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ArcSight Enterprise Security Manager (ESM) vs Securonix Next-Gen SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight ESM can offer high ROI through threat detection, compliance, audits, and brand protection despite its costs and implementation challenges.
Sentiment score
5.2
Securonix Next-Gen SIEM delivers ROI through cost savings, operational efficiency, quick deployment, and enhanced threat detection in compliance environments.
The solution is time-saving, particularly in the long run after it is deployed, enabling us to get value promptly.
 

Customer Service

Sentiment score
5.7
ArcSight ESM customer service is mixed, with efficient initial responses but inconsistent, often slow technical support causing dissatisfaction.
Sentiment score
6.7
Securonix Next-Gen SIEM excels in customer service with high satisfaction ratings, proactive guidance, and effective issue resolution.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
There is no UK-based support, which leads to delays in waiting for US support.
If I raise a ticket, it initially goes to the L1 team, but the next level of escalation is really effective.
When we reach out to someone, we often wait for the right person with the right skills to come and fix the solution, which is the major challenge.
 

Scalability Issues

Sentiment score
7.1
ArcSight ESM offers scalability and cloud support but faces high costs and EPS licensing challenges for growing event volumes.
Sentiment score
8.0
Securonix Next-Gen SIEM offers efficient scalability with flexible options, resolving slowdowns swiftly for diverse operational needs.
It lacks some capabilities compared to other tools available in the market.
I can rate it around eight to nine, and it is very scalable and capable of handling tasks, especially for the on-premises product.
The solution is scalable as it is cloud-based and cloud-native.
 

Stability Issues

Sentiment score
7.1
ArcSight ESM is stable with configuration efforts, though deployment challenges and occasional issues arise under high-load conditions.
Sentiment score
7.8
Securonix Next-Gen SIEM is stable with high availability, efficient log management, and high user satisfaction despite occasional issues.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The stability of Securonix Next-Gen SIEM is based on the events we are processing.
 

Room For Improvement

ArcSight ESM needs interface updates, better integration, improved performance, reporting, scaling, error handling, and enhanced technical support.
Securonix Next-Gen SIEM struggles with complex deployment, integration, usability, and needs improvements in reporting, support, pricing, and performance.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Developing custom connectors for each product, especially the internal applications, is difficult, and Securonix Next-Gen SIEM is not up to the mark.
The passing and setup are quite complex at the beginning, making onboarding not smooth.
When dealing with a large amount of data, such as when firewall logs increase, queries sometimes crash or get stuck.
 

Setup Cost

ArcSight ESM is costly but justifiable, with pricing based on EPS, scalable features, and possible bulk discounts.
Securonix Next-Gen SIEM offers competitive, predictable pricing based on employee count, with typical enterprise costs around $100,000 for three years.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Licensing is based on events per second (EPS), costing between $50 to $60 per EPS.
The pricing has similar ingestion charges compared to other solutions, such as Splunk.
 

Valuable Features

ArcSight ESM offers seamless integration, scalability, customizable features, real-time monitoring, and extensive analytics for effective threat detection and response.
Securonix Next-Gen SIEM offers advanced threat detection, automation, and integration, enhancing security while reducing manual tasks and response times.
The ability to interpret data is highly valued.
Compared to the previous solution we used, Securonix Next-Gen SIEM has many advantages on the MTTR part, as the containment and alerts automations are feasible from the response point of view.
Now, the process is automatic, reducing our workload.
The software includes user behavior interactions, dashboards, and training capabilities.
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
Securonix Next-Gen SIEM
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
Identity Threat Detection and Response (ITDR) (8th)
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.5% compared to the previous year. The mindshare of Securonix Next-Gen SIEM is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Q&A Highlights

reviewer1375044 - PeerSpot reviewer
Nov 16, 2021
 

Featured Reviews

Gaurav Ranade - PeerSpot reviewer
Excels at performing regression and correlation on the data
ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.
Mohammed Nadeem Rais - PeerSpot reviewer
The visibility and analytics from Securonix SIEM have become indispensable in identifying and stopping potential threats before they escalate.
The most valuable feature of Securonix Next-Gen SIEM is its advance analytics, flexibility and scalability. We ingest billions of logs without worrying about resource allocation. This makes it a robust and cost-effective solution for our needs. Its user entity and behavior analytics (UEBA) are also integral for detecting insider threats and lateral movements within the organization. These features help organizations strengthen their security posture, protect sensitive data, and maintain compliance with strict regulatory requirements.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Answers from the Community

reviewer1375044 - PeerSpot reviewer
Nov 16, 2021
Nov 16, 2021
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to admin costs for handling more complex scenarios the same applies to QRadar. Looks like the old champions like ArcSight are getting a little "out of Date". That's why my company (SW development and co...
2 out of 11 answers
it_user1157703 - PeerSpot reviewer
Jun 24, 2020
To be upfront  I am a security vendor and we are the authors and developers of Snare our SIEM-agnostic Enterprise solution for log collection and log management.  We work with lots of Siem vendors and Snare deploys and integrates with all major SIEM platforms e.g. Arcsight, Qradar, Splunk, RSA. We have over 500 Banks and financial services companies using Snare Agents and Snare central where we have been able to contain and reduce their Siem ingestion charges by up to 60% where the Siem vendor charges for log data ingestion by EPS, GB or any metered basis - https://www.youtube.com/channel/UCr8sLTVcI7oivIjEQBfu7UA. Snare collaborates and compliments SIEM solutions. Snare Agents provide Granular Filtering @ Source, Truncation of Noise out of logs @ Source in a lightweight Agent. Snare Central provides dashboard analytics to monitor log traffic from windows, Linux, Unix, OSX, Syslog feeds etc.while also providing "Out of the Box Compliance Reporting, Alerts" and ability to reflect logs to multiple destinations simultaneously.  From our experience, Arcsight is a good SIEM, very feature-rich but does require a lot of resources and is generally very expensive one-time and ongoing ingestion of logs into Arcsight (unless you have Snare). Arcsight connectors provide an agentless collection process but this has many issues as it is not as secure as Agents and can invite log tampering, no encryption, unable to set group policy etc... I have lots of my customers using Snare Agents with logs going to Arcsight and can provide a reference point if required. My largest financial services customer has over 100,000 Snare agents filtering, reflecting logs to Arcsight. Please take a look at https://www.snaresolutions.com/siem-integration/
AR
Jun 24, 2020
We didn’t use any of the products but I include you a link to Gartner comparison. https://www.gartner.com/review.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
8%
Government
7%
Computer Software Company
22%
Financial Services Firm
13%
Government
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What is your primary use case for Securonix Security Analytics?
I use this solution for security monitoring and user behavior analytics. Banks, governments, and the oil and gas sector utilize it.
What do you like most about Securonix Next-Gen SIEM?
The two major features of this product we extensively use are the UEBA capability and the multi-tenant approach with the centralized data logs system. Customers are very happy with these features.
What is your experience regarding pricing and costs for Securonix Next-Gen SIEM?
Comparatively, it is reasonable when compared to solutions like Splunk and Exabeam. Licensing is based on events per second (EPS), costing between $50 to $60 per EPS.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
Securonix Security Analytics
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Dtex Systems, Pfizer, Western Union, Harris, ITG
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Securonix Next-Gen SIEM and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.