OpenText Diagnostics vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #62, while Splunk is ranked #3 with an average rating of 8.2. OpenText holds a 0.3% mindshare in APM, compared to Splunk’s 4.1% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

549 Views
538 Comparison Views

75% willing to recommend

Splunk AppDynamics

Read 253 Splunk AppDynamics reviews

12,143 Views
9,472 Comparison Views

91% willing to recommend

OpenText Diagnostics

Splunk AppDynamics

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Executive SummaryUpdated on Aug 17, 2025

OpenText Diagnostics and Splunk AppDynamics operate in the diagnostics and monitoring domain. OpenText Diagnostics is favored for its cost-effectiveness and support, while Splunk AppDynamics has an edge with advanced features and extensive services, justifying its higher price.

Features:OpenText Diagnostics includes data analytics tools, customizable dashboards, and efficient monitoring of application diagnostics. Splunk AppDynamics provides comprehensive application performance management, detailed reporting, and in-depth analysis capabilities. Its advanced features make it well-suited for businesses needing extensive diagnostics.

Room for Improvement:OpenText Diagnostics could improve its advanced monitoring capabilities. More intuitive dashboards and enhanced reporting would offer better insights. Splunk AppDynamics could simplify deployment and reduce the complexity of its extensive feature set. Offering tiered pricing might attract more cost-sensitive users.

Ease of Deployment and Customer Service:OpenText Diagnostics allows for quick deployment and is supported by a strong customer service framework. Splunk AppDynamics, in contrast, requires more effort for deployment due to its comprehensive offerings, but compensates with excellent customer service and in-depth instructions to ease the process.

Pricing and ROI:OpenText Diagnostics is well-regarded for its competitive pricing, appealing to businesses that seek a high return on investment without a significant upfront cost. Splunk AppDynamics demands higher initial expenses but delivers superior returns through its robust analysis and feature-rich platform, ideal for organizations pursuing deep insights.

To learn more, read our detailed OpenText Diagnostics vs. Splunk AppDynamics Report (Updated: September 2025).

Buyer's Guide

OpenText Diagnostics vs. Splunk AppDynamics

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

62nd

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

253

Ranking in other categories

IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.3%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.1%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	4.1%
OpenText Diagnostics	0.3%
Other	95.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

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Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Application performance management and error resolution improved with data-driven insights

Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The diagnostics and configuration are the solution's most valuable aspects."

"For banking and telecom solutions, it's been quite useful."

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security."

"We can view the server activities, including issues in the process, with a single click."

"AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology."

"Knowing which tables on the database were working the most was valuable. It helped the client understand where they need to focus. They streamlined a lot of their queries and brought the resource usage down. It helped them to find long-running queries. They rewrote them completely so that they don't take as long and the application performs better."

"Users can configure business sections in their environment, and it's possible for customers to configure different sources for the name of the class, the name of the method, or the name of the web service, which is very interesting."

"The features of Splunk AppDynamics that I prefer most are the monitoring aspect, making sure we can drill down and find problems."

"The solution helps us provide a better user experience to our customers."

"It has improved our organization with its ability to catch issues quickly and fix them."

More Splunk AppDynamics pros

Cons

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

"The interface could be more user friendly."

"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."

"I would like to see more of a unified platform. They're very, very new on the server side, machine agents. I want them to be more mature in this area."

"AppDynamics' modules and hardware resources are very high."

"I would like to see some cosmetic enhancements."

"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."

"An improvement could be if the monitoring was able to be summarized into something more clear and simple for people who don't have the technical skills on the database side."

"The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."

"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."

More Splunk AppDynamics cons

Pricing and Cost Advice

Information not available

"AppDynamics is an expensive solution."

"There is an annual cost to use this solution. The licensing model could be improved by making it more cost-effective."

"Purchasing the product through the AWS Marketplace was good."

"Pricing is based on the size of the deployment."

"The solution is highly expensive"

"We have a license-based solution. That means you need a license for each server you monitor."

"We find its pricing reasonable and competitive. After it was acquired by Cisco, we found it acceptable."

"The licensing cost is fairly high"

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	36
Large Enterprise	188

Questions from the Community

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

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Comparisons

Dynatrace vs OpenText Diagnostics

Compared 31% of the time

Broadcom DX Application Performance Management vs OpenText Diagnostics

Compared 18% of the time

Correlsense SharePath vs OpenText Diagnostics

Compared 16% of the time

Omnipliance vs OpenText Diagnostics

Compared 14% of the time

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Dynatrace vs Splunk AppDynamics

Compared 14% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

Datadog vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 8% of the time

Grafana vs Splunk AppDynamics

Compared 4% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

Download OpenText Diagnostics product report

Buyer's Guide

Splunk AppDynamics

September 2025

Download Splunk AppDynamics product report

Also Known As

Micro Focus Diagnostics, MF Diagnostics

No data available

Overview

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

BSkyB, Alior Bank

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

OpenText Diagnostics vs. Splunk AppDynamics

September 2025

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