We compared Azure Search and Amazon Kendra based on our user's reviews in several parameters.
Azure Search offers powerful search capabilities, customizable experiences, and robust security measures, while Amazon Kendra provides efficient search capabilities, intelligent relevance ranking, and an easy-to-use interface. Users praise Azure Search for its scalability, integration with Azure services, and customer service, while Amazon Kendra users appreciate its natural language processing and filtering options. Additionally, Azure Search users mention the need for improved query performance and documentation, while Amazon Kendra users highlight the need for enhanced search functionality and integration with external sources.
Features: Azure Search has valuable features such as powerful search capabilities, integration with Azure services, scalability, customizable search experiences, and robust security measures. On the other hand, Amazon Kendra excels in efficient search capabilities, accurate natural language processing, helpful filtering options, intelligent relevance ranking, and an easy-to-use interface.
Pricing and ROI: The pricing, setup cost, and licensing of Azure Search have received feedback from users. However, there is insufficient information to compare these aspects with Amazon Kendra., Azure Search has proven to provide a positive return on investment with improved search capabilities, scalability, reliability, and cost-effectiveness. Unfortunately, there is no available data or reviews for Amazon Kendra's ROI.
Room for Improvement: Azure Search could benefit from enhancements in query performance, better documentation and comprehensive examples, and a more intuitive interface. Amazon Kendra could improve search relevance, integration with external sources, and natural language processing capabilities.
Deployment and customer support: User reviews for Azure Search indicate that the duration required to establish the tech solution can vary, with some users reporting a three-month deployment process and a one-week setup phase. Others mentioned that both phases took one week each. On the other hand, there is no specific information or quotes regarding the duration for deploying, setting up, and implementing Amazon Kendra., Users have highly praised the customer service and support of Azure Search. The support team was responsive, knowledgeable, and provided quick resolutions. However, no information is available about Amazon Kendra's customer service.
The summary above is based on 5 interviews we conducted recently with Azure Search and Amazon Kendra users. To access the review's full transcripts, download our report.
"Provides flexibility to tune the relevance and ranking of results."
"We have good use cases where stability is everything. So it's a stable solution."
"The product is extremely configurable, allowing you to customize the search experience to suit your needs."
"It provides good access capabilities to various platforms."
"Offers a tremendous amount of flexibility and scalability when integrating with applications."
"Creates indexers to get data from different data sources."
"The customer engagement was good."
"The product is pretty resilient."
"Because all communication is done via the REST API, data is retrieved quickly in JSON format to reduce overhead and latency."
"The search functionality time has been reduced to a few milliseconds."
"The time it takes for indexing documents could be reduced."
"There are some token limits."
"Adding items to Azure Search using its .NET APIs sometimes throws exceptions."
"For SDKs, Azure Search currently offers solutions for .NET and Python. Additional platforms would be welcomed, especially native iOS and Android solutions for mobile development."
"The pricing is room for improvement."
"For availability, expanding its use to all Azure datacenters would be helpful in increasing awareness and usage of the product."
"The after-hour services are slow."
"It would be good if the site found a better way to filter things based on subscription."
"The initial setup is not as easy as it should be."
"The solution's stability could be better."
Amazon Kendra is ranked 2nd in Search as a Service with 2 reviews while Azure Search is ranked 6th in Search as a Service with 8 reviews. Amazon Kendra is rated 7.6, while Azure Search is rated 7.4. The top reviewer of Amazon Kendra writes "Kendra has a nice AI built-in, enhancing the search experience and highly stable solution". On the other hand, the top reviewer of Azure Search writes "Good performance for standard faceted search and full-text search". Amazon Kendra is most compared with Amazon Elasticsearch Service, Amazon AWS CloudSearch, Elastic Search, Algolia and Solr, whereas Azure Search is most compared with Elastic Search, Amazon Athena, Amazon AWS CloudSearch, Solr and Algolia.
See our list of best Search as a Service vendors.
We monitor all Search as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
