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AppSheet vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppSheet
Ranking in No-Code Development Platforms
3rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in No-Code Development Platforms
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Rapid Application Development Software (12th), Low-Code Development Platforms (8th)
 

Mindshare comparison

As of June 2025, in the No-Code Development Platforms category, the mindshare of AppSheet is 4.8%, down from 11.7% compared to the previous year. The mindshare of ServiceNow Now Platform is 7.1%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
No-Code Development Platforms
 

Featured Reviews

Daniyal Farrakh - PeerSpot reviewer
Helpful for reporting and to do risk assessments
Within our group, I think five to six people will probably use the tool. The tool is mostly not used on an everyday basis. It is not used daily but weekly. I think the tool offers usability, and I think we can scale it. As far as our utilization is concerned, I think it is very scalable. It is very flexible. You can utilize the tool for various reasons. You can use the tool to look at your vulnerability scans and upload information. You can do risk assessments. You can do physical site assessments. I think scalability deserves five stars for sure. The scalability seems to be very easy to use and scalable and flexible.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A feature I found most valuable in AppSheet is its intuitive UI/UX design, as that makes the platform very easy for customers to use. The solution also has a drag and drop feature that's quite good. I also found AppSheet integration with the cloud platform to be quite good."
"The solution is quite efficient, elaborate, sophisticated, fast, and easy to use."
"AppSheet is easy to set up and easy to use."
"The solution has been very user friendly, easy to use, and we are able to use many applications like Excel or Google sheets."
"I have found the way they structure the workflow and the fact that it a progressive application is valuable for me. This allows me to be able to build it once and use it in multiple formats."
"The solution is pretty simple to implement."
"The tool's integration capabilities enhance our existing workflows and as far as the workflows are concerned, I think it is pretty seamless, intuitive, and interactive."
"The security of the solution is very good."
"The product's most advantageous feature is platform innovation."
"The solution is a seamless tool that can integrate with all applications."
"ServiceNow Now Platform has one thing that no other tool offers, which is the dataset, specifically the management of the dataset."
"Now Platform's best features are collaboration, configurability, and customizability."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."
"The solution is in Gartner's Magic Quadrant."
"The integration with other tools is pretty good."
 

Cons

"The solution needs to improve its SQL database capabilities."
"They only give a single sign-on at a very high cost."
"No improvements are required as AppSheet is quite efficient."
"AppSheet should continue to make the tool's features easy to use, such as the ability to add additional notes or notifications."
"They could improve by providing more language support other than English, integrate better with other databases, and provide a better UX."
"There are now a lot of low-code or no-code applications available on the web. AppSheet is working on that path."
"In terms of areas for improvement in AppSheet, I do many things with it, and I'm happy with its data features. The solution has good data features, and though some basic functions may not be there, AppSheet is good enough for me at the moment. I can use it in my business. I like it, and I'm still happy with it because I'm not using it intensively. I just use AppSheet for simple tasks rather than complex ones, though the solution has many use cases. In its next release, what could make the solution better would be more partners for integration, for example, integration with SAP, particularly plugins or APIs with more partners that it could integrate with. There should be an out-of-the-box feature built for integration with more partners."
"There needs to be an improvement in their operation vision. They need to see things more globally because at the moment they are very North-America focused. We do not always have mobile applications and the way we use them is slightly different in Africa from the way they use them in America."
"The user experience could be improved. The current design of forms lacks intuitiveness, as there seems to be only one form available for all types of operations."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"The analytics should be more readily available on the base product."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"The tool has a lot of limitations."
 

Pricing and Cost Advice

"In terms of how much AppSheet costs, I'm currently on the free tier, but if I need to add more users to it in the future, I will go with the paid version."
"I chose this solution because it was cheaper than other competitors."
"The tool is available at a low price."
"There is a license required to use this solution and it costs approximately $10 per user a month. I am paying $300 a month for 30 licenses."
"The price of the product falls on the higher side of the spectrum."
"The solution is expensive."
"People seem to be buying the tool a lot. I think its licensing is okay."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"The solution is expensive, and I rate it a ten for pricing."
"There are extra expenses for maintaining the product apart from the licenses."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Educational Organization
9%
University
9%
Retailer
8%
Financial Services Firm
16%
Computer Software Company
9%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for AppSheet?
If you are a Google Workspace user, you have AppSheet as part of the package, so you don't have to pay anything more to use it.
What needs improvement with AppSheet?
I do not have enough experience with AppSheet to make specific recommendations for improvements.
What is your primary use case for AppSheet?
I am mainly an IT consultant for Google Workspace into small companies and nonprofit organizations. I work with different tools. However, 90% of my job revolves around Google Workspace.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Overview

 

Sample Customers

Husqvarna, Solvay
experian, beachbody, health partners
Find out what your peers are saying about AppSheet vs. ServiceNow Now Platform and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.