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Acronis Cyber Protect Cloud vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
8th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (3rd)
Carbonite Server
Ranking in Cloud Backup
44th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (56th)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.6% compared to the previous year. The mindshare of Carbonite Server is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
Carbonite Server1.4%
Other97.2%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"The solution is very easy to use, user-friendly, and offers very easy configuration capabilities with a very simple setup that works well for our purposes."
"The product offers a user-friendly dashboard and a seamless backup process"
"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."
"Technically, the solution is good, but we also have to look at the ecosystem, the pricing policy, and such things."
"I am impressed with the product's file-sharing feature."
"Acronis has carved out a really good name for themselves and they're a trusted backup software system, and it's mainly from reliability."
"The integration with multiple modules in the console and the backup and recovery features are very good."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"The solution is a free engine to help work with the container."
"The efficiency and convenience are excellent."
"It seems reliable and easy to use."
"Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count."
"Easy verification of things is the most valuable feature."
"This solution is very simple to use and I will recommend it to anybody."
 

Cons

"I faced some problems with the solution's local sign-in part."
"I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"Technical support could be improved, they're not very timely in their response."
"They should integrate the solution with Storage Area Network(SAN)."
"The Acronis Cyber Protect Cloud server could improve by having better performance."
"Not many people know about this product, so they may need to concentrate more on marketing."
"User interface improvements: I think this needs to be done in the navigation path into the UIs, mainly for the reseller interfaces."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The Hyper-V backup has room for improvement."
"When you have to restore it, Carbonite takes a lot of time."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"In the next release I would like to see an improvement in the auto failover option."
 

Pricing and Cost Advice

"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."
"The price of the product falls under a medium range."
"It is not a cheap product."
"The solution is moderately priced."
"It's a subscription license with free trial licenses."
"It is good value for money."
"I would rate the pricing of Acronis Cyber Protect Cloud as five out of ten"
"I have been using pay as you go with Acronis, so the price is good.​"
"Its price is reasonable."
"The solution is open source."
"We pay 9,000 dollars per year for our license."
"The pricing is between $120 and $150 per year."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
7%
Computer Software Company
10%
Comms Service Provider
9%
Construction Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
Ask a question
Earn 20 points
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Carbonite Recover Backup
 

Overview

 

Sample Customers

Zebra Systems
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Carbonite Server and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.