What is our primary use case?
My use case for Digital.ai Release is that I work for an insurance company on a very big project that develops multiple different pieces of software. We use Digital.ai Release to move our software from dev to test, to pre-production. I create release packages, installing different artifacts all at the same time, doing handoff approvals, and it sends emails and Teams messages. It interacts with Jira, logging Jiras for auditing purposes and all those kinds of things.
What is most valuable?
The features I find most valuable in Digital.ai Release are the integration with MS Teams, because we have MS Teams channels that publish or push notifications to that. When we start deployments, it sends a notification to the people that we are doing a deployment to their environment. It notifies them when the deployment is started, completed, or if attention is required.
I also appreciate the fact that it has plugins for Bamboo and I use lots of Gradle and JSON scripts, and we do SQL upgrades as well, triggering Flyway scripts via Bamboo, along with the integration with XLD and Jira; it's all Atlassian software.
Regarding environment management capabilities, Digital.ai Release is mostly useful for me, as it is more application related and that is managed via my XLD dictionary. We have one artifact that is environment agnostic, which has placeholders that correspond to my XLD keys and values, and at deployment time, it substitutes the placeholders with those environment specific values. We don't need to make a specific deployment artifact for dev, test, or production; it is all the same artifact using environment variables, ensuring what we take to production is what was tested.
What needs improvement?
Based on my experience, I would like to improve Digital.ai Release by exploring its cloud capabilities as we are currently in the middle of migrating to the cloud, but I actually have no idea what Digital.ai's cloud capabilities are.
As for additional functionality I would like to add to Digital.ai Release, I can't comment on that at the moment, but I think plugins for other deployment tools such as PDQ Deploy, which we use for Windows applications, could make my life easier.
For how long have I used the solution?
I have been working with Digital.ai Release for about three years now.
What do I think about the stability of the solution?
My overall impression of the stability of Digital.ai Release is that it is good, although my problem lies with where we deploy to, which is currently not stable at the moment. We deploy most of our stuff to an old IBM WebSphere, which is being deprecated. I think it's important to note that the stability issue might actually be our fault as we need to move over to Liberty and all that kind of stuff.
What do I think about the scalability of the solution?
From my perspective on scalability for deployment, I would rate it as very good, giving it an eight.
How are customer service and support?
Regarding tech support from Digital.ai Release, I would rate them high because as a big multinational company working with people's money, it is crucial to have support, high availability, data integrity, and security, which this product ticks all the boxes.
How would you rate customer service and support?
How was the initial setup?
The initial setup process for Digital.ai Release was very straightforward, and you just start playing around creating your own templates. You need to play around to learn how to use it, which is part of the fun.
Which other solutions did I evaluate?
In terms of competitors, I don't have any current experience with anything else other than Digital.ai Release on that scale. I have only dealt with individual technologies such as Ansible, which can also integrate with Digital.ai Release.
What other advice do I have?
I provided a review on PeerSpot about Digital.ai Release two years ago, where I shared my opinion about Digital.ai Release.
I am still working with Digital.ai Release and we still use their product. I have no idea about the pricing for Digital.ai Release, as I don't manage financials.
Overall, I would give Digital.ai Release a rating of nine out of ten; there's always room for improvement, but it's really good. I can definitely recommend Digital.ai Release to other users.
I am Jane-Marie Chuldron, working as a software configuration manager for Sanlam, and my email is jane-marie.chuldron@sanlam.com.za. I am fine with my review on PeerSpot being published with my personal name as my opinion, without contact details or my company name.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.