Acronis Cyber Protect Cloud vs Carbonite Server comparison

Acronis and OpenText are both solutions in the Cloud Backup category. Acronis is ranked #8 with an average rating of 8.5, while OpenText is ranked #47. Acronis holds a 1.6% mindshare in CB, compared to OpenText’s 1.1% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

1,909 Views
1,642 Comparison Views

95% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

1,298 Views
922 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and Acronis Cyber Protect Cloud are competing in the cloud data protection and backup category. Acronis Cyber Protect Cloud often has the upper hand due to its comprehensive feature set, which many consider worth its cost.

Features: Carbonite Server offers dependable backup capabilities with file versioning and simple cloud restoration. Acronis Cyber Protect Cloud provides integrated cybersecurity, endpoint protection, and cloud-to-cloud data backup, making it a more encompassing solution that stands out in features.

Room for Improvement: Carbonite Server could improve with enhanced cybersecurity features, more robust data encryption, and advanced cloud-to-cloud backup options. Acronis Cyber Protect Cloud might benefit from simplifying its deployment process, reducing costs, and enhancing user documentation to streamline its comprehensive feature use.

Ease of Deployment and Customer Service: Carbonite Server is straightforward in deployment, making setup quick and hassle-free, and is backed by responsive customer service. Acronis Cyber Protect Cloud offers extensive functionality that may require a more complex deployment, but it provides robust customer support to assist in implementation.

Pricing and ROI: Carbonite Server is known for competitive pricing, focusing on core functionalities for a strong ROI. Acronis Cyber Protect Cloud justifies its higher setup cost with advanced features like integrated cybersecurity, offering broader value for businesses seeking extensive protection and willing to invest more upfront.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. Carbonite Server Report (Updated: September 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. Carbonite Server

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

8th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (3rd)

Carbonite Server

Ranking in Cloud Backup

47th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (58th)

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.6%, up from 1.6% compared to the previous year. The mindshare of Carbonite Server is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Acronis Cyber Protect Cloud	1.6%
Carbonite Server	1.1%
Other	97.3%

Cloud Backup

Featured Reviews

Stavros Samiotis

Partner Account Manager at Interworks S.A.

Restores files accidentally deleted by developers and efficiently blocked a lot of attacks against our servers

The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.

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Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems."

"The main strengths of Acronis lie in its cost-effectiveness, user-friendly interface, and comprehensive services."

"From a security standpoint, it provides robust protection to prevent system crashes and data loss."

"The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use."

"We can use the tool to set up an automated backup from our on-premises server directly to the cloud."

"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."

"The product offers very easy configuration capabilities."

"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."

More Acronis Cyber Protect Cloud pros

"The efficiency and convenience are excellent."

"Technical support handled all our issues quickly and effectively."

"I find the BMR/image and the recovery pieces are valuable."

"It seems reliable and easy to use."

"It does not slow down your computer or use a lot of resources as it works."

"Easy verification of things is the most valuable feature."

"The solution is very stable."

"The solution is a free engine to help work with the container."

More Carbonite Server pros

Cons

"We've had some troubles with the data center."

"Slow response from technical support."

"The solution could improve by being more user-friendly."

"We are forced to purchase space in Acronis' private cloud, which is expensive."

"What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients."

"The solution should increase its security features."

"The speed of the backup process in the solution can be improved"

"Technical support needs to be improved because they do not respond in a timely fashion."

More Acronis Cyber Protect Cloud cons

"They do not yet have USB recovery but they are adding it in coming releases."

"The Hyper-V backup has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

Pricing and Cost Advice

"The price of the product falls under a medium range."

"The solution is a bit expensive for medium-sized companies."

"I recommend the tool's monthly licensing model."

"Acronis Cyber Protect Cloud is an expensive solution."

"The solution is moderately priced, where it is neither cheap nor expensive."

"We pay monthly for the use of the solution."

"It's a monthly payment of $1,000 USD."

"Acronis Cyber Protect Cloud is an expensive solution."

More Acronis Cyber Protect Cloud pricing and cost advice

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

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Top Industries

By visitors reading reviews

Comms Service Provider

19%

Computer Software Company

14%

Real Estate/Law Firm

Retailer

Computer Software Company

14%

Manufacturing Company

Healthcare Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

See all answers

What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

See all answers

What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

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Comparisons

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Synology C2 Backup vs Acronis Cyber Protect Cloud

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iDrive vs Acronis Cyber Protect Cloud

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Veeam Data Cloud for Microsoft 365 vs Carbonite Server

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Commvault Cloud vs Carbonite Server

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Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

October 2025

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Buyer's Guide

Cloud Backup

September 2025

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Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Carbonite Recover Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Sample Customers

Zebra Systems

INLINE Commercial Construction, Hamilton County

Buyer's Guide

Acronis Cyber Protect Cloud vs. Carbonite Server

September 2025

Free Report: Acronis Cyber Protect Cloud vs. Carbonite Server

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