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Acronis Cyber Protect Cloud vs Arcserve SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in SaaS Backup
10th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (24th)
Arcserve SaaS Backup
Ranking in SaaS Backup
24th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.3%, up from 3.3% compared to the previous year. The mindshare of Arcserve SaaS Backup is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud3.3%
Arcserve SaaS Backup1.2%
Other95.5%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure And Architect Specialist at Cmit
Efficient data management but struggles with new hardware limitations
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."
"Disaster recovery is good."
"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."
"We can use the tool to set up an automated backup from our on-premises server directly to the cloud."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"This product enables us to use one management console to look after all of our customers' backups."
"The most valuable feature is disaster recovery."
"The agent, which is installed on the system, can do Quality of Service."
"The data application is working well, and it does manage to match data when using the data option."
"In terms of data recovery, both the performance and reliability have been excellent."
 

Cons

"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."
"They have cloud storage technology. The problem with it, it's slow."
"Slow response from technical support."
"​For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools."
"The bad point is always customer support and partner support, which Acronis has never changed."
"The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily."
"Technical support needs to be improved because they do not respond in a timely fashion."
"The solution is expensive."
"They should include the capability to back up on-premises environments."
"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
 

Pricing and Cost Advice

"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."
"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"The solution is a bit expensive for medium-sized companies."
"I would rate the pricing of Acronis Cyber Protect Cloud as five out of ten"
"Acronis is cost effective and I would rate it two out of ten."
"It is not a cheap product."
"The pricing is a little lower than the competition, at least in India."
"Acronis offers a 30-day free trial of the product."
"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Construction Company
9%
Outsourcing Company
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
What is your primary use case for Arcserve SaaS Backup?
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Arcserve SaaS Backup and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.