AppDynamics vs AppDynamics Mobile Real-User Monitoring comparison

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7,954 views|5,229 comparisons
89% willing to recommend
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Executive Summary

We performed a comparison between AppDynamics and AppDynamics Mobile Real-User Monitoring based on real PeerSpot user reviews.

Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics vs. AppDynamics Mobile Real-User Monitoring Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In AppDynamics, everywhere I go, there's some sort of grouping and aggregation function, or there's some sort of timeline that lets me zero in more quickly on the traces that I need. They go to more pains to aggregate and bubble the important ones to the top. That removes a lot of manual work.""The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly.""End-user monitoring (web and mobile)""It is used to test customer behavior on a website.""The SAP monitoring element is very helpful.""It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies.""Being able to install it on-prem and monitor our on-prem infrastructure is important for us... Most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to the most complex and it gives us the visibility across transactions, in one dashboard.""AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."

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"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system.""The most valuable feature of the solution is its GUI.""For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution.""Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable.""There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them.""We have found the scalability to be quite good."

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Cons
"The price of the solution could improve.""The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound.""In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing.""AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach.""The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required.""It needs strengthening in the database tiers.""The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better.""The resolution time takes longer than expected."

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"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java.""I would like to see accommodation for millisecond granularity, as we only have one-second granularity now.""In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels.""I would like to see a better way to automate actions based on the events generated by the tool.""The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options.""The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."

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Pricing and Cost Advice
  • "The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
  • "As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
  • "It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
  • "It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
  • "Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
  • "It would be better if there were more solutions incorporated into the base price. ​"
  • "The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
  • "Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
  • More AppDynamics Pricing and Cost Advice →

  • "It does require licensing to be paid."
  • "I believe there was probably an extra charge whenever I wanted to contact the support team."
  • "I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
  • More AppDynamics Mobile Real-User Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool… more »
    Top Answer:The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release… more »
    Top Answer:The use case involves evaluating a mobile application's performance and user experience. We seek insights into peak usage hours, the application's status, and that of secondary services, such as… more »
    Ranking
    3rd
    out of 8 in Mobile APM
    Views
    7,954
    Comparisons
    5,229
    Reviews
    22
    Average Words per Review
    459
    Rating
    7.9
    5th
    out of 8 in Mobile APM
    Views
    136
    Comparisons
    39
    Reviews
    3
    Average Words per Review
    673
    Rating
    9.0
    Comparisons
    Also Known As
    AppD, AppDynamics APM
    Learn More
    Overview

    AppDynamics is a leader in APM (application performance monitoring) tools. The solution is designed to help you spot application issues on the spot so you can get to the root causes of problems, all in real time. In addition, AppDynamics offers seamless traceability and is fully capable of enhancing application performance and visibility in the multicloud world. It uses AI to solve application problems and prevent them from occurring in the future. AppDynamics is a great tool that can help your organization make critical, strategic decisions and is ideal for businesses of all sizes.

    AppDynamics Features

    AppDynamics has many valuable key features. Some of the most useful ones include:

    • Code level visibility
    • Dynamic baselining
    • Powerful alerting
    • Visibility and control
    • Quick installation
    • Mobile real-user monitoring
    • Browser real-user monitoring
    • Application performance management
    • Database agents
    • Server visibility
    • Trend database performance over time
    • Data retention
    • Monitors multiple platforms
    • Troubleshoots performance issues
    • Synthetic monitoring
    • Continuously monitors in a high-volume environment

    AppDynamics Benefits

    There are many benefits to implementing AppDynamics. Some of the biggest advantages the solution offers include:

    • Deep insights: The AppDynamics solution can provide deep insights into your processes, including real-time insights into performance, user experience, objectives, and business outcomes.
    • Unified monitoring: With AppDynamics, six monitoring applications are combined into a single robust solution. In turn, you gain complete visibility and multi-channel user experience management. The solution’s unified monitoring also quickly produces previews that are more accurate.
    • Data-led customer experience: By using AppDynamics, you can ingest and analyze data across your entire technology stack and transform it into detailed visualizations. This allows you to easily make the right business decisions while enhancing the user experience and also driving better business results.
    • Advanced network visibility: AppDynamics allows you to gain insight across your entire technology stack. As a result, you have greater visibility of the external networks that your applications rely on, which enables you to quickly resolve issues with connections to Domain Name Service (DNS), Internet Service Providers (ISPs) and Software-as-a-Service (SaaS) providers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the AppDynamics solution.

    Chandan K., Associate Director at a financial services firm, says, “The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.”

    PeerSpot user, Yacin H., Responsable Commercial at Zen Networks, mentions, “You can use one module for each server, for each application, and for each API”. He also adds, “With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.”

    Another reviewer, a Head Of Information Technology at a mining and metals company expresses, "The solution helps us save a lot of time on certain tasks. The dashboards of the solution are excellent. The stability is good.”

    David G., Systems Engineer at a tech services company, states, “The solution has beneficial application analysis, is highly scalable, and has a great ROI.”

    How do real users experience your native mobile applications? Follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions —  from device to data center — and dramatically reduces MTTR.

    Sample Customers
    Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Computer Software Company11%
    Manufacturing Company7%
    Aerospace/Defense Firm6%
    VISITORS READING REVIEWS
    Educational Organization40%
    Financial Services Firm17%
    Computer Software Company10%
    Manufacturing Company5%
    No Data Available
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise45%
    Large Enterprise47%
    REVIEWERS
    Small Business57%
    Midsize Enterprise14%
    Large Enterprise29%
    Buyer's Guide
    AppDynamics vs. AppDynamics Mobile Real-User Monitoring
    March 2024
    Find out what your peers are saying about AppDynamics vs. AppDynamics Mobile Real-User Monitoring and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    AppDynamics is ranked 3rd in Mobile APM with 153 reviews while AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews. AppDynamics is rated 8.2, while AppDynamics Mobile Real-User Monitoring is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas AppDynamics Mobile Real-User Monitoring is most compared with . See our AppDynamics vs. AppDynamics Mobile Real-User Monitoring report.

    See our list of best Mobile APM vendors.

    We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.