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Sam M Cohen

  • Lead Consultant, Owner and Founder at a tech consulting company with self employed
  • Has 10+ Years Of Experience
Badges
55 Points7 Years
User Activity
Over 4 years ago
Mitigation is pre-emptive. Remediation is reactive. Others have provided excellent examples Mitigation is the implementation of RAID storage.  Remediation is the recovery of a failed disk.  Both may be needed over the lifecycle, but the level of effort for remediation is…
Almost 6 years ago
Impact - number of people - my recommendation • one individual• multiple individuals, same location OR LOB/department• multiple locations or departments Urgency• tracked by CI/Service, defining the business importance of the identified CI or service Priority - a matrix…
Almost 6 years ago
That's a big question First and foremost, do you have a defined process(es)? Will you be expanding into other processes? What is your service-support model - internal/MSP? Can that team use the product? Are you looking at ITIL as your framework? Do/will you have…
Experience
About me
Certifications
  • ITIL Foundations - Incident
  • Problem
  • Change
  • Configuration (CMDB)
  • Asset; Service Desk Certified Energy Manager (CEM)
Employers

Amicus Therapeutics (Consultant - Disaster Recovery (DR) Specialist)

Wiley Publishing (Consultant - Enterprise Disaster Recovery Lead)

XRG1 LLC (Lead Consultant, Owner and Founder)

Marsh & McLennan Companies (Global Enterprise IT Service Management Tools Manager)

Mercer Consulting (Manager - Global Investment Consulting Systems)

Other

Education

Drexel University · Philadelphia
BS in Electrical Engineering, with Honors (4th)
Eta Kappa Nu, Phi Kappa Phi, Tau Beta Pi

University of Pennsylvania · Philadelphia
Fellowship Public Policy Analysis
Curricula: Energy Management & Policy