AlienVault OSSIM vs Trellix Helix Connect comparison

AT&T and Trellix are both solutions in the Security Information and Event Management (SIEM) category. AT&T is ranked #11 with an average rating of 7.3, while Trellix is ranked #19 with an average rating of 8.5. AT&T holds a 3.2% mindshare in SIEM, compared to Trellix’s 0.7% mindshare. Additionally, 80% of AT&T users are willing to recommend the solution, compared to 90% of Trellix users who would recommend it.

AlienVault OSSIM

Read 31 AlienVault OSSIM reviews

5,143 Views
5,040 Comparison Views

80% willing to recommend

Trellix Helix Connect

Read 12 Trellix Helix Connect reviews

1,079 Views
842 Comparison Views

90% willing to recommend

AlienVault OSSIM

Trellix Helix Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 6, 2025

Trellix Helix Connect and AlienVault OSSIM compete in the cybersecurity space. Trellix Helix Connect seems to have the upper hand due to its comprehensive features and strong customer support, despite AlienVault OSSIM's attractive pricing.

Features: Trellix Helix Connect provides advanced threat detection, integration with third-party applications, and built-in automation capabilities. AlienVault OSSIM is appreciated for its open-source nature, extendable architecture, and its ability to integrate easily with various solutions.

Room for Improvement: Trellix Helix Connect could enhance its response times for threat alerts, reduce initial investment costs, and simplify certain automation features. AlienVault OSSIM could improve its vulnerability assessment with more AI features, enhance user behavior analytics, and offer more detailed real-time alerts.

Ease of Deployment and Customer Service: Trellix Helix Connect offers streamlined deployment with robust customer support, facilitating quicker onboarding and issue resolution. AlienVault OSSIM requires a hands-on approach for deployment but provides a community-backed support system favorable for experienced IT teams.

Pricing and ROI: Trellix Helix Connect, although requiring a higher upfront investment, promises better ROI through efficient threat management. AlienVault OSSIM is cost-effective upfront, appealing to budget-conscious organizations but may incur additional costs for extended features or third-party integrations.

To learn more, read our detailed AlienVault OSSIM vs. Trellix Helix Connect Report (Updated: July 2025).

Buyer's Guide

AlienVault OSSIM vs. Trellix Helix Connect

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AlienVault OSSIM

Ranking in Security Information and Event Management (SIEM)

11th

Average Rating

7.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

19th

Average Rating

8.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Security Incident Response (5th)

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of AlienVault OSSIM is 3.2%, down from 4.3% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

HarshBhardiya

SOC Engineer at Just Dial Limited

An open-source solution that provide good detection and more visibility

The solution is not scalable. It impacts so hard. In the initial stages, AlienVault OSSIM can be suitable for small environments. There may be limitations if the customer expresses a desire to expand and add more devices. In such cases, we would need to either explore additional solutions or work within the constraints of the existing setup. We have set up alerts and configured everything in AlienVault OSSIM. It actively monitors for any security incidents. It provides us with regular updates and notifications about any ongoing activities. Only one person is using the solution. It is the perfect solution for small businesses. I rate the solution’s scalability a three out of ten.

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Daniel_Martins

Head of Management Security Services at NetSafe Corp

Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities

The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The open vault component and the checking of vulnerabilities are the most valuable features. The page management helps with this. If you know how your device is vulnerable at least you can do something about it."

"With AlienVault you get everything in one box."

"Asset discovery is good."

"The initial setup is straightforward."

"I recommend it due to the experience of the people running it."

"The tool's security detection is good. It helps us with login tracking and generating reports. We aim to identify potential issues, such as brute-force attacks on user accounts or server-level anomalies. For instance, if I receive a report indicating a server is at an abnormal level, I investigate and address the issue."

"Its user-friendliness is the most valuable. It is very easy to use and explore. The dashboard is very well packaged and integrated. You don't have to spend a lot of time in configuring it and checking out the RPM etc. It is also free and very powerful."

"The most valuable feature is the logging capability."

More AlienVault OSSIM pros

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."

"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."

"As far as its core functionality goes, it’s spot-on."

"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."

"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

More Trellix Helix Connect pros

Cons

"It's under heavy traffic. If you have heavy traffic, the system is slow."

"AlienVault OSSIM failed to provide our company a full insight, while also giving out a lot of false positives."

"The documentation could be improved."

"The price of this solution is very high and it could be cheaper."

"GUI could be improved."

"There are somewhat more false positives with the user behavior analytics, which could benefit from an additional machine learning model to detect user patterns more rapidly."

"It takes some time. It does not give me a prompt response for any such [malicious] traffic. It takes time to get that alert from the AlienVault system."

"It's so hard to configure and explore something new on it."

More AlienVault OSSIM cons

"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."

"It should have more cloud connectors. It could also be cheaper."

"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."

"Trellix needs to address the price for the product to be more appealing to customers."

"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

"We often rely on Martins to create logs and provide professional threat services rather than basic support."

"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

"We have certain challenges with integrating the SOAR platform with multiple vendors."

More Trellix Helix Connect cons

Pricing and Cost Advice

"I used the paid version of the tool and found it to be expensive. It has been a while since I changed to Securonix. I will have to check whether AlienVault charges per device, user, or log."

"AlienVault OSSIM is an open-source solution."

"AlienVault OSSIM is free."

"We are using a free version of the solution. If you purchase a license there are more features available but the price is a little high. The solution should be cheaper to allow more customers to be able to afford it."

"AlienVault pricing is the best. Whatever cost you are paying, you are getting a return on every penny... It's not like your IBM, your QRadar, or Splunk, where the cost is too high."

"The tool's licensing costs are yearly."

"The licensing fees for the non-community edition are paid on an annual basis, and there are no costs in addition to this."

"The price of AlienVault OSSIM is too high sometimes for us to present to our customers. The price should be lower. We are on a three-year license to use the solution. We had to pay extra for the support."

More AlienVault OSSIM pricing and cost advice

"FireEye Helix is a little expensive."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"It could be cheaper, but that applies to every product."

"I rate Trellix Helix a five out of ten for pricing."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

11%

University

Educational Organization

Comms Service Provider

18%

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AlienVault OSSIM?

Asset discovery is good.

See all answers

What is your experience regarding pricing and costs for AlienVault OSSIM?

It depends. I would need to review their cost models, but generally, they are on a scaled basis based on throughput usage. Because it's a software as a service solution for their core product for U...

See all answers

What needs improvement with AlienVault OSSIM?

Scaling for USM is always challenging for any product unless it is purpose-built or overbuilt at the front end. They will use Palo Alto and its competitors, and LevelBlue will manage that implement...

See all answers

What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

See all answers

What needs improvement with FireEye Helix?

See all answers

What is your primary use case for FireEye Helix?

We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...

See all answers

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Product Reports

Buyer's Guide

AlienVault OSSIM

August 2025

Download AlienVault OSSIM product report

Buyer's Guide

Trellix Helix Connect

July 2025

Download Trellix Helix Connect product report

Also Known As

OSSIM

FireEye Helix, FireEye Threat Analytics

Overview

AlienVault OSSIM, Open Source Security Information and Event Management (SIEM), provides you with a feature-rich open source SIEM complete with event collection, normalization and correlation. Launched by security engineers because of the lack of available open source products, AlienVault OSSIM was created specifically to address the reality many security professionals face: A SIEM, whether it is open source or commercial, is virtually useless without the basic security controls necessary for security visibility.

AT&T

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

Council Rock School District

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

AlienVault OSSIM vs. Trellix Helix Connect

July 2025

Free Report: AlienVault OSSIM vs. Trellix Helix Connect

Find out what your peers are saying about AlienVault OSSIM vs. Trellix Helix Connect and other solutions. Updated: July 2025.

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