IT Support Specialist at a real estate/law firm with 1,001-5,000 employees
Real User
Jul 5, 2020
Right now, our challenge is that we don't have the support we need, and based on the requirements we have, there are some audits and it turns out that the AppInternals agent is causing false trafficking issues. We could not update the server requirements on the version we have right now, due to the support. It would be great if the solution could offer fixed bundles and more features.
Network Security Engineer at a tech services company with 11-50 employees
Real User
Oct 13, 2019
I would like to see an improvement in the investigation. Sometimes one has some issues or something like an error that needs to be investigated to take appropriate action. But I have found a server error that I can't seem to move. I also think the support could be better. They weren't very helpful when I had a problem.
Find out what your peers are saying about Riverbed, Splunk, Dynatrace and others in Application Performance Monitoring (APM) and Observability. Updated: January 2026.
Application Performance Monitoring (APM) and Observability help improve the efficiency of applications by providing visibility and insights into system performance.
Application Performance Monitoring and Observability involve tracking and analyzing the performance of applications and infrastructure. APM focuses on detecting and diagnosing performance issues, while Observability emphasizes gaining insight into the internal state of systems. By combining these approaches, IT teams can ensure...
Right now, our challenge is that we don't have the support we need, and based on the requirements we have, there are some audits and it turns out that the AppInternals agent is causing false trafficking issues. We could not update the server requirements on the version we have right now, due to the support. It would be great if the solution could offer fixed bundles and more features.
I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now.
I would like to see an improvement in the investigation. Sometimes one has some issues or something like an error that needs to be investigated to take appropriate action. But I have found a server error that I can't seem to move. I also think the support could be better. They weren't very helpful when I had a problem.