one person is enough for the solution's maintenance. The maintenance person will add new features or devices, make policy changes or configurations, and learn and guide other engineers about new threats. ArcSight Intelligence is a user-friendly solution, and users should buy it if their company can afford its cost. Overall, I rate ArcSight Intelligence a nine out of ten.
Ivan Angelov - PeerSpot reviewer
Threat detection and response capabilities enhance investigation processes
My security team has been using Microsoft Sentinel for around two years. We also have Bastion and SolarWinds as part of our monitoring tools. We use a three-way tool, alongside Microsoft Sentinel, in our environment The most valuable features for us include threat collection, threat detection,…
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
17%
University
7%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and its Threat Hunting functionality with AI available as templates or customized ...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
 

Also Known As

ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
Azure Sentinel
 

Overview

 

Sample Customers

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about ArcSight Intelligence vs. Microsoft Sentinel and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.