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Amazon Comprehend vs IBM SPSS Statistics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
20th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM SPSS Statistics
Ranking in Data Science Platforms
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Data Mining (2nd), AI Data Analysis (13th), AI Research (1st)
 

Mindshare comparison

As of January 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.6%, up from 0.5% compared to the previous year. The mindshare of IBM SPSS Statistics is 4.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Market Share Distribution
ProductMarket Share (%)
IBM SPSS Statistics4.0%
Amazon Comprehend0.6%
Other95.4%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
EzzAbdelfattah - PeerSpot reviewer
Associate Professor Of Statistics at a university with 10,001+ employees
Advanced predictive analytics have supported my research and student projects across many methods
The only function I may need to be added or hope to be added to IBM SPSS Statistics is how to treat unstructured data. This mainly exists with IBM SPSS Modeler, but I do not think it is able to treat something like videos and similar content unless you are using languages like Python inside IBM SPSS Modeler or inside IBM SPSS Statistics. For the menu itself, for the selection, it does not exist. Thinking of the future, I believe that the owners of IBM SPSS Statistics should think about improving the package itself to be able to treat unstructured data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"The solution is very comprehensive, especially compared to Minitabs, which is considered more for manufacturing. However, whatever data you want to analyze can be handled with SPSS."
"I've found the descriptive statistics and cross-tabs valuable. The very simple correlations and regressions are as well."
"Custom tables and macros: They allow us to create useful reports quickly for a broad audience."
"The most valuable features mainly include factor analysis, correlation analysis, and geographic analysis."
"The learning curve to using this product is not steep. The program is appropriate for those who do not have a lot of background in programming, yet have to perform basic statistical analysis."
"Some of the most valuable features that we are using with some business models are machine learning algorithms, statistical models given to us by the business, and getting data from the database or text files."
"It is a modeling tool with helpful automation."
"The features that I have found most valuable are the Bayesian statistics and descriptive statistics."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"It would be helpful if there was better documentation on how to properly use the solution. A beginner's guide on how to use the various programming functions within the product would be so useful to a lot of people. I found that everything was very confusing at first. Having clear documentation would help alleviate that."
"In developing countries, it would be beneficial to provide certain features to users at no cost initially, while also customizing pricing options."
"Most of the package will give you the fixed value, or the p-value, without an explanation as to whether it it significant or not. Some beginners might need not just the results, but also some explanation for them."
"The technical support should be improved."
"One of the areas that should be similar to Minitabs is the use of blogs. The Minitabs blog helps users understand the tools and gives lots of practical examples. Following the SPSS manual is cumbersome. It's a good, exhaustive manual, but it's not practical to use. With Minitabs, you can go to the blogs and find specific articles written about various components and it's very helpful. Without blogs, we find SPSS more complicated."
"I'd like to see them use more artificial intelligence. It should be smart enough to do predictions and everything based on what you input."
"If there is any self-generation data collection plan (DCP), it would be helpful in gathering data. It would also be useful if there is a function to scale it up to, let's say, UiPath and have it consolidate and integrate into a UiPath solution."
"The solution could improve by providing a visual network for predictions and a self-organizing map for clustering."
 

Pricing and Cost Advice

Information not available
"The price of this solution is a little bit high, which was a problem for my company."
"More affordable training for new staff members."
"While the pricing of the product may be higher, the accompanying service and features justify the investment."
"If it requires lot of data processing, maybe switching to IBM SPSS Clementine would be better for the buyer."
"I rate the tool's pricing a five out of ten."
"Our licence is on a yearly renewal basis. While pricing is not the primary concern in our evaluation, as products are assessed by whether they can meet our user needs and expertise, the cost can be a limiting factor in the number of licences we procure."
"It's quite expensive, but they do a special deal for universities."
"We think that IBM SPSS is expensive for this function."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Manufacturing Company
9%
Computer Software Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise20
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What do you like most about IBM SPSS Statistics?
The software offers consistency across multiple research projects helping us with predictive analytics capabilities.
What is your experience regarding pricing and costs for IBM SPSS Statistics?
I think the price of the solution is very reasonable. The cost depends; you have the option for subscription or you can purchase the license. Most of our customers are paying every year for a type ...
What needs improvement with IBM SPSS Statistics?
I have faced some challenges with IBM SPSS Statistics; you need to know what you're doing because it's not very user-friendly. It's not something a person can come and intuitively work with. The ba...
 

Also Known As

No data available
SPSS Statistics
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Razorsight, Si.mobil, University Hospitals of Leicester, CROOZ Inc., GFS Fundraising Solutions, Nedbank Ltd., IDS-TILDA
Find out what your peers are saying about Amazon Comprehend vs. IBM SPSS Statistics and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.