

Appian and AutomateNOW compete in business process automation. Appian has the upper hand with a user-friendly design, while AutomateNOW excels in customization and scalability for complex enterprise environments.
Features: Appian's strengths include integrated process management tools, rapid development capabilities, and a user-friendly interface. AutomateNOW offers flexibility in automation processes, a wider range of integration options, and significant customization abilities.
Ease of Deployment and Customer Service: Appian offers a straightforward deployment process and strong support services. AutomateNOW allows for greater customization in deployment, requiring more initial setup time, but offers highly responsive customer service.
Pricing and ROI: Appian has a higher setup cost but provides quick ROI through faster deployment and training. AutomateNOW, while more expensive upfront, offers comparable ROI with its extensive features and enterprise functionality.
| Product | Market Share (%) |
|---|---|
| Appian | 5.3% |
| AutomateNOW | 0.3% |
| Other | 94.4% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 41 |
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
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