Acronis Cyber Protect Cloud vs Carbonite Server comparison

Acronis and OpenText are both solutions in the Cloud Backup category. Acronis is ranked #8 with an average rating of 8.6, while OpenText is ranked #29 with an average rating of 8.0. Acronis holds a 1.6% mindshare in CB, compared to OpenText’s 1.1% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

1,800 Views
1,296 Comparison Views

95% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

1,019 Views
841 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and Acronis Cyber Protect Cloud are competing in the cloud data protection and backup category. Acronis Cyber Protect Cloud often has the upper hand due to its comprehensive feature set, which many consider worth its cost.

Features: Carbonite Server offers dependable backup capabilities with file versioning and simple cloud restoration. Acronis Cyber Protect Cloud provides integrated cybersecurity, endpoint protection, and cloud-to-cloud data backup, making it a more encompassing solution that stands out in features.

Room for Improvement: Carbonite Server could improve with enhanced cybersecurity features, more robust data encryption, and advanced cloud-to-cloud backup options. Acronis Cyber Protect Cloud might benefit from simplifying its deployment process, reducing costs, and enhancing user documentation to streamline its comprehensive feature use.

Ease of Deployment and Customer Service: Carbonite Server is straightforward in deployment, making setup quick and hassle-free, and is backed by responsive customer service. Acronis Cyber Protect Cloud offers extensive functionality that may require a more complex deployment, but it provides robust customer support to assist in implementation.

Pricing and ROI: Carbonite Server is known for competitive pricing, focusing on core functionalities for a strong ROI. Acronis Cyber Protect Cloud justifies its higher setup cost with advanced features like integrated cybersecurity, offering broader value for businesses seeking extensive protection and willing to invest more upfront.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. Carbonite Server Report (Updated: April 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. Carbonite Server

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

Carbonite Server

Ranking in Cloud Backup

29th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (41st)

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.6%, down from 1.8% compared to the previous year. The mindshare of Carbonite Server is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Stavros Samiotis

Partner Account Manager at Interworks S.A.

Restores files accidentally deleted by developers and efficiently blocked a lot of attacks against our servers

The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.

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Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can block certain ports and USB ports for data loss prevention."

"The agent, which is installed on the system, can do Quality of Service."

"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."

"The user interface is the most valuable feature for me because I can manage backups and teams in one console."

"It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."

"Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts."

"Once you deploy, it's very easy to manage. It took us about an hour to deploy."

"The management, backup, and recovery features are all very good."

More Acronis Cyber Protect Cloud pros

"The solution is very stable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The efficiency and convenience are excellent."

"It does not slow down your computer or use a lot of resources as it works."

"Technical support handled all our issues quickly and effectively."

"It seems reliable and easy to use."

"Easy verification of things is the most valuable feature."

"I find the BMR/image and the recovery pieces are valuable."

More Carbonite Server pros

Cons

"Advanced backup is an area with certain shortcomings where improvements are required."

"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."

"There could be some changes done to the action page to simplify it."

"Acronis Cyber Protect Cloud needs to be more flexible with its pricing."

"We've had some troubles with the data center."

"They should integrate the solution with Storage Area Network(SAN)."

"Some proactive alerts or emails are not currently available."

"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."

More Acronis Cyber Protect Cloud cons

"In the next release I would like to see an improvement in the auto failover option."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"The Hyper-V backup has room for improvement."

"The stability has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

Pricing and Cost Advice

"The product is not that expensive, making it a product that can be considered for purchase. I rate the product's price a four on a scale of one to ten, where one is expensive and ten is cheap."

"The solution is moderately priced, where it is neither cheap nor expensive."

"The price of the product falls under a medium range."

"The solution is moderately priced."

"The solution is a bit expensive for medium-sized companies."

"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."

"Acronis Cyber Protect Cloud is an expensive solution."

"I would rate the pricing of Acronis Cyber Protect Cloud as five out of ten"

More Acronis Cyber Protect Cloud pricing and cost advice

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

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850,236 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

17%

Computer Software Company

15%

Real Estate/Law Firm

10%

Retailer

Computer Software Company

25%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

See all answers

What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

See all answers

What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

See all answers

Comparisons

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Compared 9% of the time

pCloud vs Acronis Cyber Protect Cloud

Compared 6% of the time

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SugarSync vs Carbonite Server

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Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

May 2025

Download Acronis Cyber Protect Cloud product report

Buyer's Guide

Cloud Backup

April 2025

Download Carbonite Server product report

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Carbonite Recover Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Sample Customers

Zebra Systems

INLINE Commercial Construction, Hamilton County

Buyer's Guide

Acronis Cyber Protect Cloud vs. Carbonite Server

April 2025

Free Report: Acronis Cyber Protect Cloud vs. Carbonite Server

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