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Trend Micro Apex One Pros

HN
IT Administrator at a retailer with 501-1,000 employees
The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas.
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Abbasi Poonawala - PeerSpot reviewer
User at a financial services firm with 10,001+ employees
The initial setup was very straightforward.
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Sikendra Jena - PeerSpot reviewer
Technical Lead Specialist at Hitachi Systems, Ltd.
The solution is very simple to use and easy to deploy.
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Buyer's Guide
Trend Micro Apex One
July 2022
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
622,949 professionals have used our research since 2012.
reviewer1578687 - PeerSpot reviewer
User at South State Bank
We really like the ability to have different policies to keep servers and endpoints unique to their own policy.
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PB
Head of IT Department at a maritime company with 5,001-10,000 employees
Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features.
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NA
IT Manger at a engineering company with 501-1,000 employees
The initial setup is pretty straightforward.
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SN
General Manager at a tech services company with 11-50 employees
They have a wide range of products, including a couple for virtual patching, which is very important.
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Sergey Apostolov - PeerSpot reviewer
Network Security Engineer at S&T Bulgaria
We've found the technical support to be very helpful overall.
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BobenGeorge - PeerSpot reviewer
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
We have found the reports to be most valuable.
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Sumanth Reddy - PeerSpot reviewer
Solutions Engineer at a tech services company with 11-50 employees
Its ability to detect ransomware and malware is the most valuable. Its protection is also good.
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Trend Micro Apex One Cons

HN
IT Administrator at a retailer with 501-1,000 employees
We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late.
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Abbasi Poonawala - PeerSpot reviewer
User at a financial services firm with 10,001+ employees
They should include easy-to-use connectors to make it easier to connect to SIEM.
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Sikendra Jena - PeerSpot reviewer
Technical Lead Specialist at Hitachi Systems, Ltd.
The integration capabilities of the solution could be improved.
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Buyer's Guide
Trend Micro Apex One
July 2022
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
622,949 professionals have used our research since 2012.
reviewer1578687 - PeerSpot reviewer
User at South State Bank
I'd like to see the different interface components combined into one, or be allowed to get to the agent management portion without having to log into the main console.
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PB
Head of IT Department at a maritime company with 5,001-10,000 employees
If certain alerts could be translated into day-to-day English with some action plans, a few points, what to do, and how to do it, that would help me personally as IT Manager. They have some recommendations regarding the vulnerability of the endpoint. They take you to some very technical information and if you are not a security engineer or security-trained you might not understand what they're talking about. We are a small company and it would benefit if things were explained better, we cannot afford a dedicated Trend Micro Apex One engineer.
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NA
IT Manger at a engineering company with 501-1,000 employees
We have found that this product is a bit heavy on the endpoints.
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SN
General Manager at a tech services company with 11-50 employees
I would like to see the initial setup simplified to make it less complicated, and the price reduced.
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Sergey Apostolov - PeerSpot reviewer
Network Security Engineer at S&T Bulgaria
The solution should adjust its pricing for the smaller market we are in.
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BobenGeorge - PeerSpot reviewer
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Whether the license is monthly or annual depends on the deal of the company.
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Sumanth Reddy - PeerSpot reviewer
Solutions Engineer at a tech services company with 11-50 employees
The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud. Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution. They should also insert sandbox analysis in Apex One.
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Buyer's Guide
Trend Micro Apex One
July 2022
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
622,949 professionals have used our research since 2012.