Akamai mPulse and Sumo Logic Observability compete in the field of observability solutions. Users find Sumo Logic superior due to its extensive features despite Akamai's better pricing and customer support.
Features: Akamai mPulse offers real-user monitoring, performance insights, and smooth deployment. Sumo Logic Observability provides comprehensive log analytics, metrics, and tracing capabilities, making it preferred for its depth in observability features. Users note that each product offers valuable functionalities specific to their use cases.
Room for Improvement: Users point out that Akamai mPulse could benefit from more integration options, increased data processing speeds, and enhanced user interface. Sumo Logic Observability users suggest improvements in onboarding, better correlation of logs with metrics, and more streamlined data visualization tools. Feedback indicates room for achieving greater usability for both products.
Ease of Deployment and Customer Service: Akamai mPulse is noted for its straightforward deployment process and responsive customer service. Sumo Logic Observability receives commendable ongoing support but mixed reviews about initial setup complexity. Users generally find Akamai easier to deploy but value Sumo Logic's support.
Pricing and ROI: Akamai mPulse is recognized for competitive setup costs and favorable ROI, attracting budget-conscious buyers. Sumo Logic Observability, while pricier, is seen as a worthwhile investment due to its comprehensive feature set and positive ROI. Users recognize Akamai's cost-effectiveness but see Sumo Logic’s higher price as reflective of its value proposition.
| Product | Market Share (%) |
|---|---|
| Sumo Logic Observability | 0.4% |
| Akamai mPulse | 0.6% |
| Other | 99.0% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 6 |
Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.
mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.
mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.
mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.
Akamai mPulse Benefits
Sumo Logic Observability offers advanced monitoring solutions with features like integrated dashboards and querying capabilities, though presents a learning curve compared to alternatives. Designed for efficient log aggregation and analysis, it provides near-real-time updates facilitating improved incident resolution.
Sumo Logic Observability stands out with its ability to unify teams through a single platform, offering features that include customizable dashboards and valuable apps. It provides powerful log tracing and centralized management, designed for organizations focused on log aggregation, analysis, and expanding SIEM capabilities. While it has a steeper learning curve compared to some competitors, it excels in tailored integrations that enhance log searches. Users find themselves able to monitor, automate, and centralize log repositories for effective debugging. Despite its strengths, improvements in data enrichment and documentation organization are needed as current query functions can be slow, impacting efficiency. Users have also mentioned needing pre-built dashboards and better tab management for enhanced functionality. Cost management remains a notable consideration for users evaluating Sumo Logic Observability.
What features make Sumo Logic Observability effective?Sumo Logic Observability is implemented across industries predominantly for managing and analyzing extensive data sets, offering capabilities critical for SIEM activities and security examinations. By facilitating quick data visualization and transaction tracking, organizations in sectors such as finance, healthcare, and technology benefit from its robust framework to support infrastructure logging and large-scale data management, contributing to effective monitoring and system operations.
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