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Acronis Cyber Protect Cloud vs Arcserve SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in SaaS Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (8th)
Arcserve SaaS Backup
Ranking in SaaS Backup
22nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.4%, up from 3.4% compared to the previous year. The mindshare of Arcserve SaaS Backup is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud3.4%
Arcserve SaaS Backup1.3%
Other95.3%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure And Architect Specialist at Cmit
Efficient data management but struggles with new hardware limitations
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides automatic backup operations for middle sized servers and desktops."
"The user interface is the most valuable feature for me because I can manage backups and teams in one console."
"It provides quick backup recovery."
"I am impressed with the product's file-sharing feature."
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"From a security standpoint, it provides robust protection to prevent system crashes and data loss."
"The most valuable feature is disaster recovery."
"The data application is working well, and it does manage to match data when using the data option."
"In terms of data recovery, both the performance and reliability have been excellent."
 

Cons

"There are some compatibility issues that could be improved."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication."
"Support could be improved, and awareness is important."
"One of the areas where the product could be improved is its online cloud backup."
"Some proactive alerts or emails are not currently available."
"Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones."
"​For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools."
"They should include the capability to back up on-premises environments."
"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
 

Pricing and Cost Advice

"Acronis offers a 30-day free trial of the product."
"Its cost depends on storage size and number of endpoints."
"There is a free trial available in order for people to evaluate it."
"The product is not that expensive, making it a product that can be considered for purchase. I rate the product's price a four on a scale of one to ten, where one is expensive and ten is cheap."
"It is not a cheap product."
"The solution is moderately priced."
"Acronis Cyber Protect Cloud is an expensive solution."
"With the price, there is a certain limitation on terabytes but no limits on how many servers or how many services you can run."
"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
7%
Manufacturing Company
14%
Government
12%
Computer Software Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
What is your primary use case for Arcserve SaaS Backup?
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Arcserve SaaS Backup and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.