We performed a comparison between AppSheet and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two No-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is pretty simple to implement."
"I have found the way they structure the workflow and the fact that it a progressive application is valuable for me. This allows me to be able to build it once and use it in multiple formats."
"The security of the solution is very good."
"A feature I found most valuable in AppSheet is its intuitive UI/UX design, as that makes the platform very easy for customers to use. The solution also has a drag and drop feature that's quite good. I also found AppSheet integration with the cloud platform to be quite good."
"The solution has been very user friendly, easy to use, and we are able to use many applications like Excel or Google sheets."
"Assignment Group history is really important to me."
"The solution is very comprehensive."
"This is a development platform that provides us with a strong database and a low code environment."
"The main reason that people use ServiceNow is that performance is very good."
"The incident management has been the most useful feature for us."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"Now Platform's best features are collaboration, configurability, and customizability."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"There needs to be an improvement in their operation vision. They need to see things more globally because at the moment they are very North-America focused. We do not always have mobile applications and the way we use them is slightly different in Africa from the way they use them in America."
"In terms of areas for improvement in AppSheet, I do many things with it, and I'm happy with its data features. The solution has good data features, and though some basic functions may not be there, AppSheet is good enough for me at the moment. I can use it in my business. I like it, and I'm still happy with it because I'm not using it intensively. I just use AppSheet for simple tasks rather than complex ones, though the solution has many use cases. In its next release, what could make the solution better would be more partners for integration, for example, integration with SAP, particularly plugins or APIs with more partners that it could integrate with. There should be an out-of-the-box feature built for integration with more partners."
"The solution needs to improve its SQL database capabilities."
"They could improve by providing more language support other than English, integrate better with other databases, and provide a better UX."
"They only give a single sign-on at a very high cost."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"Bug and defect management are not available in ServiceNow."
"This platform is used more by large companies because it is a little bit expensive."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"They should reduce the solution's cost and make it more affordable for buyers."
"The basic reporting system is rather static."
AppSheet is ranked 4th in No-Code Development Platforms with 5 reviews while ServiceNow Now Platform is ranked 3rd in No-Code Development Platforms with 34 reviews. AppSheet is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of AppSheet writes "Free to use, easy to implement, and works well with other Google apps". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". AppSheet is most compared with ServiceNow, Salesforce Platform and Knack, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and Mendix. See our AppSheet vs. ServiceNow Now Platform report.
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