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Alcatel-Lucent OmniVista vs Cisco Prime [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent OmniVista
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
Network Management Applications (15th)
Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nachoba  Ivan - PeerSpot reviewer
Technical Support (IT) at Mantra Technologies
Easily manage configurations and monitor networks with enhanced reporting capabilities
In version 8.7.70, I am not able to change a user from administrative to room once the user is created. This limitation is challenging and was confirmed by Alcatel as not possible in the 8.7.70 version under the user section. The option of changing from administrative to room should be available in the user section.
ZeeshanAli1 - PeerSpot reviewer
Senior Network Engineer at a healthcare company with 10,001+ employees
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really like Visual RAF, I use that a lot and then I use the up and down status reports because it will send me emails and text messages when access points go up or down, so I am always aware of what is going on."
"The most valuable feature of Alcatel-Lucent OmniVista is the monitoring of wired and wireless equipment."
"What we found valuable from Alcatel-Lucent OmniVista is that we are able to get reports, analytics, health analysis, and everything required by the customers."
"It is a good investment for features."
"Network management solution that's very stable and scalable. It has a straightforward installation, fast technical support, and multiple features such as reporting, network health analysis, etc."
"OmniVista is a unified solution. It makes management easier in case the router, switch and the WiFi are of the same brand. It also allows us to monitor the WiFi signal strength, switch speed, and bandwidth consumption, and easily block users. We also use the analytics feature, which provides a dashboard showing the number of users per WiFi access point, signal strength, and internet performance. It also monitors the temperature of the equipment."
"The reports are good."
"The command line is very user-friendly, making it easy to implement the network."
"Technical support is great, and we find them to be helpful and responsive."
"In terms of reliability especially, Cisco is light years ahead."
"The most valuable feature of Cisco Prime is the heat map."
"The solution helps with the management and support of the enterprise network."
"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
"Our primary use case for this solution is Assurance; it helps us manage and monitor analytics and fix issues such as poor voice quality, with real-time alert generation for VoIP infrastructure so that, for example, if there is latency during calls, it can be immediately alerted to take immediate action before we investigate the deeper issue."
"The solution is very easy to use, and I absolutely advise using it, as long as your budget has no limits."
 

Cons

"The support of Omnivista could be better. It's very expensive because it requires a subscription for support, and the licenses are proprietary. If you want to scale or expand your operation by adding more WiFi access points, you have to buy another license for that. The web-based interface of OmniVista is user-friendly, but for some administrative tasks and functions, you have to use the CLI, which is difficult if you don't have enough training. It relies heavily on CLI guides and manuals. For improvements, I'd suggest making the WiFi access points lighter.. Lighter access points like those from TP-Link or Ubiquiti would be better. Additionally, the switches struggle with heat in our environment. They can get very hot and damage the electrical components due to inadequate cooling."
"The support of Omnivista could be better. It's very expensive because it requires a subscription for support, and the licenses are proprietary. If you want to scale or expand your operation by adding more WiFi access points, you have to buy another license."
"They should add more security features."
"What we'd like to see in the next release of Alcatel-Lucent OmniVista is a reliable and proper heatmap for the access points."
"It needs to be infused with more artificial intelligence and machine learning."
"In version 8.7.70, I am not able to change a user from administrative to room once the user is created."
"The location of the WiFi connection should be available to all users."
"I would like to see a little better reporting, not reporting features, the report maker to be a little better."
"The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management."
"I want the tool to improve data visibility."
"Now, the complexity has increased, so the quality of work also has taken a slight hit with respect to their TAC support especially."
"Maybe it could be a little cheaper."
"The product needs to improve its interface and reporting."
"The solution can be slow at times."
"The reporting could be simplified and the information made clearer to the user."
"Cisco Prime's initial setup is complex."
 

Pricing and Cost Advice

"Its price is reasonable."
"This is an open-source solution, we do not pay any money to use it."
"I would rate OmniVista's pricing seven out of ten since it is expensive."
"The price of Alcatel-Lucent OmniVista is cheaper compared to other tools on the market. The license for this software is a one-time license only, so there is no renewal needed. It's a perpetual license."
"I would rate the pricing of Cisco Prime a seven out of ten."
"The solution is not inexpensive but is worth it for large-scale environments."
"You need to get special quotes from the company for each order."
"Cisco Prime is an expensive solution."
"We update the license every five years."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"The cost is quite high."
"I would rate the solution's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
9%
Healthcare Company
9%
Wholesaler/Distributor
6%
Government
12%
Construction Company
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What needs improvement with Alcatel-Lucent OmniVista?
In version 8.7.70, I am not able to change a user from administrative to room once the user is created. This limitation is challenging and was confirmed by Alcatel as not possible in the 8.7.70 ver...
What is your primary use case for Alcatel-Lucent OmniVista?
The solution is used for auditing and providing audit reports, sending mails, and notifications.
What advice do you have for others considering Alcatel-Lucent OmniVista?
I rate Alcatel-Lucent OmniVista an overall nine out of ten. The issue with changing a user from administrative to room under the user section needs improvement. If this could be resolved, the ratin...
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Also Known As

Alcatel-Lucent OmniVista 8770, OmniVista 8770, OmniVista 2500, OmniVista Cirrus, Alcatel-Lucent OmniVista 2500, Alcatel-Lucent OmniVista Cirrus, OmniVista 2500 NMS, OmniVista 2500 VMM, OmniVista 3600,
Cisco Prime Infrastructure
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Mohawk Industries, Universidad EAFIT, Halton Healthcare
Find out what your peers are saying about Cisco, Fortinet, Hewlett Packard Enterprise and others in Network Management Applications. Updated: May 2026.
894,807 professionals have used our research since 2012.