Executive SummaryUpdated on Dec 3, 2024
NetApp Cloud Volumes ONTAP and Acronis Cyber Protect Cloud compete in the cloud data management and cybersecurity category. NetApp holds an upper hand in cloud integration and disaster recovery, while Acronis is stronger in cybersecurity and ease of use.
Features: NetApp Cloud Volumes ONTAP offers SnapMirror, SnapVault, and a consistent metadata format for universal data management. Its strong integration with AWS and Azure makes it a flexible solution for public cloud deployments. It also features disaster recovery, security, and easy automation via REST APIs. Acronis Cyber Protect Cloud provides robust cybersecurity features like ransomware protection and antivirus capabilities. Its ease of use and integration of cybersecurity with backup and recovery are notable features.
Room for Improvement: NetApp Cloud Volumes ONTAP could enhance scalability, cloud integration, and navigation. Users desire better support services for critical issues. Acronis Cyber Protect Cloud might improve pricing flexibility, expedite data restoration, and elevate technical support. Users also want better proactive notification systems and a streamlined interface.
Ease of Deployment and Customer Service: NetApp Cloud Volumes ONTAP provides deployment flexibility across public, hybrid, and on-premises environments. However, customer support reviews are mixed, with some expressing concerns about first-level support efficiency. Acronis Cyber Protect Cloud supports a wide range of deployment environments and is praised for its user-friendly setup. Yet, users call for enhancements in its web interface support process.
Pricing and ROI: NetApp Cloud Volumes ONTAP offers a cost-effective service favorable for larger data volumes and highlights ROI from reduced hardware needs. Challenges include licensing complexities and the necessity for cloud resource optimization. Acronis Cyber Protect Cloud, despite higher costs, is perceived as cost-effective when considering its cybersecurity integrations. Users value its comprehensive offerings and flexible licensing options.
