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Amazon CloudWatch vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Log Management (13th)
Zenoss Cloud
Ranking in Cloud Monitoring Software
39th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (30th), Event Monitoring (14th), Network Monitoring Software (77th), Server Monitoring (26th), IT Infrastructure Monitoring (52nd), Container Monitoring (10th), AIOps (25th)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 2.5%, down from 3.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rahul Kundu - PeerSpot reviewer
Proactively address issues with seamless monitoring while enhancing custom metrics functionality
We use CloudWatch for monitoring and logging. It helps us monitor our applications' performance, particularly in ensuring that every API hit returns a response within four seconds, which is our SLA. We also monitor invocation errors in Lambda and use CloudWatch alerts to notify us of any issues…
ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
"It offers direct integrations with various storage providers, making it convenient to push logs from CloudWatch to these external platforms."
"We can set CPU thresholds using the solution."
"It's useful to analyze past data and compare it with recent activities."
"The product helps us collect and store various metrics to set test alarms."
"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."
"The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."
"The initial setup is easy."
"It's easy to use."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The most valuable feature is the flexible discovery mechanism."
"The product offers good documentation that helps with initial training."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
 

Cons

"There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."
"Improvement of SSSD logs would be beneficial."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"It's not an advanced way of monitoring."
"There is some delay in logging that they need to improve on."
"Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features."
"When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."
"There's a learning curve with Amazon CloudWatch since we have to learn to write the queries to extract the keys and logs."
"The AI aspect needs to improve."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"It would be ideal if the product offered sound alerts."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
 

Pricing and Cost Advice

"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"The product's cost is relatively inexpensive."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"Amazon CloudWatch is a cheap solution."
"The price is okay for me."
"The solution is expensive."
"It is a free-of-charge service."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
8%
Real Estate/Law Firm
5%
Computer Software Company
22%
Financial Services Firm
13%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Amazon CloudWatch vs. Zenoss Cloud and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.