Axiad Cloud Reviews

Name: Axiad Cloud
Brand: Axiad
Rating: 5 (6 reviews)

Vendor: Axiad

4.8 out of 5

6 reviews

What is Axiad Cloud?UNIXBusinessApplication
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Axiad Cloud delivers on the promise of organization-wide passwordless orchestration by supporting the widest range of credentials in the market, including FIDO, Windows Hello for Business, YubiKeys, smart cards, mobile MFA, TPM and biometrics, and more.  It also can be applied in heterogeneous IT environments – e.g., organizations operating Windows, Mac and Linux operating systems or with multiple existing IAM systems in place – allowing organizations to remove gaps and inconsistencies in how they authenticate across complex ecosystems, and ultimately to become more systematic in their overall cybersecurity practices.

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Featured reviews

Damon Becknel

Vice President, Chief Information Security Officer at Horizon Blue Cross Blue Shield of New Jersey

Feb 22, 2022

We have some self-imposed restrictions. We want to make sure a card is being issued to the right person so they go through a lot of validation steps. We don't want something as secure as a smart card being issued in one click. But the number of steps is as minimal as it can be and as easy to use as you would hope it would be, but it's certainly more than one click. Still, it takes seconds to enroll a user. It's quite quick. You select the user and say "enroll." But then there's the other side of that, which is the user activating their credential. Generating the certificates for the user is incredibly easy, but deploying those users' certificates requires a little more involvement because you want to make sure it's the correct user pulling the credential loading it into the card. Overall, it's intuitive and simple.

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TonyVentura

Director of Information Technology Services at a government with 1,001-5,000 employees

May 31, 2022

One of the things that we find the most valuable is not actually a feature, but it's the fact that we are not managing the environment ourselves. Because it is a managed solution in the cloud, it takes away a lot of the drudgery of having to run our own PKI environment. And the product has proven itself to be incredibly flexible and has been able to address all of our pain points. That's why we bought it. And even while we've been going through it, new pain points or challenges keep coming up, and Axiad has been able to deal with all of them. It was very impressive in terms of its utility right from the get-go, and has shown its ongoing utility when we have reached these catch points, issues it has been able to resolve. And when it comes to enrolling a user, it's super easy with One Click Issuance. It's far easier than the solution we replaced. I haven't put a stopwatch on it, but I'm sure it takes less than a minute with Axiad, whereas before it was taking three to five minutes. It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated. In addition, it's super simple for deploying and managing authentication devices. Our IT department is rather small, so all the incremental wins that we can get are hugely important to us.

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Eric Brown

Cybersecurity Director - Enterprise Identity & Access Management at SAIC

Feb 23, 2022

The most valuable feature is the overhead management of the platform. There is less for my team to worry about. The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform. We just consume the service and work with them to refine it, making it even more valuable. Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization. One of our requirements to continue some of our contracts is to have multi-factor authentication across all devices accessing the network. It is extremely easy to enroll a user with “One Click Issuance”. I have had very few calls to the service desk regarding enrollment. It takes a couple of minutes to enroll a user with "One Click Issuance". Deploying and managing authenticators is very easy, either done by a mobile application or enrollment of an OTP token. It is very simple. This is important to my userbase, which makes it important to me. Functionality-wise, it is pretty solid.

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Pricing

"Axiad's pricing was what we were expecting. It was at the right spot. They were competitive."
"It's very cheap on a per-year basis. The cards themselves last about three years and the license is on the order of double-digit dollars per user, and not hundreds of dollars per user, per year."
"The pricing is very competitive for what is offered at the level that we need. They are right there with what the industry standards are. They tend to be a little bit less, in terms of cost, when we are talking about security at government standards. So, I would say that they have a slight advantage on cost compared to the industry average. They are the lower cost solution and the best bargain out on the market today."

Valuable Features

"It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."

Room For Improvement

"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"I would like a more modern look to the portal."

Pricing

"Axiad's pricing was what we were expecting. It was at the right spot. They were competitive."
"It's very cheap on a per-year basis. The cards themselves last about three years and the license is on the order of double-digit dollars per user, and not hundreds of dollars per user, per year."
"The pricing is very competitive for what is offered at the level that we need. They are right there with what the industry standards are. They tend to be a little bit less, in terms of cost, when we are talking about security at government standards. So, I would say that they have a slight advantage on cost compared to the industry average. They are the lower cost solution and the best bargain out on the market today."

Valuable Features

"It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."

Room For Improvement

"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"I would like a more modern look to the portal."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Reviews from Real Users

Axiad Cloud is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has multi-factor authentication to help save companies time, it’s flexible, and easy to use.

A Sr. Manager, Training Services at a transportation company, says what he finds most valuable about the solution is that “Users enroll themselves and re-enroll tokens when they expire, saving us time.”

Users also like that the solution helps eliminate the challenges of running and managing a PKI environment. “One of the things that we find the most valuable is not actually a feature, but it's the fact that we are not managing the environment ourselves. Because it is a managed solution in the cloud, it takes away a lot of the drudgery of having to run our own PKI environment,” mentions Tony V., Director of Information Technology Services at a government.

Another PeerSpot user expresses how it’s improved work for his staff: “Our associates are very happy not to need their password for most situations anymore. "It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps,” says Dave P., Enterprise Security Architect at a retailer.

Axiad Cloud is the #2 ranked solution in top Passwordless Authentication tools, #6 ranked solution in top Authentication Systems, and #6 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give Axiad Cloud an average rating of 9.6 out of 10. Axiad Cloud is most commonly compared to Okta Workforce Identity: Axiad Cloud vs Okta Workforce Identity. Axiad Cloud is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.