AppDynamics Server Monitoring OverviewUNIXBusinessApplication

AppDynamics Server Monitoring is the #42 ranked solution in Infrastructure Monitoring tools. PeerSpot users give AppDynamics Server Monitoring an average rating of 7.8 out of 10. AppDynamics Server Monitoring is most commonly compared to Datadog: AppDynamics Server Monitoring vs Datadog. AppDynamics Server Monitoring is popular among the large enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 29% of all views.
AppDynamics Server Monitoring Buyer's Guide

Download the AppDynamics Server Monitoring Buyer's Guide including reviews and more. Updated: December 2022

What is AppDynamics Server Monitoring?

Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

AppDynamics Server Monitoring Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia

Archived AppDynamics Server Monitoring Reviews (more than two years old)

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Anand Yadav - PeerSpot reviewer
Sr Technical Architect at JDA
Real User
Easy to use, good support, and provides valuable insights and metrics
Pros and Cons
  • "This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."
  • "I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."

What is our primary use case?

We use AppDynmaics Server Monitoring to monitor and gain insight into what is happening in our infrastructure.

How has it helped my organization?

This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues. In our environment, we don't have visibility across multiple systems. They are all independently managed by different teams and it takes a very long time to contact each team, then get details about each different layer of the architecture. With AppDynamics, we have application transaction monitoring and database monitoring, which are quite good features.

What is most valuable?

The user interface is quite good and it is easy to navigate.

The insights and metrics that the system provides are very useful.

What needs improvement?

I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation.

The configuration of user monitoring is a bit complex and should be made easier.

In our virtualized environment, we have visibility only up to the database. It would be helpful if we had more visibility beyond this point.

Buyer's Guide
AppDynamics Server Monitoring
December 2022
Learn what your peers think about AppDynamics Server Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
656,474 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this product for almost six months.

What do I think about the stability of the solution?

This solution is quite stable.

What do I think about the scalability of the solution?

In terms of scalability, it is quite easy to expand.

We have more than 150 servers that we are monitoring right now. There are three teams including development, operations, and implementation, and between them, we have more than 100 people using it.

How are customer service and support?

The technical support is quite good.

Which solution did I use previously and why did I switch?

This is the first enterprise-level tool that we have implemented for this purpose. Prior to AppDynamics, different departments and different teams were using other products for monitoring.

How was the initial setup?

The initial set up is quite easy. It requires the deployment of a monitoring agent and it can be done in a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

My understanding is that the price of this solution is quite high, compared to other products. As such, pricing may be a concern for smaller organizations.

What other advice do I have?

This is a good product and one that I definitely recommend.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
MayankAggarwal - PeerSpot reviewer
Senior eCommerce Infrastructure Specialist, L2 at Mastek
Consultant
Has great analytics configurations but it's not easy for new users to configure transactions
Pros and Cons
  • "I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."
  • "The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics."

What is our primary use case?

I have a B2B eCommerce website and we have some business transactions. For that, we have configured the business transactions in AppDynamics. Apart from that, we have a list of servers that we have configured in AppDynamics, to send us some sort of alert if there's something bad or the servers are in disguise or something.  

First, we use it to handle the business transactions alerting, and then the servers alerting. And second, we use it to create the dashboard so that we can get real-time updates on how the system is performing at around runtime.

What is most valuable?

I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics.

What needs improvement?

In terms of improvement, we have experienced bugs. I think the AppDynamics team is already aware of that and we follow up with them. They said that in the next release, they're going to cater to all those bugs.

For how long have I used the solution?

I have been using AppDynamics for two years. 

What do I think about the stability of the solution?

I find it pretty comfortable and pretty stable. Obviously, there are always some sort of bugs that any product needs to handle, but otherwise, it is quite stable.

What do I think about the scalability of the solution?

We have ten to fifteen employees who manage this solution.

Since we are an eCommerce B2B website and we do need the scalability at times, to scale down or scale up, AppDynamics really does not create trouble for us in such scalability possibilities. It's not that difficult in terms of scalability.

We use it daily. Since we are on eCommerce products and support roles, we need to check the performance of the website on a daily basis, even on an hourly basis.

How are customer service and technical support?

I am quite satisfied with their support. Things are in shape. Things are good.

Which solution did I use previously and why did I switch?

We use AppDynamics and Pingdom but then we are using both of the software to cater to different purposes. I really don't want to compare those two products, because those are serving different functionalities for us. They are both NPM, network performance monitoring systems, but then they are totally different from each other, and they serve different purposes.

How was the initial setup?

It is easy to set up. We got help from AppDynamics, they initially helped us set up the configuration, and then we took it forward from there.

The entire setup has been completed for my website in a week.

What other advice do I have?

I would advise that instead of generic metric business usage of this, instead, use a generic metric business transaction configuration, and go for the Business iQ part of AppDynamics. It's really powerful and it is in real-time. It gives output on real-time things.

I would recommend AppDynamics. It's a very powerful tool for any organization to implement.

I would rate it a seven out of ten. The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
AppDynamics Server Monitoring
December 2022
Learn what your peers think about AppDynamics Server Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
656,474 professionals have used our research since 2012.
it_user560409 - PeerSpot reviewer
Enterprise Application Support Engineer at a hospitality company with 501-1,000 employees
Real User
You get data back as quick as the tool can process it.

What is most valuable?

It's real time; you get data back as quick as the tool can process it. It's a very good tool for real time getting to things quick and fixing them.

How has it helped my organization?

Our mean time to resolution has been reduced drastically, I think, within the last year. I've only been there like six months, but I've heard since they got this application, that things have really gotten a lot better.

What needs improvement?

We have hundreds of services and multiple shared health rules for alerting for each of them, AppD has no easy way to pull up all the health rules for a particular service to send off the each app owner to validate alerting thresholds.

AppD can currently extract all the health rules into one XML file but dissecting that into something easy for an app owner to review would be very time intensive.


What do I think about the stability of the solution?

I think we've had a few blips but it’s been fairly stable.

What do I think about the scalability of the solution?

It has scaled well. We're growing really, really big time this year. It's managing the new inputs.

What other advice do I have?

Set up your processes first and make sure everybody knows what they're doing. I recommend basic training of what it looks like.

I think the big thing is, if you're alerting on something, you want somebody to fix it right away. If you don't have a plan in place there, then everything else is kind of meaningless; for example, if you only see it an hour later.

It's the best thing out there. Something can always be better; nothing's perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user560400 - PeerSpot reviewer
Snr Systems Engineer at a transportation company with 1,001-5,000 employees
Real User
The tag and follow feature, which has to do with multiple JVMs and diaries, is valuable. Every agent must be manually upgraded.

What is most valuable?

Performance is the most valuable feature, especially the tag and follow, which has to do with multiple JVMs and diaries. Also, getting to know when you hop into different segments and trying to figure out where this is actually happening, and then that too, if it is happening to the backend. That is the key and that helps.

How has it helped my organization?

Server Monitoring has saved us time. We have issues that previously took days to solve, become resolved quickly. Once you know what's your normal, you know your anomaly. That's the key.

We have our own challenges because the amount of JVMs we are dealing with. But still, this is really helpful in trying to analyze a lot of our issues with certain types of JVMs. Not necessarily out-of-memory errors, but a few memory leaks, and a few applications that had third party JVMs that got leaked. Had I not known this, it would have taken a long time to solve these issues. There are ways to find them, but it takes more time.

What needs improvement?

One area that needs improvement is application integration. They do have it now, but that has to be improved. What happens is, right now, we cannot deep-dive into it. Four years back, I requested application integration. It took four years get it. At least it is there. The thing is that it has to improve. That's it.

What do I think about the stability of the solution?

Stability is good. I mean, we had issues. I have been using APM for four years, so I know where it was, and now where I am I know, so I'm so happy with it. It's much improved.

What do I think about the scalability of the solution?

Scalability, it's good. It has challenges too, because I'm dealing with a very large setup. Scalability is definitely there, but now with the new features that are coming out, with a backend, it definitely will be better.

How is customer service and technical support?

I am happy with technical support.

How was the initial setup?

There were initial setup issues on both sides. I don't want to complain and it's not fair to do that, but now, if you look at it, it's reasonably stable, but every upgrade is a challenge. I mean, software is like that. Especially with the amount of changes they are making. The only thing about AppDynamics is they release quickly. Hopefully, they know you cannot keep up with this pace. A big enterprise, cannot handle that many releases like that. It requires a lot of coordination to upgrade to a new release.

And the biggest thing I wanted them to do, is to not require agent upgrades. That means every agent must be recycled. Someday they will push the agent from the controller with automatic upgrades. Something has to happen like that. Hopefully that will happen. That is my next ticket.

What other advice do I have?

Use it, and when you use it, use it regularly. If not, don't use it at all. You won't get the benefit unless you use it properly on a regular basis, so you know what normal looks like. You need to know how this thing looks, so that you know your anomalies and can resolve issues quicker.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user560523 - PeerSpot reviewer
Senior Systems Engineer at a retailer with 10,001+ employees
Real User
When we have an issue, we find out fairly quickly if there's a problem with our hardware.

What is most valuable?

It’s great that APM monitors in real-time. When we have an issue, we find out fairly quickly if there's a problem with our hardware.

For example, we were in crisis calls all last week. So, that's the first tool we look at to see what's going on and where the problem is. Then we start to troubleshoot from that point on.

What needs improvement?

One of the big things was the license management. It was just something I've been asking for over a long time, because we have several groups that use it so it get very clustered. The new feature with license management coming out, I've been waiting for it. That's going to be great for us. Should help us with a lot of problems.

What do I think about the stability of the solution?

We have had some stability issues for a few sites. I'm on the supply chain side so there have been a few. At distribution centers, we've had a few issues, but not as a whole. Only for a few pieces here and there we do.

We solve these by just looking at our code, see if the hardware is kind of lined up to see if it's a hardware issue or if it's networking. We look at the bigger picture basically.

What do I think about the scalability of the solution?

We have not had any scalability issues.

How are customer service and technical support?

We have used technical support a few times. They have been great. Last time we had to actually have them join our crisis call and they were able to join within the next 5 minutes, which was great.

Which solution did I use previously and why did I switch?

We had several tools, but we never used them properly. Mainly because we had five different tools and were working five different things. We were trying to bring everything together, is basically where I think everybody came together with that balance.

How was the initial setup?

Initial setup was very straightforward. The documentation is very clear. It's a matter of reading through it, but it's very straightforward.

Which other solutions did I evaluate?

I don't have the names on top of my head, but we looked at several other companies. I wasn't the one who made the decision, but again, mainly because the multiple pieces that you can look at with AppDynamics, that's what helped us the most.

What other advice do I have?

When looking at a vendor, first of course is money and the features to see how valuable it's going to be. Our main requirement is, is it going to actually get us some revenue? The value of it versus the cost. That's the main thing.

I would give AppDynamics an 8/10. I guess we're not using it fully to what it's capable of and that's mainly on us. We're working with AppDynamics support to take it to the next step; actually properly fully using all aspects of it. That includes the server, utility, the infrastructure presets coming out, and basically using it for what it's supposed to be and not parts of it. Our rating is mainly because of us.

I would advise others to automate early on. Streamline a lot of it before getting started. That's going to save you a lot of time later on if you have thousands of JVMs running.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free AppDynamics Server Monitoring Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2022
Buyer's Guide
Download our free AppDynamics Server Monitoring Report and get advice and tips from experienced pros sharing their opinions.