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Alluvio Aternity vs DX SaaS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Ranking in Digital Experience Monitoring (DEM)
6th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Mobile APM (4th)
DX SaaS
Ranking in Application Performance Monitoring (APM) and Observability
66th
Ranking in Digital Experience Monitoring (DEM)
17th
Average Rating
6.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Alluvio Aternity is 5.2%, down from 7.4% compared to the previous year. The mindshare of DX SaaS is 2.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Alluvio Aternity5.2%
DX SaaS2.0%
Other92.8%
Digital Experience Monitoring (DEM)
 

Featured Reviews

Akhilesh Mishra - PeerSpot reviewer
Technical Lead at M.TECH Solutions India Pvt. Ltd.
Monitoring end-user activity has improved visibility into device and application performance
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having multiple agents installed on their endpoint machines. Deploying multiple agents can use the processor and utilize memory, so it's better to go with one agent. If one agent can do end-user activity monitoring and act as an EDR, then it would be better for the end-user, allowing easy avoidance of installing multiple agents on their machines.
JM
Technical Manager at Tech Mahindra Limited
It's highly customizable but lacks many features of available in competing solutions
DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly. They upgrade the product every 15 to 30 days, and the process isn't seamless. It's like implementing the solution all over again. We monitor around 1,000-plus applications and have more than 100,000 agents, so we require a smooth upgrade process. It's nearly impossible to stay updated on the latest version. Upgrading the Dynatrace agent is smoother. You don't need to worry about it. If the agent is on the Dynatrace server, you only need to push it. After that, you will be notified to reboot the APM or CLM. That's it. It took us three years to deploy the agent on 1,000-plus applications across 40,000-plus servers. Now, they are saying they are ending support for 7.0.49, and we need to upgrade. The path to upgrading isn't straightforward. The first process is manual, and we can push it to different servers so it is visible. What's our configuration? Who is going to do the configuration? It's not typical or practical. I don't understand how product teams don't see that. That feature is not there. We hope they add this feature to the new product called DX Platform, which consists of net apps. All those network monitoring tools will be combined into DX Platform. All the monitoring functionality is moved to DX Platform. You can't see a trend of your metrics grouped according to the last month, six months, one year, etc. The resolution is not there. I want granular visibility into data captured in the last 15 seconds. Those are essential features. I am not saying that DX lacks solid features, but they need to consider it. Some core functionality of the product is missing. We have around 50-plus requests to add previously available features in the on-premise version. That is one reason application teams are reluctant to go to DX SaaS. We are struggling to make them understand and trying to find alternatives for the existing features. We've had many discussions with the product team, telling them we need this functionality. However, they tell us it's not on their product roadmap. They are gradually adding other features, but we need our requirements to be a priority. You cannot say you will try to add those requested features that aren't on your product roadmap. There is always a catch in the product. We use around 10 tenants in production and six in the test run. First of all, there is nothing in the pane. If we are trying to see the data from an application, how do we know which tenant and application are reporting? There was a feature called Enterprise Team Center, but that functionality has been removed. All the applications are connected to the manager, which is connected to ETC. If you go to ETC, you can find the server and see your data, but that functionality was not there. Every product should have a management feature, but that is missing, and they are saying that it is not there in the roadmap. It is a basic requirement. You need to understand that. That is not there, manager, and they are saying that is not there in the roadmap as well. They have created a new tenant page temporarily. It is not there currently. It is not a required thing. There is a feature called Domain, but that concept is gone. We've struggled a lot, and what they provided in the initial migration stage is no longer working. We were delayed for two months because we didn't give them the correct input. They don't know their product. We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is phenomenal; I really can't speak highly enough about how powerful the product is, and recently they cleared the one major hurdle with the product in that it wasn't very user friendly."
"Aternity easily provides visibility of all the endpoint machines to my clients."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"DEM-Q (Digital Experience Management Quadrant) is very useful. This is where they stand out with their dashboard, because it gives us a picture of how our company is doing compared to the other businesses out there."
"From my experience, this reduces the troubleshooting time by 70 or 80 percent."
"The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes."
"The dashboards and the analysis tools, especially the navigator, are great features and are very valuable."
"Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us."
"Actionable insight is the most valuable feature."
"Enterprise scalability is good and we use 3 data centers with each have its satellite or poller server to limit the network transaction as locally as possible"
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
 

Cons

"Schema is difficult to work with when constructing custom dashboards."
"Integrating the tool with other products is a challenge."
"I think the workflow needs improvement"
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD."
"I would say the reporting capabilities of this product could use room for improvement. The standard reports that are given are not the greatest, and no custom ones can be created; however, I am told that the latest version of Aternity offers this!"
"The solution is available at a higher price than other solutions."
"The dashboards and navigatability of the platform could use improvement."
"Old user interface and dashboards could be improved."
"Its good for a small or homogenous platform, but for a complex platform involving different application services, root cause identification and reading the instrument through the web can be cumbersome and not very user friendly."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this."
 

Pricing and Cost Advice

"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"The pricing is fair."
"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"The solution's price is pretty comparable to the industry."
"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Government
7%
Computer Software Company
7%
Outsourcing Company
16%
Computer Software Company
13%
Financial Services Firm
13%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise32
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Aternity?
Riverbed is costly in the Indian market; I would rate the pricing for Alluvio Aternity as a higher price.
What needs improvement with Aternity?
In my opinion, Riverbed can make Alluvio Aternity better by having the same Aternity agent help in security, such as antivirus or EDR, which would be useful, allowing customers to avoid having mult...
What is your primary use case for Aternity?
The main use case for Alluvio Aternity is end-user activity monitoring, which is the process I'm mainly using currently.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
CA DXI, CA Digital Experience Insights
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
CNN
Find out what your peers are saying about Alluvio Aternity vs. DX SaaS and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.