No more typing reviews! Try our Samantha, our new voice AI agent.

Acronis Cyber Protect Cloud vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (3rd)
Carbonite Server
Ranking in Cloud Backup
46th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (56th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.5% compared to the previous year. The mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
Carbonite Server1.3%
Other97.3%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of implementation is the solution's most valuable feature."
"The product offers very easy configuration capabilities."
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"Provides automatic backup operations for middle sized servers and desktops."
"The most valuable feature I have found the be the management console it is very easy to use and automation is important. Additionally, overall the solution is easy to use."
"It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."
"It saves money and time; I have some machines with a very complex setup that take, for example, one week to set up, and in case the machine fails, instead of installing it again in one week, I can restore it in one hour so it saves time and we don't have to bring people again to set up the machine."
"The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"The efficiency and convenience are excellent."
"The solution is a free engine to help work with the container."
"Easy verification of things is the most valuable feature."
"It does not slow down your computer or use a lot of resources as it works."
 

Cons

"The platform's interface could be user-friendly."
"Advanced backup is an area with certain shortcomings where improvements are required."
"Technically, the product is good, but the pricing and technical support are not ideal."
"Slow response from technical support."
"The agent stability needs improvement."
"We have used the support and we have been unsatisfied. We do not use it very often but the time we have it was not very smooth."
"I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it."
"They could support Linux OS primarily for servers."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"In the next release I would like to see an improvement in the auto failover option."
"When you have to restore it, Carbonite takes a lot of time."
"They do not yet have USB recovery but they are adding it in coming releases."
"The Hyper-V backup has room for improvement."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
 

Pricing and Cost Advice

"It's a subscription license with free trial licenses."
"Acronis Cyber Protect Cloud is an expensive solution."
"Its cost depends on storage size and number of endpoints."
"Acronis Cyber Protect Cloud is an expensive solution."
"It is good value for money."
"We pay monthly for the use of the solution."
"Acronis offers a 30-day free trial of the product."
"Acronis is cost effective and I would rate it two out of ten."
"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
"The solution is open source."
"The pricing is between $120 and $150 per year."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
9%
Marketing Services Firm
7%
Healthcare Company
6%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
Ask a question
Earn 20 points
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Carbonite Recover Backup
 

Overview

 

Sample Customers

Zebra Systems
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Carbonite Server and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.