Try our new research platform with insights from 80,000+ expert users

Amazon Comprehend vs IBM SPSS Statistics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM SPSS Statistics
Ranking in Data Science Platforms
8th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Data Mining (3rd)
 

Mindshare comparison

As of May 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.7% compared to the previous year. The mindshare of IBM SPSS Statistics is 2.7%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
Laurence Moseley - PeerSpot reviewer
Delivers reliable results for academic research and keeps you close to your data.
SPSS is perfectly adequate if all you want are some results. If you only need the results, you do not require the trail of evidence on how you obtained those results. I mainly used it for cross tabs, correlation, regression, chi-squared tests, and similar analyses often seen in published papers; I used it for my papers as well. For wider uses I find Knime keeps me in touch with my data, however much I transform them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"It offers very good visualization."
"in terms of the simplicity, I think the SPSS basic can handle it."
"Capability analysis is one of the main and valuable functions. We also do some hypothesis testing in Minitab and summary stats. These are the functions that we find very useful."
"Since we are using the software as a statistical tool, I would say the best aspects of it are the regression and segmentation capabilities. That said, I've used it for all sorts of things."
"SPSS can handle whatever you throw at it, whether your data set contains 10,000, 100,000, or a million objects. It's like the heavy artillery of analytical tools."
"It is a modeling tool with helpful automation."
"One feature I found very valuable was the analysis of variance (ANOVA)."
"The most valuable feature is the user interface because you don't need to write code."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It could allow adding color to data models to make them easier to interpret."
"Needs more statistical modelling functions."
"It could provide even more in the way of automation as there are many opportunities."
"Perhaps in terms of visualization. It's not really easy to do some data visualization, just simple, descriptive analysis in SPSS. I think that could be an area for improvement."
"I'm unsure if SPSS has a commercial offering for big servers, unlike KNIME, which does."
"The statistics should be more self-explanatory with detailed automated reports."
"The product should provide more ways to import data and export results that are user-friendly for high-level executives."
"One of the areas that should be similar to Minitabs is the use of blogs. The Minitabs blog helps users understand the tools and gives lots of practical examples. Following the SPSS manual is cumbersome. It's a good, exhaustive manual, but it's not practical to use. With Minitabs, you can go to the blogs and find specific articles written about various components and it's very helpful. Without blogs, we find SPSS more complicated."
 

Pricing and Cost Advice

Information not available
"While the pricing of the product may be higher, the accompanying service and features justify the investment."
"It's quite expensive, but they do a special deal for universities."
"More affordable training for new staff members."
"The price of this solution is a little bit high, which was a problem for my company."
"The price of IBM SPSS Statistics could improve."
"SPSS is an expensive piece of software because it's incredibly complex and has been refined over decades, but I would say it's fairly priced."
"If it requires lot of data processing, maybe switching to IBM SPSS Clementine would be better for the buyer."
"I rate the tool's pricing a five out of ten."
report
Use our free recommendation engine to learn which Data Science Platforms solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
9%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What do you like most about IBM SPSS Statistics?
The software offers consistency across multiple research projects helping us with predictive analytics capabilities.
What is your experience regarding pricing and costs for IBM SPSS Statistics?
SPSS is horrendously expensiver. On a laptop Knime is free of charge (Windows, Mac, Linux)
What needs improvement with IBM SPSS Statistics?
Better guidance both in producing programs and interpreting their output.
 

Also Known As

No data available
SPSS Statistics
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Razorsight, Si.mobil, University Hospitals of Leicester, CROOZ Inc., GFS Fundraising Solutions, Nedbank Ltd., IDS-TILDA
Find out what your peers are saying about Amazon Comprehend vs. IBM SPSS Statistics and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.