WatchGuard Application Control Reviews

WatchGuard Application Control offers a flexible pricing model based on user numbers, with several licensing options available. Many users are satisfied with the costs, rating it between six to nine out of ten, noting it as neither too expensive nor too low. Some find it pricier with expenses increasing over time and additional costs after three years. Options for large or small subscriptions exist, allowing adjustments to specific business needs.

• "Over the years, the costs have increased, especially since I cater to very small businesses."
• "Its cost is okay. It is not too expensive, not too low. I would rate it a nine out of ten in terms of pricing."
• "The licensing model for WatchGuard Application Control is based on the number of users. WatchGuard Application Control also has licensing models with several features."

WatchGuard Application Control is primarily used for protection, traffic management, and blocking unwanted applications. Users adjust bandwidth for specific services like VoIP and Skype, control applications accessing network locations, and enhance network security by restricting unknown applications for zero-trust attack prevention. It serves both on-premises deployments and managed service providers, protecting internet connections and digital assets. Application Control is essential for users who manage network and application access for themselves and their clients.

WatchGuard Application Control customer service and support receive high marks for being prompt, friendly, and responsive. Most users enjoy satisfactory assistance. Initially, regional time differences caused delays, but 24-hour global support now mitigates this issue. When complex issues arise, users occasionally experience longer wait times due to time zone challenges when contacting Seattle. Despite this, WatchGuard's timely responses, typically within twelve to forty-eight hours, and technical expertise earn positive feedback across different regions.

Many found WatchGuard Application Control's initial setup straightforward and easy if familiar with its UI. Some highlighted the need for tuning to prevent unnecessary blocks, while setup duration varied, influenced by deployment scale and complexity. Transitioning to the cloud took longer for a few, but simplifying configurations was generally achieved by selecting categories and managing bandwidth. Teams commonly handled the process internally, typically requiring up to three personnel over a few hours or days.

WatchGuard Application Control is highly scalable within predefined limits. Departments have tailored configurations, and categories can be edited but not added independently. Approximately 400 users, including different departments, utilize it effectively. Its scalability is rated around nine out of ten by users, adapting well to various environments. Users appreciate the ability to handle configurations for specific needs, though increased demand or specific user requests might create challenges.

WatchGuard Application Control is praised for its strong reliability and stability. Users report no significant bugs, glitches, or crashes. Regular tuning is necessary to accommodate new applications, and a precautionary annual reboot is practiced. Stability ratings range from nine to ten out of ten. Several users confirm zero hardware failures, indicating consistent performance despite everyday usage in multiple settings. Reliable and stable, it meets the daily operational needs of organizations efficiently.