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Mimecast Incydr Reviews

Vendor: Mimecast
4.5 out of 5
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What is Mimecast Incydr?

Mimecast Incydr offers a comprehensive data protection and recovery solution, ideal for organizations needing robust insider threat protection and regulatory compliance.

Get the Mimecast Incydr Buyer's Guide and find out what your peers are saying about Mimecast Incydr, Zscaler Zero Trust Exchange Platform, Varonis Platform and more!
Mimecast Incydr is the #24 ranked solution in top Data Loss Prevention (DLP) solutions. PeerSpot users give Mimecast Incydr an average rating of 9.0 out of 10. Mimecast Incydr is most commonly compared to Zscaler Zero Trust Exchange Platform: Mimecast Incydr vs Zscaler Zero Trust Exchange Platform. Mimecast Incydr is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 11% of all views.
Buyer's Guide
Mimecast Incydr
August 2025
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Mimecast Incydr mindshare

As of August 2025, the mindshare of Mimecast Incydr in the Data Loss Prevention (DLP) category stands at 2.1%, up from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Market Share Distribution
ProductMarket Share (%)
Mimecast Incydr2.1%
Microsoft Purview Data Loss Prevention13.6%
Forcepoint Data Loss Prevention9.5%
Other74.8%
Data Loss Prevention (DLP)

PeerResearch reports based on Mimecast Incydr reviews

TypeTitleDate
CategoryData Loss Prevention (DLP)Aug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonMimecast Incydr vs Microsoft Purview Data Loss PreventionAug 28, 2025Download
ComparisonMimecast Incydr vs Zscaler Zero Trust Exchange PlatformAug 28, 2025Download
ComparisonMimecast Incydr vs Symantec Data Loss PreventionAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
Zscaler Zero Trust Exchange Platform4.25.9%98%64 interviewsAdd to research
Varonis Platform4.15.9%92%14 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Mimecast Incydr offers efficient processor and bandwidth utilization and has a lightweight client. It provides seamless cross-platform deployment and continuous backup. Incydr features centralized administration, granular customization options, and an intuitive interface for end users and admins. It offers robust encryption, excellent customer support, and flexible storage options. Organizations appreciate its real-time monitoring capabilities and easy recovery process. Incydr supports legal hold functionalities and insider threat detection, providing visibility into employee activities, even in dispersed workforces.
  • "Risk factors can be adjusted for all intricate details."
  • "There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
  • "Code42 Next-Gen DLP is scalable."

Room for Improvement

Mimecast Incydr needs better reporting capabilities and removal of Java dependency. Users find the interface could be more intuitive, especially for non-tech savvy individuals. Cloud integration is challenging, while multi-user environment support is lacking. The backup process could benefit from more user control during initial setup. Improving server-specific features and download speeds and adding a mobile app would enhance usability. License management, flexibility in privileges, and simplifying cold storage access need attention.
  • "You can't always filter out data that you'd like to."
  • "In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
  • "What I think could be improved is how I get support."

ROI

Mimecast Incydr shows strong impact through improved efficiency, significant recovery savings, and peace of mind. Users highlight its affordability, ease of use, and security. The ability to quickly restore data is invaluable. It handles ransomware effectively, providing substantial time and cost savings while enhancing reliability. Users appreciate its ease in supporting legal compliance and detecting potential data risks. Mimecast Incydr enhances business continuity with seamless backup and restoration capabilities, securing substantial financial benefits in diverse scenarios.

Pricing

Mimecast Incydr is generally perceived as having flexible and competitive pricing, although some find it complex. The licensing model has shifted, with an emphasis on subscription-based plans, excluding perpetual licenses. It's suitable for enterprises with scalable options as companies grow, but may not cater well to small businesses due to a minimum user requirement. Users commend the transparency of pricing on the Mimecast website and appreciate the potential for negotiated discounts, especially for large-scale deployments.
  • "It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it...We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."
  • "The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."
  • "It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."

Popular Use Cases

Mimecast Incydr serves as a backup for HIPAA-related information and corporate data, aiding travelers who may experience lost or stolen laptops. Firms primarily employ it for data loss prevention and protection, focusing on unstructured data, access control, and discovery processes during legal actions. It supports data classification and identification, enabling communication between organizational parts. Erewhile known as CrashPlan, it assists in disaster recovery and continuity planning, utilized both on-premises and in cloud environments.

Service and Support

Mimecast Incydr's customer service is consistently praised for being fantastic, responsive, and professional, with staff who go above and beyond. Users highlight the technical support as efficient and knowledgeable, providing fast resolutions and engaging effectively. Many emphasize that both customer service and technical support maintain high standards, with timely responses through various channels. Overall, interactions with both teams are viewed as positive, making Mimecast Incydr's customer experience stand out against competitors.

Deployment

Users found Mimecast Incydr's initial setup to be straightforward and easy. Many described the process as simple, with installations taking minimal time and effort. Several utilized professional services or engineers for assistance, which further simplified the procedure. Some faced complexities due to specific organizational needs like custom solutions or multiple policies, but with the help of tech support or professional services, these were resolved smoothly. The deployment was efficient, highlighted by intuitive features and supportive documentation.

Scalability

Mimecast Incydr demonstrated strong scalability with minimal challenges. Users reported smooth expansion in various environments, including small offices and large enterprises. Licensing adjustments were straightforward, and cloud options alleviated bandwidth concerns. Deployments, both on-premises and cloud, accommodated growth easily. Many noted seamless addition of users and storage, reflecting a robust architecture. Customization and integration with existing infrastructure contributed to flexibility, satisfying diverse user needs without complications. Scalability was consistently praised, underscoring its adaptability.

Stability

Mimecast Incydr demonstrates robust stability, with many users reporting no issues. Occasional upgrade disturbances are quickly addressed through support. Some settings adjustments improve memory usage and stability. While minor connectivity interruptions occur, they usually resolve themselves. Users appreciate its reliability and find it seamless during updates and installations, attributing rare glitches to external factors. Stability is praised, with few disruptions over long-term usage, contributing to its reputation as a dependable service.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Mimecast Incydr Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business21
Midsize Enterprise19
Large Enterprise27
By reviewers
By visitors reading reviews
Company SizeCount
Small Business115
Midsize Enterprise57
Large Enterprise164
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
11%
Performing Arts
8%
University
6%
Financial Services Firm
6%
Educational Organization
5%
Non Profit
5%
Comms Service Provider
5%
Retailer
5%
Government
4%
Insurance Company
4%
Transportation Company
3%
Construction Company
3%
Outsourcing Company
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
3%
Media Company
2%
Healthcare Company
2%
Legal Firm
2%
Renewables & Environment Company
2%
Hospitality Company
2%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%
Marketing Services Firm
1%
Wholesaler/Distributor
1%
Logistics Company
1%
Aerospace/Defense Firm
1%

Compare Mimecast Incydr with alternative products

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Learn more about Mimecast Incydr

Mimecast Incydr provides a seamless experience across platforms with lightweight clients and centralized administration. It focuses on real-time monitoring, instant access to backups, strong encryption, and customizable risk scoring. This ensures data protection against insider threats while promoting ease of use and low system overhead. Although improvements are possible in areas like Java dependency reduction, GUI design, cloud storage integration, and comprehensive reporting, Mimecast Incydr remains valuable for data classification, legal discovery, and identity management, especially for large environments handling classified information.

What key features does Mimecast Incydr offer?
  • Lightweight Clients: Ensures minimal system impact
  • Version Backups: Keeps data secure with historical availability
  • Seamless Data Recovery: Provides instant access to critical data
  • Multi-Platform Compatibility: Operates across diverse systems
  • Strong Encryption: Protects sensitive information
  • Customizable Risk Scoring: Tailors threat assessment to needs
  • Flexible Storage Options: Supports continuous backup capabilities
What benefits or ROI should be considered?
  • Ease of Use: Simplifies deployment and management
  • Regulatory Compliance: Aids adherence to industry standards
  • Centralized Administration: Streamlines management processes
  • Low System Overhead: Minimizes resource consumption
  • Real-Time Monitoring: Facilitates prompt threat response

Mimecast Incydr is leveraged across industries for data leakage protection and egress solution integration. It supports HIPAA-compliant backups and peer-to-peer data management, proving invaluable for corporate data protection and traveling employees facing data loss risks. Its application in legal data discovery and disaster recovery planning enhances its relevance for IT administrators and compliance officers managing data-intensive operations.

Mimecast Incydr was previously known as Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore.

Mimecast Incydr customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.

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Product Categories

Product Categories
Data Loss Prevention (DLP)

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Mimecast Incydr Reviews Summary
Author infoRatingReview Summary
Director, Cybersecurity Consulting at a tech services company with 51-200 employees5.0No summary available
Incident Response Officer at a educational organization with 1,001-5,000 employees3.5I reviewed Code42 Incydr for its data leakage protection capabilities in large environments. Its extensive risk-scoring system allows granular customization, though improvements are needed for better support of data at rest and a content-specific approach.
Owner5.0No summary available
Chief Architect - Ethical Hacker at a tech services company with 1-10 employees4.5No summary available
CrashPlanPROe Application Manager at SIL International4.5No summary available
Owner1.5No summary available
Research IT Support Specialist at a tech vendor5.0No summary available
System Administrator III at a university4.5No summary available