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HCL Connections vs Liferay Digital Experience Platform vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Corporate Portals (Enterprise Information Portals)
Web Content Management
Enterprise Social Software
 

Featured Reviews

Hasnain Zahid - PeerSpot reviewer
A stable tool useful to manage marketing-related activities
Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.
Bhavin Panchani - PeerSpot reviewer
Offers integration capabilities that are very easy to use
My company has 20 people who work on the product. I know that my company has around seven customers who use the tool. I recommend the product depending on the use cases of the person who wants to buy it. If your use case is to develop a public site, customer portal, self-service, or intranet, I would say that you should go for the Liferay Digital Experience Platform. If your use cases are related to e-commerce, you need to evaluate your use cases against Liferay Digital Experience Platform, and you can use it if you find it to be a good fit. Otherwise, you should search for other platforms.
Aryan Singh1 - PeerSpot reviewer
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The most valuable feature is the Activity flow that is used to catch new activities."
"I think that it could be interesting to expand the eCommerce capabilities to the B2C sector."
"We chose Liferay because it is open-source and that we can make any number of users apply, register into the system and use the system, as opposed to other solutions where the cost is based on user licenses. This is one of the most attractive features."
"The look and feel and the user interface are great."
"It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window."
"The integration capabilities of the product are super easy to use."
"Manageability is very good and probably the most valuable part of a tool of this type. There is a little more of a learning curve than you have with a simple tool, but a business user can learn to manage the system as an administrator very easily."
"The solution is easy to install."
"The web/mobile/portal integration was one of the features that we found most valuable, primarily because it reduced our development time."
"A full-featured collaboration tool that is as easy to use as Facebook."
"The product was easy to use."
"Storage is the best thing about the solution."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
 

Cons

"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."
"It could have better built-in integration with a wider variety of extensions out-of-the-box."
"The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
"Social area and capabilities need improvement."
"The integration and configuration need to be simplified."
"It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive."
"The plugins should be more affordable."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"There needs to be a restriction on who can download content."
"The implementation could be made easier."
"The product should allow users to assign tasks and automate processes."
"The conferencing feature does not work well with multiple parties or locations."
 

Pricing and Cost Advice

Information not available
"It is a bit expensive."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"Licensing costs can be very expensive."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"The regular package costs us $4 per user per month."
"The solution seemed expensive to me."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
21%
Media Company
9%
Real Estate/Law Firm
8%
Financial Services Firm
21%
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
5%
Financial Services Firm
14%
Computer Software Company
12%
Comms Service Provider
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HCL Connections?
Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.
What needs improvement with HCL Connections?
The support is an area where the product can improve. My company faces some support-related issues because whenever w...
What is your primary use case for HCL Connections?
I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to...
What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital e...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as...
What do you like most about Workplace by Facebook?
The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on Whats...
 

Also Known As

IBM Connections, Lotus Connections
Liferay DXP
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: April 2025.
850,349 professionals have used our research since 2012.