Service and Support
Check Point SandBlast Network's customer service and support are generally satisfactory, with diverse experiences reported. Many find the assistance prompt and effective, yet some face delays and wish for more specific technical support areas. Responses are varied, ranging from fast and helpful to occasionally slow, requiring escalations. Users appreciate the knowledgeable support, though improvements in response time and documentation clarity are desired. Diamond partners benefit from quick, dedicated help, enhancing the experience.
Deployment
Many users found Check Point SandBlast Network's initial setup straightforward and simple, especially with cloud integration. Experienced users appreciated its intuitive configuration. In cases involving new deployments or migrations, some encountered complexities due to issues like configuration challenges and patch requirements. Experienced engineers had a smoother experience, while less experienced ones found it more challenging. Complexity often depended on specific environments and use cases, but users generally saw it as user-friendly with straightforward deployment.
Scalability
Check Point SandBlast Network is highly scalable, supporting a vast number of endpoints and users. It effectively integrates different devices, with positive feedback from various organizations. Cloud-based scalability is robust, while on-premises scalability involves adding appliances. Larger enterprises might face resource intensity issues, yet mid-sized companies report good performance. While some challenges exist for larger setups, the Maestro option enhances flexibility. The architecture allows seamless resource expansion, meeting users' current and future demands effectively. It is particularly suitable for mid-sized entities, offering strong load balancing and redundancy capabilities.
Stability
Opinions on Check Point SandBlast Network's stability vary. Some users report consistent stability with no downtime or issues, while others mention occasional outages and performance concerns. Several note high resource usage. Despite a few having configuration and portal access issues, many find it reliable and well-integrated, experiencing minimal crashes or disruptions. Although some observe minor bugs, support teams are found effective in resolving them. SandBlast Network is rated favorably for stability.