SAP NetWeaver Business Warehouse OverviewUNIXBusinessApplication

SAP NetWeaver Business Warehouse is the #17 ranked solution in top Data Warehouse tools. PeerSpot users give SAP NetWeaver Business Warehouse an average rating of 7.0 out of 10. SAP NetWeaver Business Warehouse is most commonly compared to SAP BW4HANA: SAP NetWeaver Business Warehouse vs SAP BW4HANA. SAP NetWeaver Business Warehouse is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 24% of all views.
Buyer's Guide

Download the Data Warehouse Buyer's Guide including reviews and more. Updated: November 2022

What is SAP NetWeaver Business Warehouse?
With NetWeaver Business Warehouse, you can quickly Capture, store, and consolidate your vital information with our real-time data warehouse platform. Tightly integrate your warehousing capabilities for a single version of the truth, decision-ready business intelligence, and accelerated operations.

SAP NetWeaver Business Warehouse was previously known as NetWeaver Business Warehouse, NetWeaver BusinessObjects Warehouse.

SAP NetWeaver Business Warehouse Customers
EMC Corporation, Takisada-Osaka Co. Ltd., Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Magazine zum Globus (Migros Group)
SAP NetWeaver Business Warehouse Video

Archived SAP NetWeaver Business Warehouse Reviews (more than two years old)

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Jose A.Santos - PeerSpot reviewer
Head of SAP Business Intelligence at a manufacturing company with 1,001-5,000 employees
Real User
Data analysis in a centralized location that can be viewed before sharing
Pros and Cons
  • "It provides us with proof of data, we can centralize all of the information, check it, and then provide the information to our users."
  • "It is difficult when your native language is not English. It is difficult for us to explain our issue and also difficult for the technical team to explain a resolution to us."

What is our primary use case?

The primary use case of this solution is for reporting and data analysis for the business areas.

How has it helped my organization?

We're using it to have a consolidated and centralized data access point on which we build the data models and queries that are then distributed and consumed on the SAP BO solution (Webi reports and ad-hoc reports in Analysis for Office).

What is most valuable?

Data cleansed and harmonization. It provides us with proof of data, we can centralize all of the information, check it, and then provide the information to our users.

What needs improvement?

Technical support can improve by providing support in different languages. Sometimes, both customers and support are not English native-speaking people and the issue/resolution can be misunderstood.

Buyer's Guide
Data Warehouse
November 2022
Find out what your peers are saying about SAP, Microsoft, Teradata and others in Data Warehouse. Updated: November 2022.
655,113 professionals have used our research since 2012.

For how long have I used the solution?

We have been using SAP NetWeaver Business Warehouse for three years.

What do I think about the stability of the solution?

This solution is much more stable now that it is powered by HANA and the performance has improved a lot.

Also, the critical issues that they had in the past are all gone.

What do I think about the scalability of the solution?

This solution is scalable.

We have thirty to forty users.

How are customer service and support?

The technical support is helpful, but at times it could be better. It is difficult when your native language is not English. It is difficult for us to explain our issue and also difficult for the technical team to explain a resolution to us.

Which solution did I use previously and why did I switch?

Previously we did not use another solution, we have always worked with SAP.

How was the initial setup?

It depends on the area we're building the data models. Some are easier than others. For some setups, we can use the straightforward BI content and take advantage of the templates provided.

What about the implementation team?

Normally we do not use a vendor or integrator to implement this solution. We only use a third-party if it is requested.

Which other solutions did I evaluate?

No.

What other advice do I have?

I was successful in connecting MS-PowerBI to the Business Warehouse.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jose A.Santos - PeerSpot reviewer
Jose A.SantosHead of SAP Business Intelligence at a manufacturing company with 1,001-5,000 employees
Real User

.

it_user1011843 - PeerSpot reviewer
Business Intelligence Manager at a tech services company with 1,001-5,000 employees
Real User
Robust, powerful and efficient, providing good data management in our system
Pros and Cons
  • "A robust and efficient product."
  • "Design and modeling could be simplified."

What is our primary use case?

We have around 30-35 distant BI applications related to value sources in our company, about a third come from SAP; different modules such as HR, accounting, and finance. The remainder are connected to a relational database application specific to airlines, and we lock the information from these external systems, the data stage and also LBW. I'm the business intelligence manager and in my previous company we were partners with SAP, but in this company we're customers. 

What is most valuable?

This is a very robust and efficient product. It's very powerful, in particular when it comes to data management in the SAP system. Time changing dimensions is one of the most interesting features that a business would use.

What needs improvement?

The solution could be improved by simplifying the modeling and the design. We're faced with too many options and too many object types. It could also be more user friendly as a programming language. The product could include more integration with the work bench and integration with Python would be very useful.

In the next release, I'd like to see more interaction with devices - tablets and mobile phones.  It could be a lot more efficient than it is now. At the same time, there could also be improvement in terms of reporting, particularly in terms of administration and monitoring.

For how long have I used the solution?

I've been using this solution for 12 years.

What do I think about the stability of the solution?

The stability is really good and we also maintain the system. I would require probably a team of three as a minimum. Currently, we are a bit under-staffed but I think two or three would be enough to maintain a bare minimum of the business contents.

What do I think about the scalability of the solution?

This is a scalable solution and it can be done quite easily. The product is suitable for medium to large size companies. Currently we have around 200 users connecting daily on this system. It would probably be a large investment for a small company.

How are customer service and technical support?

Technical support has improved over the years. We get a good flow of regular information although it can be difficult keeping up with it all. Our support people are in India and they are pretty good. Sometimes we do need to make escalations. 

Which solution did I use previously and why did I switch?

The main difference I've seen between products is the robustness and principle validation and the permission to production, which is very much under our control. It can add complexity and make things a little cumbersome like with SAP but it's also a guarantee of readability and strength. You have to weigh up complexity against more user friendly systems which are prone to mistakes. 

How was the initial setup?

To have a very rapid proof of concept would take two or three weeks, it's pretty straightforward. For the deployment, I was assisted by a system administrator who was also trained and skillful with administrative set up. It was the two of us with an external consultant. 

What other advice do I have?

My advice regarding SAP would be to build on top of the business content first and to push a maximum of availability there before looking to make adjustments for business needs. There is a lot of content and standard queries, many of which are unknown by the business before deployment. People think immediately about what they want instead of looking at what they are. It's worth exploring what's in the box because it covers a lot of business requirements. 

I would rate this solution an eight out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Data Warehouse
November 2022
Find out what your peers are saying about SAP, Microsoft, Teradata and others in Data Warehouse. Updated: November 2022.
655,113 professionals have used our research since 2012.
PeerSpot user
Asst. Senior IT Manager at a retailer with 5,001-10,000 employees
Real User
A powerful, feature-rich enterprise solution for business warehousing
Pros and Cons
  • "It's an excellent over-all tool for managers to analyze their business."
  • "The program is difficult to learn to use"

What is our primary use case?

We are an automotive dealer for Toyota, Lexus, Kia, Ford and several other reputed brands.. We use this solution for providing MIS reports and information to the Service department . 

How has it helped my organization?

It has helped our Service nanagement analyse information across various key performance indices quickly.

What is most valuable?

There are several features in the product that we use all the time and find very valuable. Data modelling and ETL (Extract, Transform and Load)  features are quite extensive in SAP NetWeaver Business Warehouse. We use SAP Business Explorer (BEx) tools for creating reports.  The BEx Query and Web template are then published on the SAP Enterprise portal.

There are valuable tools in the product. The feature set is pretty robust. BEx Queries published on the SAP Enterprise Portal have excellent features for horizontal drill down, vertical drill down, creating bookmarks and filters.  It works with convenient drag-and-drop functionality. It is easy to add and remove key figures. It's an excellent over-all tool for managers to analyze their business.

What needs improvement?

 People using SAP BW have to undergo some training to be able to use the product. Complexity can be reduced and could be made a bit more user-friendly. Wizards could be introduced to assist in data modelling and creating data flows.

SAP are constantly  improving the product and adding new features. In next releases SAP have already made things simpler enabling data flows to be copied. 

For how long have I used the solution?

We have been using the product for around nine years.

What do I think about the stability of the solution?

The product is very stable. Our Process chains which are scheduled execute as expected. Portal reports too have no stability issues. In case any assistance is required SAP have excellent global support. With BI 7, there's no issue we have with stability.

What do I think about the scalability of the solution?

The product is quite scalable. They have a broad range of products for companies who want to upgrade or start smaller. There are multiple tools and other products. So, depending on the users' requirement, there's no shortage of products available to scale up. 

We currently have about 500 users and we have long-term plans to increase users. We get requirements for new employees and people who are transferred from one function or from one branch to another.

We scale up as per requirements.

How are customer service and technical support?

The technical support from SAP is good. If we have any problems, we can use their ticketing system and they're able to call. They login to the system and they look into it, and they send whatever they determine that we need. We don't have any great problems.

Which solution did I use previously and why did I switch?

Previously, we were using IBM tools for reporting. But these were not analytical tools. It was a programming language which we used it to develop reports. It did not have these analytical features that BW has like drilling down or across.

How was the initial setup?

The deployment was a big project, so the initial deployment took a long time to roll out as per our first blueprint. It took almost a year and a half. There were several issues we faced in the first year and we continued to have some trouble for the first couple of years mainly due to a skill shortage.  We gradually gained some skills and experience on the product and things became better as time went on.

What about the implementation team?

We had an implementation partner. BW was implemented  after SAP Dealer Business Management. The vendor had necessary level of expertise.

We also require time for maintenance. Currently, we have a monthly and weekly schedule.  Maintenance activities like Change log deletion, deletion of Persistent Staging area tables and compression of requests in cubes are automated. Periodically we get requests for enhancements or new report development . We also periodically do some  fine-tuning of aggregates  to improve report performance. 

What's my experience with pricing, setup cost, and licensing?

We already have SAP Dealer  business management and whenever a new user comes on the system, we have to pay an additional licensing cost. But for the same user ID on the Enterprise Portal  there's no additional licensing fee.

Which other solutions did I evaluate?

We did evaluate other options before the company decided to choose SAP.

They looked at Oracle besides other dealer management  products.

We also considered development of a custom solution in .Net. Finally, we chose SAP Dealer Business Management and SAP BW for reporting.  It was an all-in-one solution and that's why we adopted it.

What other advice do I have?

New users will go on to probably S/4 HANA (SAP high-performance analytic appliance). Because SAP has come out with a variety of products the business choice depends on the size of the company, the number of users, strategy, etcetra.Businesses intending to go to the cloud can now consider  SAP analytics cloud solution also. 

But whether it's a small, medium, or large company, SAP has solutions for everyone. It depends then on the business strategy of the company, what the IT strategy is, and then the company's plans for growth. For example, they have to account for how many users they plan to have over the next few years. They have to be clear on how much they are willing to invest in the solution. 

It also makes a difference if they want to analyze big data or not and what future plans are.

On a scale from one to 10, I would you rate this product about 8.5 to 9.  

SAP has already improved with S/4 HANA, SAP Leonardo, and they've got several features in all those products that are much better.They have got Business Objects suite. They have upgraded visual intelligence, and a lot of other features like the digital storyboard, and the geospatial features. The new versions have already got a lot of things.

SAP keeps innovating. Every few months, they come out with something new. Companies need to assess what they would like to go in for.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohamed-Nabih - PeerSpot reviewer
I.T. Manager at Egypt Foods group
Real User
Powerful solution with good security and audit procedure features
Pros and Cons
  • "The security and audit procedures are the most valuable features."
  • "I think more integration with other applications would be perfect."

What is our primary use case?

I'm an IT manager and my use case is implementing MSAP 4800 in my company. It's an FMCG company and we have 2,000 callers and sales representatives and we implement all the models. The product is being used by about 80% of our employees. Our plan is to increase usage and we're about to change the management procedures to convince our employees to use it as a primary tool for all work production. 

What is most valuable?

The security and audit procedures are the most valuable features.

What needs improvement?

I think more integration with other applications would be perfect.

For how long have I used the solution?

I've been using SAP NetWeaver Business for about eight years.

What do I think about the stability of the solution?

The product is very stable and solid.

What do I think about the scalability of the solution?

The product is scalable and very powerful. 

How are customer service and technical support?

I have my core team in the company and second level support through SAP partners and then the SAP company is our third level of support. We do our own escalation but if we can't do it ourselves, it's done by the partner and if they can't do it, SAP gets involved. We have about six people in the team who deal with deployment and maintenance. 

Which solution did I use previously and why did I switch?

Prior to implementing SAP, I used some local ERPs but finally, I found this to be the most powerful platform. So I switched from local ERPs to the SAP.

How was the initial setup?

I recall that the initial setup had some complexity. We failed in one implementation and we succeeded in another one in 2015. We hired a professional consulting company to implement for us.

What's my experience with pricing, setup cost, and licensing?

I think the product is a little bit expensive and there are additional costs above the standard licensing base which we pay extra for. 

What other advice do I have?

My advice is to follow the best practices without making amendments or changing more than 20% in the SAP environment. Following procedures and best practices adds value to the company because the ERP comes to the company to change the procedures. The attitude would be anyone choosing the ERP must follow the best practice and stick to the SAP rules.

We had the product deployed on-premises but nowadays I'm doing assisted recovery work, so we have moved to AWS cloud. 

I would rate this product a 10 out of 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Asst. Senior IT Manager at a retailer with 5,001-10,000 employees
Real User
ETL is valuable but more standard extractors could be developed to avoid the need to develop custom ones

What is our primary use case?

The primary use case is for the Vehicle Service function. Service users of the BW solution are able to view and analyse vehicle service information by slicing and dicing data across Time periods, Regions, Sub regions, Branches,  Plants, Vehicle types, vehicle models, customer groups, etc.

How has it helped my organization?

Queries based on the Data warehouse have enabled the Service department of the organization analyze data deeply and get insights into daily inflow and revenue as well as analyze data over time periods, various models, model years, by customer segment, etc. Reports generated from BW have helped immensely in providing inputs for the Annual Business Plan.

What is most valuable?

Data warehousing capabilities, ETL features, automation of data loads, cell calculation, Start and End routines. Cell calculation features have enabled  us to generate MIS reports with complex logic.

What needs improvement?

More standard extractors could be developed to avoid the need to develop custom extractors. Process to upgrade to latest versions of BW could be simplified. SAP has already taken steps in that direction.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We did not have any issues with stability.

What do I think about the scalability of the solution?

We did have issues which were due to lack of in house expertise in performance optimization for increased volumes of data.

How are customer service and technical support?

Customer Service:

Customer service was very good.

Technical Support:

Technical support was excellent.

Which solution did I use previously and why did I switch?

Previously we were developing reports using RPG language on AS/400. It did not have data warehousing and analytic features.

How was the initial setup?

The setup needs skilled resources in SAP BW. A lack of trained resources can create serious problems. We had an implementation partner which did the initial setup.

What about the implementation team?

We implemented through a vendor team. The vendor's had the necessary expertise.

What was our ROI?

It was not specifically measured for BW only. For users who were licensed on SAP Dealer Business Management we did not have separate license costs for publishing BW reports on SAP Enterprise Portal.

What's my experience with pricing, setup cost, and licensing?

You will need to get in touch with SAP regarding offers on its latest products. License costs will depend on number of users. It also depends on the product you procure. Users on Sap Enterprise Portal who already have a user license on SAP Dealer Business Management are not required to pay additionally.

Which other solutions did I evaluate?

Other options were analyzed including Oracle and developing reports in house as well as outsourcing options.

What other advice do I have?

SAP has now come out with BW4HANA as well as the HANA Cloud Platform. Companies looking to implement SAP can benefit by going to HANA straight away. Companies which have implemented SAP BW can also get on to HANA if they are looking to modernize their setup and for a solution which can handle large data volumes.

SAP has also come out with SAP Leonardo for companies looking to go digital. It is a Cloud based offering on HANA which incorporates technologies like Machine Learning, Block chain, Big Data and Internet of things (IOT). SAP have also come out with Analytics on the Cloud.

Depending on the organisation strategy, vision and resources available, one will need to assess and decide on the way to go.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Data Warehouse Manager at FLYERALARM
Vendor
​The initial technical setup was complex, but the predefined content helps you very well in showing results after weeks.

What is most valuable?

There are several features which are very valuable:

  1. The predefined content which makes it easy to start BW as a data warehouse
  2. The standard connector to SAP ERP which makes it easy to extract the data from the SAP system
  3. Integrated business intelligence front end tools

How has it helped my organization?

With SAP BW, the organization can start to deploy a data warehouse and deliver data to business people. Data is not stored any longer in the ERP, but in a single point of truth (SPOT). With data, business people can make smarter decisions and improve the competitive advantage (improve performance, reducing costs).

What needs improvement?

The complexity of this data warehouse application is huge and makes it tough to manage and deploy it. In general, it requires a lot of know-how and time which makes it expensive to deliver fast answers. It is only possible with huge efforts to deliver really agile processes.

What was my experience with deployment of the solution?

Yes sure, but not technical ones. As I wrote before, a lot of effort is necessary which makes a SAP BW project always expensive.

What do I think about the stability of the solution?

Yes sure, but not technical ones. As I wrote before, a lot of effort is necessary which makes a SAP BW project always expensive.

What do I think about the scalability of the solution?

Yes, we did. I would say that scalability and performance are linked together. Sometimes SAP BW and the queries are not really fast. We encountered performance issues based on larger data sets via a multi-provider. SAP recommends the usage of the BWA or SAP HANA which means an investment in additional technology.

How are customer service and technical support?

Customer Service:

Difficult. There is a story that SAP received a list with 150 bugs in SAP BW in combination with SAP Business Objects. After a half a year SAP wrote that they could solve 50 of them. The did not write how they would fix it and what was happening with the 100 other bugs at least. But please note that some of these bugs were huge, but a lot were not.

Technical Support:

The technical support is described together with customer service above. SAP has a lot of processes for customer service but customers need help and bugs fixing and not a nice hotline with brand new music or genteel call agents.

Which solution did I use previously and why did I switch?

No previous solution was in place.

How was the initial setup?

The initial technical setup was complex. There were a lot of requirements for installing and setup the system. SAP wanted to install it on their own and it failed several times. At the end they solved it and we could start.

What about the implementation team?

First we used SAP, then moved to a SAP partner.

What was our ROI?

We did not calculate the ROI of this product because it does not make any sense. How can you evaluate the value of data for business departments? I do not believe in a ROI measure. I believe in decisions based on data. Without this, your ROI is even worse.

What's my experience with pricing, setup cost, and licensing?

A lot, definitely a lot. There are a lot of tricks and fine approaches of how you can achieve a good pricing and licensing. I will not publish them in this review, but people who are interested can contact me directly.

Which other solutions did I evaluate?

Yes, we evaluated a lot of different options. First we defined the information architecture and confirmed that we need a data warehouse as a SPOT. We chose SAP BW but evaluated Oracle, IBM, Microsoft, SAS and open source technology.

What other advice do I have?

Do not expect that it is cheap to implement a data warehouse based on SAP BW. You can start really fast if you left the first problems behind. The predefined content helps you very well in showing results after weeks. But at the end, when you are experienced with SAP BW and your business departments need more data and it is not in their data model(s), then you start with multi provider and the mess begins.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Joe Fernandes - PeerSpot reviewer
Joe FernandesAsst. Senior IT Manager at a retailer with 5,001-10,000 employees
Real User

Helpful because the user shared his experience with the product.