Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
  • 2

What needs improvement with Huawei eSight?

Please share with the community what you think needs improvement with Huawei eSight.

What are its weaknesses? What would you like to see changed in a future version?

PeerSpot user
6 Answers
dkusma - PeerSpot reviewer
Computer Engineer at a comms service provider with 501-1,000 employees
Real User
Top 5Leaderboard
Oct 4, 2022

If you need to monitor for Cisco or other switches, then they are not so effective enough. Huawei eSight is better for Huawei infrastructure. It is not a very flexible product. We cannot change much from our side. It's just not very customizable. Support could be better. The documentation isn't ideal. And the issue with that is we can't troubleshoot anything ourselves. We need support in order to handle any issues. It's annoying that we are so helpless when a problem arises. We'd like to see more integration with other products. Right now, if we are also using Juniper or Cisco, and they add a feature, we need to figure out how to integrate everything within eSight and send requests to get help.

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Regional IT Correspondent, Center-Sud-Est at a tech vendor with 51-200 employees
Real User
Top 20
Mar 20, 2022

The price could be less costly.

General Manager at a insurance company with 201-500 employees
Real User
Dec 20, 2021

Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting.

Solutions Architect at a tech services company with 11-50 employees
Real User
Top 10
Apr 27, 2021

In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices. They can simplify that part. It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices.

Sr. Tech. Consultant - Network at a tech services company with 51-200 employees
Nov 11, 2020

eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved.

Solution Manager at a tech services company with 501-1,000 employees
Real User
Oct 22, 2019

The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated. The solution could offer better integration with other products.

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Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
Nov 16, 2021
Hi @Sachin Nagpal, @Jose Antonio Rivera Mora and@reviewer1253904, Are you able to assist your peer here?  Thanks
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Oct 4, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 4 answers
Sr. Tech. Consultant - Network at a tech services company with 51-200 employees
Nov 11, 2020
Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments.
Solutions Architect at a tech services company with 11-50 employees
Apr 27, 2021
Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing.
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