We use Splunk for onboarding updates, dashboards, application monitoring, and insights.
We are using it for event management. We don't have that much exposure on the security side.
It is very easy to use logs and create dashboards. You can define extractions for specific exceptions. Splunk can extract historical data and process upcoming data in real-time. You can easily modify, update, or edit extraction rules as needed. Additionally, you can create custom knowledge objects at any time. The platform allows you to restrict user access based on permissions. Even regular users can create reports and dashboards for their workflows.
Splunk Enterprise Platform needs some improvement. For instance, the dashboard sizing and customization options could be enhanced. There seems to be a limitation in adjusting the size of individual panels within a dashboard. This can be frustrating when comparing data across different panels, as users are forced to scroll continuously. Additionally, while Splunk offers some new features like student dashboards, modifying these dashboards requires a level of JavaScript expertise that not all users possess. Providing more user-friendly options for customization, such as adjusting colors and fonts directly from the user interface, could greatly improve the user experience.
Moreover, for users transitioning from other monitoring tools like Dynatrace, the interface may feel less intuitive and more cumbersome. Offering more intuitive visualization options and simplifying the customization process could bridge this gap and make Splunk more accessible to a wider range of users.
I have been using Splunk Enterprise Platform for seven years. We are using V9.0.4.1 of the solution.
The product is stable. I rate the solution’s stability a nine out of ten.
I've encountered numerous issues and challenges, but I've managed to overcome them. I rely on the Splunk community to find solutions whenever I face difficulties. I want to fully engage with the platform and be active in its development, but sometimes, I struggle to find the right resources or support.
The initial setup is easy.
Splunk Enterprise Platform can seem a bit costly compared to their five-year plans. There's a need to provide options, such as offering a free license for up to ten GB of data or a limited-time test and development license at no cost. For instance, if a company purchases a one-year product license, it could receive additional test and development licenses for free, up to a certain data limit. While there would naturally be some restrictions, such as limitations on certain features or functionalities, offering these options could encourage more people to adopt Splunk for their needs. Many individuals and stakeholders hesitate due to Splunk's perceived high costs when considering the additional expenses for enterprise support, operational support, and device licenses. Introducing more flexible licensing options could alleviate these concerns and attract more users to the platform, benefiting both Splunk and its customers.
Our experience with the Splunk Enterprise Platform has been positive regarding administration and development. However, there are some concerns regarding visualization. Despite our team's proficiency in activating and completing tasks, the dashboard's complexity has decreased user satisfaction. Many users find the visualization lacking when viewing multiple panels simultaneously. They express difficulty in navigating the UI and feel uncomfortable with it. Addressing these concerns would enhance the overall user experience from end to end.
Overall, I rate the solution a nine out of ten.