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Acronis Cyber Protect Cloud vs Carbonite Server comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
20th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (9th)
Carbonite Server
Ranking in Cloud Backup
37th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (55th)
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.6% compared to the previous year. The mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
Carbonite Server1.3%
Other97.3%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a security standpoint, it provides robust protection to prevent system crashes and data loss."
"I am from Perú, and IT departments are not very advanced here; basically, it is way better than whatever we are used to using, tapes, etc."
"The solution is very easy to use, user-friendly, and offers very easy configuration capabilities with a very simple setup that works well for our purposes."
"The most valuable feature of the solution is that its console itself is user-friendly."
"The user interface is the most valuable feature for me because I can manage backups and teams in one console."
"The product offers very easy configuration capabilities."
"I have experience with the technical team of the product, and I feel that they offer good support."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"Easy verification of things is the most valuable feature."
"I find the BMR/image and the recovery pieces are valuable."
"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"It does not slow down your computer or use a lot of resources as it works."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"This solution is very simple to use and I will recommend it to anybody."
"The efficiency and convenience are excellent."
 

Cons

"What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients."
"We've had some troubles with the data center."
"We'd like to see more integration for Nutanix, Oracle, et cetera."
"While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time."
"I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication."
"It could be a little more user-friendly. The technical support also should be improved."
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"When you have to restore it, Carbonite takes a lot of time."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"They do not yet have USB recovery but they are adding it in coming releases."
 

Pricing and Cost Advice

"It's a subscription license with free trial licenses."
"The pricing is a little lower than the competition, at least in India."
"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
"Its cost depends on storage size and number of endpoints."
"Acronis is cost effective and I would rate it two out of ten."
"It is not a cheap product."
"The product’s pricing is expensive."
"It's a monthly payment of $1,000 USD."
"The solution is open source."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Outsourcing Company
12%
Construction Company
8%
Manufacturing Company
7%
Comms Service Provider
12%
Outsourcing Company
9%
Healthcare Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
Ask a question
Earn 20 points
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Carbonite Recover Backup
 

Overview

 

Sample Customers

Zebra Systems
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Carbonite Server and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.