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Amazon Comprehend vs SAS Enterprise Miner comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
20th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAS Enterprise Miner
Ranking in Data Science Platforms
21st
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
13
Ranking in other categories
Data Mining (7th)
 

Mindshare comparison

As of August 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 1.0%, up from 0.5% compared to the previous year. The mindshare of SAS Enterprise Miner is 2.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Mindshare Distribution
ProductMindshare (%)
Amazon Comprehend1.0%
SAS Enterprise Miner2.1%
Other96.9%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
reviewer1352853 - PeerSpot reviewer
Executive Head of analytics at a retailer with 5,001-10,000 employees
A stable product that is easy to deploy and can be used for structured and unstructured data mining
We use the solution for predictive analytics to do structured and unstructured data mining I like the way the product visually shows the data pipeline. The product must provide better integration with cloud-native technologies. I have been using the solution for 20 years. The product is very…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am totally happy with AWS support, as they provide excellent solutions."
"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"The solution is able to handle quite large amounts of data beautifully."
"The most valuable feature is that you can use multiple algorithms for creating models and then you can compare the results between them."
"Overall it is a good solution."
"The data processing of the solution is very good, easy to use, both for enterprise and personal use."
"I found the ease of use of the solution the most valuable."
"Most of the features, especially on the data analysis tool pack, are really good. The way they do clustering and output is great. You can do fairly elaborate outputs. The results, the ensembles, all of these, are fantastic."
"I found the ease of use of the solution the most valuable. Additionally, other valuable features include: the user interface, power to extract data, compatibility with other technologies (specifically with PS400), and automation of several tasks."
"he solution is scalable."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"The preparation of both the mining and modeling process could be improved. The solution requires data and will reflect data, but the preparation of the data is not useful for end-users; we ended up having to do the preparation in another tool."
"Price of the product"
"The initial setup is challenging if doing it for the first time."
"The ease of use can be improved. When you are new it seems a bit complex."
"The solution needs an easier interface for the user. The user experience isn't so easy for our clients."
"The solution is very stable, but we do have some problems with discrepancies involving SAS not matching with the latest Java versions. It's not stable in cases where SAS tries to run on a different version because SAS doesn't connect with the latest Java update. Once a month we need to restart systems from scratch."
"Technical support could be improved."
"The stability isn't perfect. We have issues with accuracy in some AI forecasting areas, and the accuracy is not as good as the clients need it to be."
 

Pricing and Cost Advice

Information not available
"The solution must improve its licensing models."
"The solution is expensive for an individual, but for an enterprise/institution (purchasing bulk licenses), it is not a high price for the use that will come from it."
"This solution is for large corporations because not everybody can afford it."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Construction Company
13%
Educational Organization
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
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Also Known As

No data available
Enterprise Miner
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Generali Hellas, Gitanjali Group, Gloucestershire Constabulary, GS Home Shopping, HealthPartners, IAG New Zealand, iJET, Invacare
Find out what your peers are saying about Amazon Comprehend vs. SAS Enterprise Miner and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.