ThreatLocker Zero Trust Endpoint Protection Platform pros and cons

Name: ThreatLocker Zero Trust Endpoint Protection Platform
Brand: ThreatLocker
Rating: 4.6 (40 reviews)

Vendor: ThreatLocker

4.6 out of 5

40 reviews
97% willing to recommend

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Pros & Cons summary

ThreatLocker Zero Trust Endpoint Protection Platform excels with application control, ringfencing, and selective elevation, blocking unauthorized applications and providing granular user activity visibility. Praised for customer service and its default-blocking Zero Trust approach, it prevents unauthorized access. Improvements could include flexible training options, faster support response, PSA system integration, and custom rule creation for unsignable software. Some clients find adding applications to the allowlist overwhelming.

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Prominent pros & cons

PROS

ThreatLocker Zero Trust Endpoint Protection Platform offers comprehensive application control, ensuring unauthorized applications are blocked effectively and minimizing potential threats.

The platform's ringfencing and elevation features provide detailed control, allowing individual processes to be elevated to admin privileges without granting full user rights.

ThreatLocker's Allowlisting functionality enables precise management of application whitelists, enhancing security by preventing unauthorized software installations.

The integration of unified alerts and notifications assists users in quickly addressing issues and maintaining robust security measures.

The Cyber Hero program and customer service are highly rated, providing continuous support and ensuring efficient deployment of security features.

CONS

When new policies are pushed out, ThreatLocker Zero Trust Endpoint Protection Platform does not stagger the updates across devices, potentially causing network congestion.

Software developers face difficulties with categorizing or whitelisting custom applications due to the absence of digital signatures, necessitating manual rule creation.

The reporting system in ThreatLocker Zero Trust Endpoint Protection Platform could benefit from improvements, such as enhanced customization options for reports.

Integrating ThreatLocker Zero Trust Endpoint Protection Platform into existing PSA systems more seamlessly could streamline approval processes.

Learning mode in ThreatLocker Zero Trust Endpoint Protection Platform is too easily accessible, leading technicians to rely on it instead of manually creating policy controls.

ThreatLocker Zero Trust Endpoint Protection Platform Pros review quotes

John Kistler

Business Owner at J&B Technologies, Ltd.

Mar 1, 2023

Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it.