We performed a comparison between Acronis Cyber Protect Cloud and Carbonite Server based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"One of my favorite features of the Acronis backup product is the ability to replicate the backups. Backup data can be replicated to a second, third, or even fourth data source."
"I am impressed with the product's file-sharing feature."
"One of the best benefits of using Acronis is that it also provides data security along with the backup of data. It checks everything, and that's the main benefit of using Acronis"
"Stability is a ten. No issues, no performance drops, and no crashes."
"The most valuable feature is disaster recovery."
"The ease of implementation is the solution's most valuable feature."
"The solution is a free engine to help work with the container."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It seems reliable and easy to use."
"Technical support handled all our issues quickly and effectively."
"The efficiency and convenience are excellent."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"It could be a little more user-friendly. The technical support also should be improved."
"Slow response from technical support."
"The platform's interface could be user-friendly."
"The reporting could be improved. I would like to see some enhancements in that regard."
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules."
"They could support Linux OS primarily for servers."
"For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"In the next release I would like to see an improvement in the auto failover option."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
Acronis Cyber Protect Cloud is ranked 11th in Cloud Backup with 42 reviews while Carbonite Server is ranked 22nd in Cloud Backup with 7 reviews. Acronis Cyber Protect Cloud is rated 8.6, while Carbonite Server is rated 8.2. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Synology C2 Backup and Veeam Backup & Replication, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Commvault Cloud. See our Acronis Cyber Protect Cloud vs. Carbonite Server report.
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