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Akamai Ion vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai Ion
Ranking in Application Delivery Controllers (ADC)
14th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (5th), Web Application Firewall (WAF) (12th)
 

Mindshare comparison

As of May 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Akamai Ion is 0.7%, up from 0.4% compared to the previous year. The mindshare of NetScaler is 14.4%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
Reliable bot management with valuable traffic analytics and good delivery configuration
We are using Akamai Ion primarily for CDN services. It is more about delivery configuration, and for security, we use Akamai WAF security controls and Botman Akamai Ion helps protect us from DOS, SQL injection, cross-site scripting, and scraping tools. Real-time analytics are very helpful for…
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is bot management."
"Akamai is easy to use and very effective."
"It is a complete solution for those looking for an all-in-one."
"The web application firewall is one feature I found valuable in the solution."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
"Its customer support service is good."
"The maintenance of the solution is not complex."
"The load balancing feature of this solution is very good."
"It is the best product out there."
"It is a stable solution. It crashed only once, four years ago...There is a return on investment using the solution."
 

Cons

"The product must provide more flexibility."
"Log management should display data for more than two months."
"We face challenges with the solution's firmware upgrades frequently."
"The product could be improved by making it easier to use and easier to implement."
"We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that."
"I would like to see more integration for single sign-on."
"The main areas for improvement would be around documentation and support. If a feature can be used in two or three ways, show that feature being used in all of those ways. Documentation seems to only cover the primary use case and leaves you to either run through trial and error or consult the user community. In terms of support, I have never actually had them solve any of my issues. I have always solved them myself and then provided the resolution to support."
"Technical support could be improved."
"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."
"The technical support has room for improvement."
 

Pricing and Cost Advice

"The tool is expensive."
"The tool is cheap."
"The solution is expensive compared to one of its competitors."
"Citrix ADM costs us approximately $5000 per month."
"It's not for startups or SOHO."
"The price for Citrix ADC here in Mexico was good, when you compare it with F5 and Radware."
"We have all the features and functions of Citrix because we have a premium license."
"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Educational Organization
11%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Akamai Ion?
Akamai is easy to use and very effective.
What is your experience regarding pricing and costs for Akamai Ion?
The billing cycle is monthly, however, payment is done yearly. While expensive, it provides value for the services offered.
What needs improvement with Akamai Ion?
Log management should display data for more than two months. The traffic report needs to be more flexible. The response time of technical support should be improved.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Eurail, Boston Scientific
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Akamai Ion vs. NetScaler and other solutions. Updated: April 2025.
852,796 professionals have used our research since 2012.