Alluvio AppResponse vs Fortra's Intermapper comparison

"AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."

"When it comes to the ability to scale up the product, this is suitable for small medium and large environments, PPG and Volkswagon being examples."

"Very easy to use and gather value from the start."

"With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse."

"Thanks to the Riverbed Steelcentral AppResponse technology our remote services are now focused on monitoring the End User satisfaction instead of watching only the infrastructure."

"The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance."

"We require a staff of a small team to maintain the solution, and they can quickly find and troubleshoot problems in the database, transactions, unified communication, etc., because it is a very good tool that is very fast and very informative and gives you an overview where the problem is on the backend server or on the network side so you can then focus more deeply on that."

"Simply moving the focus from the IT infrastructure components to the end user with the result that it drastically reduces the time spent on troubleshooting performance issue."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"It's all today portal-based which is a good feature for us."

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"Put Intermapper in as your base to start from, hands-down."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"Technical support has been a problem for us. We had trouble with incompatibility during the implementation phase and they were a little bit late when it came to answering us."

"Disks are heavily used for traffic capture and may break times to times but RAID feature avoids any production pause."

"Need to bring back the NetFlow module for AppResponse."

"Marketing is complex and not well understood, so often this product is not considered a good fit just for a surface look."

"They need to better integrate with products and solutions from different vendors."

"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."

"The pricing is on the higher side of things. If they could lower it, that would be ideal."

"The reporting models need improvement as most of the time, we have to customize the reports manually."

"I'd love to see more of the network management side of it coming back into it."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."

"I have seen instances where Intermapper does not seem to recover from network changes."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."

"The solution is no more expensive than other products."

"It is costly for small and medium businesses."

"The price is a little bit high, especially because we have to pay an import tax."