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Alfresco vs Answerbase comparison

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Alfresco Logo
2,936 views|2,206 comparisons
Answerbase Logo
323 views|271 comparisons
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Pricing and Cost Advice
  • "The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
  • More Alfresco Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi. I would suggest Ezofis which has a lot of customization and ease of use features compared to Alfresco. Even the pricing is better compared to ECM products in the market.
    Top Answer:The most valuable feature is the flexibility of the searching elements of the metadata.
    Top Answer:The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly.
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    Founded in 2005, Alfresco is a leading enterprise content management and document management platform. Alfresco allows users to easily access, manage, share, and retain content in the same way that they work i.e. in the cloud, on mobile devices, at physical locations, or even through a combination of all of these.

    Alfresco is based on open technology, making integration of the platform into the enterprise cost-effective, transparent and secure.

    These are the core benefits of using Alfresco:

    • Content control
    • Collaboration across your company
    • Easy information sharing
    • Business process automation
    • Empowerment of IT and business users
    • Compliance throughout the lifecycle of the content
    Answerbase is a user-friendly knowledge management platform for online self-service customer support and e-commerce. It allows users to ask questions, receive quality answers, and browse helpful content and articles to effectively meet the information demands of your customers about your products and services. Each system comes with easy-to-use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries. Advanced features like moderation, user group management (giving users the appropriate content access and functional permissions), actionable content insights, collaboration notes, answer drafting and private question management give administrators the tools they need to effectively manage all of your content, users and access. Businesses have the ability to enable or disable community Q&A capabilities, giving you the ability to effectively leverage the expertise of your customers, product evangelists, and other industry experts. Allow select experts and thought leaders to answer questions, maintain a profile, vote on the quality of answers and be recognized for their contributions on leader boards with reputation points, badges and highlighted areas of expertise. Answerbase’s white-labeled platform allows you to easily customize the look and feel of your site. Simply add your logo and select a color scheme for your site for a quick setup, or use the advanced tools to add your own header, footer, CSS, and more, for full control over your platform's design and navigation. Widget builders and API’s empower you to accomplish even the most sophisticated integrations or even build your own Answerbase-powered Q&A applications. Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site.
    Learn more about Alfresco
    Learn more about Answerbase
    Sample Customers
    Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
    AutoTrader, Adobe, Sagicor, ABB, IEEE, Angie's List, General Mills,, Dartmouth, eCornell, and many more.
    Top Industries
    Computer Software Company29%
    Comms Service Provider21%
    Financial Services Firm6%
    Computer Software Company36%
    Insurance Company8%
    Financial Services Firm6%
    Company Size
    Small Business80%
    Midsize Enterprise7%
    Large Enterprise13%
    Small Business16%
    Midsize Enterprise18%
    Large Enterprise67%
    Small Business19%
    Midsize Enterprise9%
    Large Enterprise72%
    Buyer's Guide
    Enterprise Content Management
    June 2022
    Find out what your peers are saying about Microsoft, Box, OpenText and others in Enterprise Content Management. Updated: June 2022.
    610,336 professionals have used our research since 2012.

    Alfresco is ranked 11th in Enterprise Content Management with 1 review while Answerbase is ranked 23rd in Enterprise Content Management. Alfresco is rated 6.0, while Answerbase is rated 0.0. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, Alfresco is most compared with SharePoint, Hyland OnBase, IBM FileNet, OpenText Content Suite Platform and OpenText Documentum, whereas Answerbase is most compared with NICE CXone, Micro Focus Content Manager, Clarity SM and BMC Helix ITSM.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.