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Acronis Cyber Protect Cloud vs Arcserve SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in SaaS Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (9th)
Arcserve SaaS Backup
Ranking in SaaS Backup
16th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.4%, up from 3.3% compared to the previous year. The mindshare of Arcserve SaaS Backup is 1.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect Cloud3.4%
Arcserve SaaS Backup1.3%
Other95.3%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure and Architect Specialist at a transportation company with 201-500 employees
Efficient data management but struggles with new hardware limitations
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agent, which is installed on the system, can do Quality of Service."
"It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."
"One of my favorite features of the Acronis backup product is the ability to replicate the backups. Backup data can be replicated to a second, third, or even fourth data source."
"The management, backup, and recovery features are all very good."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"Technical support is great."
"The most valuable feature I have found the be the management console it is very easy to use and automation is important. Additionally, overall the solution is easy to use."
"The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use."
"In terms of data recovery, both the performance and reliability have been excellent."
"The data application is working well, and it does manage to match data when using the data option."
 

Cons

"Acronis Cyber Protect Cloud needs to be more flexible with its pricing."
"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"Slow response from technical support."
"Not many people know about this product, so they may need to concentrate more on marketing."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"Acronis Cyber Protect Cloud is an expensive solution."
"I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication."
"They should include the capability to back up on-premises environments."
"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
 

Pricing and Cost Advice

"The solution is moderately priced."
"I would rate the pricing of Acronis Cyber Protect Cloud as five out of ten"
"It's a subscription license with free trial licenses."
"There is a free trial available in order for people to evaluate it."
"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
"Acronis Cyber Protect Cloud is an expensive solution."
"The pricing is a little lower than the competition, at least in India."
"Acronis is cost effective and I would rate it two out of ten."
"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
11%
Real Estate/Law Firm
7%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What do you like most about Arcserve SaaS Backup?
In terms of data recovery, both the performance and reliability have been excellent.
What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Arcserve SaaS Backup and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.