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Appian RPA vs Azure Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian RPA
Ranking in Process Automation
26th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Robotic Process Automation (RPA) (15th)
Azure Automation
Ranking in Process Automation
31st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Process Automation category, the mindshare of Appian RPA is 0.3%, up from 0.1% compared to the previous year. The mindshare of Azure Automation is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

MikahSellers - PeerSpot reviewer
Efficient automation with substantial ROI and innovative UI enhancements
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs It allowed us to reduce the level of effort to complete contact processes from one hundred fifty seconds to ninety seconds,…
MS
Can be used to automate the CI/CD pipeline, from data ingestion to endpoint generation
We use Azure Automation to automate the CI/CD pipeline, from data ingestion to endpoint generation The most valuable feature of Azure Automation is the scripting. The solution’s user interface is also another valuable feature. The solution’s user interface could be improved. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian RPA is super easy to use, offering low code, no code capabilities."
"The most valuable feature of Azure Automation is the scripting."
 

Cons

"There are not any areas that need improvement off the top of my head."
"The solution’s user interface could be improved."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Insurance Company
16%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
24%
Insurance Company
8%
Computer Software Company
8%
Aerospace/Defense Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we provided ongoing consulting services.
What needs improvement with Appian RPA?
There are not any areas that need improvement off the top of my head. It has been 18 months since I worked with the environment, and they've made UI enhancements and implemented AI, including featu...
What is your primary use case for Appian RPA?
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs.
What do you like most about Azure Automation?
The most valuable feature of Azure Automation is the scripting.
What needs improvement with Azure Automation?
The solution’s user interface could be improved.
What is your primary use case for Azure Automation?
We use Azure Automation to automate the CI/CD pipeline, from data ingestion to endpoint generation.
 

Comparisons

 

Also Known As

Jidoka RPA
No data available
 

Overview

 

Sample Customers

empark, talan, liverpool, ayesa, aeromexico, teknei
1. Adobe 2. BMW 3. Coca-Cola 4. General Electric 5. Johnson & Johnson 6. NBCUniversal 7. Pfizer 8. Samsung 9. Siemens 10. Toyota 11. Verizon 12. 3M 13. Accenture 14. Airbus 15. Allianz 16. American Express 17. AT&T 18. Bank of America 19. Boeing 20. Cisco 21. Dell 22. ExxonMobil 23. Ford 24. General Motors 25. IBM 26. Intel 27. JPMorgan Chase 28. Microsoft (self-use) 29. Nestle 30. Procter & Gamble 31. Shell 32. Walmart
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: June 2025.
862,077 professionals have used our research since 2012.