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Khaled Mostafa Gaafar

  • ITSM & Project Management Consultant at a tech services company with 11-50 employees
  • Has 10+ Years Of Experience
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20 Points6 Years
User Activity
Over 4 years ago
Answered a question: What is the best lightweight ticketing system with superior communication options for an educational organization?
You can have a look on it on the following link  http://beta.servicedeskplusmsp...
Over 4 years ago
Answered a question: What is the best lightweight ticketing system with superior communication options for an educational organization?
I would recommend ManageEngine ServiceDesk Plus 
Over 6 years ago
Contributed a review of SCSM: Good technical support and integration capabilities but it needs to be easier to create custom reports
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SCSM Logo
Over 6 years ago
SCSM
Good technical support and integration capabilities but it needs to be easier to create custom reports
Answers
Over 4 years ago
Help Desk Software
What is the best lightweight ticketing system with superior communication options for an educational organization?
Over 4 years ago
Help Desk Software
What is the best lightweight ticketing system with superior communication options for an educational organization?