We have worked with both Qlikview and Tableau but switched to SiSense for functionality and value
For how long have you used this product?
- 4 years
Which features of this product are most valuable to you?
- It's lightweight, good value, easy to implement and work with, easy to hookup data sources to and create dashboards.
Can you give an example of how this product has improved the way your organization functions?
- We're an agency, we used to do our client reporting in excel. With SiSense we can send them automatically generated professional reports. Right now, we use it for the more complex dashboarding projects with
several data sources and serve them out through the web.
What areas of this product have room for improvement?
- In terms of visualization there is still some room for improvement. For
our more demanding customers in this field we add a visulization layer.
Did you encounter any issues with deployment, stability or scalability?
- The product has become a lot more stable these past years. Currently no issues.
Did you previously use a different solution and if so, why did you switch?
- We have worked with both Qlikview and Tableau and found that for most of
our customers the extra money they'd have to pay did not result in more
value.
Before choosing this product, did you evaluate other options? If so, which ones?
- About 4 years ago, there were a few products in this area in this price range. In terms of functionality nothing came close.
How would you rate the level of customer service and technical support?
- The company has improved in this a lot as well. Currently no issues at all.
Was the initial setup straightforward or complex? In what ways?
- Remarkably easy. We slam it on a hosted server, use the API connections
to get the data in, create other connections where there is no API and
we're up and running for a customer within 2 weeks.
Did you implement through a vendor team or an in-house one? If
through a vendor team, how would you rate their level of expertise?
- In-house
What is your ROI on this product?
- Cannot say - we can do a lot of projects at a much lower price than our
competitors, because of SiSense, so I'd say it's pretty good.
What was your original setup cost for this product and what is your day-to-day cost of using this product?
- Cannot say - but it's pretty low
What advice would you give to others looking into implementing this product?
- We have a lot of customers that are in the process to become more data
driven. For the first time they see a lot of data come together and they
can prove the power of data to their board without having to do huge
investments in hard and software. Then after some years they will have
outgrown the product but at that point they will be experienced, will
know better what they need and the risk for bad investment is a lot
smaller.
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
The key to SiSense isn't just their product (which is superb)....it's the responsiveness and quality of their internal executive and technical personnel across the board.
I've worked with all the major BI/Big Data/Analytics vendors at one time or another on various scales of projects...but none come close to the level of performance provided by SiSense...truly the biggest differentiator.
Andrew