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AlienVault OSSIM vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlienVault OSSIM
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of AlienVault OSSIM is 3.6%, down from 3.9% compared to the previous year. The mindshare of Trellix Helix Connect is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Aman Aijaz - PeerSpot reviewer
An easy-to-scale open-source solution used for monitoring events on devices
The area for improvement is a lot. When I started using it on our enterprise side, the issue we faced was, for example, if we were running at that time on AlienVault OSSIM v5.7.4. So, for some orders, we had to install some packages, and when we tried installing that package, some dependencies got upgraded to a new version. Now once that dependency got upgraded, the SQL, since you might be aware that OSSIM uses SQL database, now SQL and all the dependency in everything was not on the same version, and that caused the database to crash. The aforementioned area should be eased out by upgrading the patches and upgrading dependencies. This kind of thing is a disadvantage of OSSIM, and I would like them to work on this. But I have also raised service requests many times and gave it a push on the community section too. However, since it is a local source, they don't reply much over there. That is why I don't like to work on OSSIM because it is unpredictable. Once the storage goes above 50 percent, it starts behaving unpredictably. If you get stuck with a situation, then you need to drill a lockdown into that. Sometimes you get no luck. Then you have to just reimage the server with the new fresh OS of AlienVault. As for additional features, not much because if you move to the newer version, it is kind of getting more stable. But, to make my life easier, then I would say try to give more features. I know it's open source, so they also cannot provide me with more features. But still, if they can provide me with more features because right now it's becoming old. Right now, we are even moving from SIEM to Security Data Lake. So when we move to it, this will be literally outdated. No one can even expect anything out of it. The way security is moving, it will be outdated very soon. They have to also provide something new to keep this going for the future also.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of AlienVault OSSIM are case management, ease of configuration, and investigation."
"The product is majorly used for threat detection of the agents on servers and endpoints."
"OSSIM is the only solution that includes the large number of modules that we need: a vulnerability scanner, a network IDS system, a host IDS system."
"The product is easy to use."
"With AlienVault you get everything in one box."
"The tool's security detection is good. It helps us with login tracking and generating reports. We aim to identify potential issues, such as brute-force attacks on user accounts or server-level anomalies. For instance, if I receive a report indicating a server is at an abnormal level, I investigate and address the issue."
"The paid version of the solution has reporting and better scalability options."
"AlienVault OSSIM's GUI is very user-friendly."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"We are able to block some advanced malware and other things."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The most valuable features include predefined use cases and threatening states."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
 

Cons

"They can add more compliance templates."
"I would like the solution to be able to integrate with my firewall, my IDS and my Honeypot solutions so that it can provide real-time reporting as things occur and then have alert sent to me on my phone when suspicious activity is happening."
"It takes some time. It does not give me a prompt response for any such [malicious] traffic. It takes time to get that alert from the AlienVault system."
"It's under heavy traffic. If you have heavy traffic, the system is slow."
"There are somewhat more false positives with the user behavior analytics, which could benefit from an additional machine learning model to detect user patterns more rapidly."
"Lacking in depth of reporting."
"Sometimes technical issues take very long to get resolved."
"GUI could be improved."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"Trellix needs to address the price for the product to be more appealing to customers."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
 

Pricing and Cost Advice

"AlienVault pricing is the best. Whatever cost you are paying, you are getting a return on every penny... It's not like your IBM, your QRadar, or Splunk, where the cost is too high."
"We are using the community version, which can be used for free."
"The solution is open source, so it's free to use."
"I used the paid version of the tool and found it to be expensive. It has been a while since I changed to Securonix. I will have to check whether AlienVault charges per device, user, or log."
"The tool's licensing costs are yearly."
"AlienVault OSSIM is free."
"AlienVault OSSIM is expensive compared to its competitors."
"OSSIM is free."
"FireEye Helix is a little expensive."
"I rate Trellix Helix a five out of ten for pricing."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"It could be cheaper, but that applies to every product."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
10%
Financial Services Firm
8%
University
8%
Comms Service Provider
18%
Manufacturing Company
12%
Computer Software Company
12%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for AlienVault OSSIM?
It depends. I would need to review their cost models, but generally, they are on a scaled basis based on throughput usage. Because it's a software as a service solution for their core product for U...
What needs improvement with AlienVault OSSIM?
Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implement...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

OSSIM
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Council Rock School District
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about AlienVault OSSIM vs. Trellix Helix Connect and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.