Acronis Cyber Protect Cloud vs Carbonite Server comparison

Acronis and OpenText are both solutions in the Cloud Backup category. Acronis is ranked #7 with an average rating of 8.5, while OpenText is ranked #48. Acronis holds a 1.7% mindshare in CB, compared to OpenText’s 1.1% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

1,931 Views
1,680 Comparison Views

95% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

1,252 Views
952 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and Acronis Cyber Protect Cloud are competing in the cloud data protection and backup category. Acronis Cyber Protect Cloud often has the upper hand due to its comprehensive feature set, which many consider worth its cost.

Features: Carbonite Server offers dependable backup capabilities with file versioning and simple cloud restoration. Acronis Cyber Protect Cloud provides integrated cybersecurity, endpoint protection, and cloud-to-cloud data backup, making it a more encompassing solution that stands out in features.

Room for Improvement: Carbonite Server could improve with enhanced cybersecurity features, more robust data encryption, and advanced cloud-to-cloud backup options. Acronis Cyber Protect Cloud might benefit from simplifying its deployment process, reducing costs, and enhancing user documentation to streamline its comprehensive feature use.

Ease of Deployment and Customer Service: Carbonite Server is straightforward in deployment, making setup quick and hassle-free, and is backed by responsive customer service. Acronis Cyber Protect Cloud offers extensive functionality that may require a more complex deployment, but it provides robust customer support to assist in implementation.

Pricing and ROI: Carbonite Server is known for competitive pricing, focusing on core functionalities for a strong ROI. Acronis Cyber Protect Cloud justifies its higher setup cost with advanced features like integrated cybersecurity, offering broader value for businesses seeking extensive protection and willing to invest more upfront.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. Carbonite Server Report (Updated: July 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. Carbonite Server

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

7th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

Carbonite Server

Ranking in Cloud Backup

48th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (56th)

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.7%, down from 1.7% compared to the previous year. The mindshare of Carbonite Server is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Vinoth Thangavelu

Head of Technology at Immensa

Effective data loss prevention and good for small and medium enterprises

We are almost ready to acquire ManageEngine Endpoint DLP Plus. We have a lot of tools. We currently use Acronis Cyber Protect and are looking at zero trust file transfer tools. We have hands-on experience with some tools and are continuously upgrading our infrastructure and security tools. We started with Acronis. I think we had McAfee before I joined, and then we switched to Acronis. We are okay with it. Price and features were the main reason you decided to go with Acronis. It is good value for the money.

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Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Data protection and ransomware protection are the most valuable features of the solution."

"It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends."

"One of the best benefits of using Acronis is that it also provides data security along with the backup of data. It checks everything, and that's the main benefit of using Acronis"

"A valuable feature is the user-friendly control management. I appreciate the integrated service, where just one agent and one virtual management are needed to handle everything. The solution is highly stable. I rate it a nine out of ten. The support has been consistently excellent. The initial setup is straightforward."

"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."

"The agent, which is installed on the system, can do Quality of Service."

"The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use."

"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."

More Acronis Cyber Protect Cloud pros

"The solution is a free engine to help work with the container."

"Technical support handled all our issues quickly and effectively."

"I find the BMR/image and the recovery pieces are valuable."

"It does not slow down your computer or use a lot of resources as it works."

"Easy verification of things is the most valuable feature."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The efficiency and convenience are excellent."

"It seems reliable and easy to use."

More Carbonite Server pros

Cons

"The solution is expensive."

"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."

"The solution could improve by being more user-friendly."

"In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports."

"We'd like to see more DLP, data loss prevention."

"I would like to see enhancements made to the security."

"Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly."

"The Acronis Cyber Protect Cloud server could improve by having better performance."

More Acronis Cyber Protect Cloud cons

"The Hyper-V backup has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

Pricing and Cost Advice

"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."

"The solution is moderately priced, where it is neither cheap nor expensive."

"I have been using pay as you go with Acronis, so the price is good."

"The pricing is a little lower than the competition, at least in India."

"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."

"We pay for whatever we use, and they bill us accordingly."

"The price of the product falls under a medium range."

"It's relatively cheap, but you see the benefits more at a higher volume."

More Acronis Cyber Protect Cloud pricing and cost advice

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

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Top Industries

By visitors reading reviews

Comms Service Provider

18%

Computer Software Company

15%

Real Estate/Law Firm

Retailer

Computer Software Company

17%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

See all answers

What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

See all answers

What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

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Comparisons

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Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

August 2025

Download Acronis Cyber Protect Cloud product report

Buyer's Guide

Cloud Backup

August 2025

Download Carbonite Server product report

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Carbonite Recover Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Sample Customers

Zebra Systems

INLINE Commercial Construction, Hamilton County

Buyer's Guide

Acronis Cyber Protect Cloud vs. Carbonite Server

July 2025

Free Report: Acronis Cyber Protect Cloud vs. Carbonite Server

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