

Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
Our debugging time during regression cycles reduced roughly by 25% to 30%, mainly because the gateway layer helped us quickly identify whether issues were coming from authentication policies, rate limiting, throttling, or the backend services.
They are responsive and provide assistance even during production issues.
The customer service and support are cooperative and effective in providing insights and solutions during challenges.
In the past two years, I have been experiencing less assistance.
Technical support from Proofpoint was absolutely excellent.
When I raise an incident or a support ticket, it gets answered in four hours.
They offer twenty-four-hour support with SLA-based response times.
Adding extra Cassandra databases is complex.
It supports auto-scaling of gateway nodes, especially in cloud setups, which helps it adjust dynamically based on traffic spikes without manual intervention.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
Most of the time, the gateway handled routing and policies reliably, even during heavy regression cycles and heavy customer throughput.
It was very fast, and we did not experience any interruptions.
Kong Konnect is very stable with no issues regarding reliability in my experience.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
Apigee should also incorporate these capabilities, especially in the on-premises version.
A bit more granular and easily accessible logs would make troubleshooting faster.
The licensing model could be simplified, especially in how they charge and track usage.
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
Apigee is costlier compared to other solutions.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
I purchase it from Kong vendors, not from the cloud marketplace because the cloud marketplace has a limitation on the number of API services it supports.
It provides all the necessary capabilities for current technologies, enabling communication and translation between protocols, along with supporting stringent security features.
The features for API security have been significant with Apigee.
Apigee provides catalog management, onboarding of new customers, an API portal, and security features.
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
| Product | Mindshare (%) |
|---|---|
| Apigee | 7.1% |
| Kong Konnect | 1.0% |
| Other | 91.9% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Apigee offers API management, analytics, and developer portals with robust security, scalability, and flexibility. Its hybrid deployment ensures data privacy, while analytics tools support insightful decision-making, making it suitable for organizations seeking comprehensive API solutions.
Apigee provides a seamless platform for managing APIs, integrating external and internal applications. It serves as an API gateway, featuring robust security and scalability, supporting OAuth and rate-limiting policies. Organizations appreciate its ease of use, integration capabilities, and documented resources. The hybrid deployment model ensures private data remains on-premise, while the orchestration layer increases security. With a drag-and-drop interface and customization options, policy management becomes straightforward. Its analytics and monitoring tools offer insights into traffic patterns and API performance. However, users desire improvements in role-based access, code versioning integration, and traffic handling. Suggestions include enhanced security, support, automation, and a more flexible pricing model.
What are Apigee's Key Features?In industries like finance, healthcare, and telecommunications, Apigee is extensively used for developing proxies, implementing security protocols, and managing APIs. Organizations leverage its capabilities to facilitate seamless API interactions, fostering developer onboarding and API customization. The platform supports API gateways for enhanced security, scalability, and insights, proving crucial for managing extensive application networks.
Kong Konnect facilitates efficient management and integration of APIs, providing a streamlined experience for developers to manage their services with high scalability.
Kong Konnect is a comprehensive platform tailored for API development and management. It offers an intuitive interface that simplifies the process of connecting, managing, and securing APIs. Organizations benefit from its scalable architecture, ensuring it meets diverse operational demands and optimizes service delivery, supporting a robust API ecosystem that aligns with modern development practices.
What are the key features of Kong Konnect?In tech industries, Kong Konnect is often implemented to advance cloud-native applications by enhancing API connectivity and security. Financial services utilize it to ensure compliance and secure data sharing. Telecommunications deploy it to handle high data throughput efficiently.
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