Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management.
| Product | Market Share (%) |
|---|---|
| ActivTrack | 0.9% |
| Genesys Cloud CX | 18.2% |
| NICE CXone | 12.7% |
| Other | 68.2% |
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 6.0% |
| Wazuh | 8.3% |
| Splunk Enterprise Security | 8.0% |
| Other | 77.7% |
| Company Size | Count |
|---|---|
| Small Business | 89 |
| Midsize Enterprise | 38 |
| Large Enterprise | 105 |
ActivTrak collects and normalizes user activity data providing visibility, analytics and context. Get the real story behind HOW your employees work and what hinders their productivity so you can streamline and optimize business tools, processes and teams.
Uncover poor operational processes and workflow bottlenecks
Analyze productivity activities and behavior patterns
Get visibility into cloud application proliferation and usage trends
Gain insights into remote employee work patterns and time management
Identify insider threats to reduce security vulnerabilities
Get alerted to employee activities that introduce compliance risk
Easily generate detailed reports for audit trail requirements
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
We monitor all Workforce Engagement Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
