Actifio and Synology DSM compete in the data management and storage category. Synology DSM seems to have the upper hand due to its extensive range of built-in applications and user-friendly setup process.
Features: Actifio is praised for advanced data backup and recovery capabilities, seamless integration, and efficient data management. Synology DSM excels with its range of built-in applications, versatility for various IT needs, and a user-friendly interface.
Room for Improvement: Actifio users indicate a need for enhanced reporting tools, a more user-friendly setup process, and improved documentation. Synology DSM users suggest improvements in system stability, better customer support, and more robust enterprise features.
Ease of Deployment and Customer Service: Actifio deployment is complex and time-consuming, with users noting a steep learning curve and reliance on customer support. Synology DSM is often highlighted for its straightforward setup process and intuitive experience. Actifio's support is responsive but sometimes lacks detailed knowledge, whereas Synology DSM receives mixed reviews, with prompt responses but issues in resolution.
Pricing and ROI: Actifio's initial setup cost is relatively high, but users acknowledge significant long-term ROI due to reduced disaster recovery expenses and improved data management. Synology DSM offers a cost-effective entry point with flexible pricing options, making it attractive for small to medium-sized businesses seeking ROI from a lower initial investment.
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