No more typing reviews! Try our Samantha, our new voice AI agent.

Acronis Cyber Protect Cloud vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
24th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (10th)
Carbonite Server
Ranking in Cloud Backup
44th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (57th)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.7% compared to the previous year. The mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
Carbonite Server1.3%
Other97.3%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main strengths of Acronis lie in its cost-effectiveness, user-friendly interface, and comprehensive services."
"The user interface is the most valuable feature for me because I can manage backups and teams in one console."
"Stability is a ten. No issues, no performance drops, and no crashes."
"The product offers very easy configuration capabilities."
"It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends."
"This product enables us to use one management console to look after all of our customers' backups."
"Technical support is great."
"The most valuable feature of the solution is that its console itself is user-friendly."
"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"The efficiency and convenience are excellent."
"The solution is a free engine to help work with the container."
"This solution is very simple to use and I will recommend it to anybody."
"Easy verification of things is the most valuable feature."
 

Cons

"Licensing costs could be improved."
"I faced some problems with the solution's local sign-in part."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"There could be some changes done to the action page to simplify it."
"Slow response from technical support."
"There are some compatibility issues that could be improved."
"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."
"I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules."
"The stability has room for improvement."
"When you have to restore it, Carbonite takes a lot of time."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
 

Pricing and Cost Advice

"Acronis Cyber Protect Cloud is an expensive solution."
"It is not a cheap product."
"It's a subscription license with free trial licenses."
"The price of the product falls under a medium range."
"We pay for whatever we use, and they bill us accordingly."
"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."
"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."
"There is a free trial available in order for people to evaluate it."
"The pricing is between $120 and $150 per year."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
17%
Construction Company
9%
Outsourcing Company
8%
Computer Software Company
7%
Comms Service Provider
11%
Computer Software Company
8%
Construction Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
Ask a question
Earn 20 points
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Carbonite Recover Backup
 

Overview

 

Sample Customers

Zebra Systems
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Carbonite Server and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.